New apprentice welcome letter template

£14.99

UK-specific • Editable • Instant download • 12 months' updates

A New Apprentice Welcome Letter is used to formally welcome a new apprentice to the organisation and provide useful information before they start. It introduces the apprentice to the business, confirms their start arrangements and sets out what they can expect during their first days and weeks.

Use this template to:

  • Welcome a new apprentice to the organisation.
  • Confirm their start date, time and arrival arrangements.
  • Provide details of their manager, workplace and initial induction.
  • Explain what they should bring or do before their first day.
  • Introduce their apprenticeship and training arrangements.
  • Help a new apprentice feel prepared and supported before joining.
New apprentice welcome letter template
2026 Reviewed

What's included in this template?

This template brings together the key information, sections and considerations you need to create a clear, comprehensive and professional HR document. Preview the document below.

  • Welcome message
  • Start date and arrival arrangements
  • Manager and team details
  • First-day information
  • Induction arrangements
  • Apprenticeship and training information
  • What to bring
  • Support and key contacts
Specifications
Access 12 months (includes updates)
Length 2 pages • 468 words
Jurisdiction England, Wales and Scotland
Based on UK employment law, ACAS guidance
Last review 27/08/2026
Next review 27/02/2027
Delivery Instant download
Formats .doc · .txt · email

Download .doc

Copy [to paste]

Email
Template

[Sender name]

[Sender address]

[date]

[Recipient name]

[Recipient address]

 

Dear [Recipient first name],

Welcome to [Company]!

We are delighted to welcome you to [Company Name] as our new [Apprentice Job Title]. We are looking forward to you joining the team and starting your apprenticeship with us.

Your first day will be [date]. Please arrive at [time] at [location / reception / entrance], where you will be met by [name / job title].

Your first day

During your first day, we will help you settle in and introduce you to the business, your colleagues and your working environment. Your initial induction will include:

  • An introduction to your manager and team.
  • A tour of the workplace and an introduction to key facilities.
  • Health and safety information and any relevant training.
  • An overview of our policies, procedures and expectations.
  • Information about your role and day-to-day responsibilities.
  • An introduction to your apprenticeship

PREVIEW ENDS HERE

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£14.99

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What is a new apprentice welcome letter?

New apprentice welcome letter template preview

Starting an apprenticeship can be exciting but also daunting, particularly for someone entering the workplace for the first time. A well-written welcome letter gives a new apprentice practical information before they arrive while helping them feel that they are expected, valued and supported from day one.

Preparing the apprentice for their first day

The template provides space to confirm when and where the apprentice should arrive, who will meet them and what they should bring. It can also explain dress requirements, outstanding onboarding tasks and other practical information that can prevent unnecessary uncertainty before their first day.

Introducing the apprenticeship

The letter can explain the apprenticeship standard or qualification, training provider and how workplace experience will fit alongside formal learning. This helps the apprentice understand that their development will involve both their day-to-day role and structured training.

Creating the right first impression

A welcome letter is more than an administrative confirmation. The tone and information provided can help an apprentice feel part of the organisation before they have even started, particularly where this is their first experience of employment.

Setting out support and expectations

The template introduces the apprentice's manager and key contacts and explains where they can go for help. It also provides an opportunity to set sensible expectations around asking questions, getting involved and taking responsibility for their learning and development.

Supporting a structured onboarding process

Used alongside an apprenticeship induction and onboarding process, the letter provides a useful written record of the information given before the apprentice starts. It can be adapted for different apprenticeship roles, training providers and workplace environments.

Example

A manufacturing business recruits a 17-year-old apprentice to its production team. Before their start date, the HR Manager sends a welcome letter confirming that they should arrive at reception at 8.30am and explaining who will meet them.

The letter explains that their first day will include a workplace tour, health and safety induction, introductions to the production team and an overview of their apprenticeship. It also confirms their training provider and explains when they will attend formal training.

The apprentice is told what clothing and documents to bring and is given the contact details of their manager in case they have any questions before starting.

This gives the apprentice practical information before their first day while also helping them feel welcomed and supported as they begin their first experience of the workplace.

The wider HR process

Related HR resources and workflow

Explore the HR resources that may be relevant before and / or after using the New apprentice welcome letter, helping you understand the wider process, maintain appropriate documentation and follow a consistent approach.

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Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the New apprentice welcome letter should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing (Days from Start)
1 Confirm the Arrangements: Confirm the apprentice's start date, role, manager, workplace, training provider and apprenticeship programme. HR / Manager Day -14 to Day -7
2 Prepare the Welcome: Tailor the letter with arrival instructions, dress requirements, documents, equipment and other first-day information. HR / Manager Day -7
3 Send the Letter: Provide the apprentice with the welcome letter and complete any outstanding pre-employment or onboarding requirements. HR Day -7 to Day -1
4 Deliver the Induction: Welcome the apprentice, introduce them to the team, complete required health and safety information and explain their role and apprenticeship arrangements. Manager / HR Day 0
5 Begin Ongoing Support: Establish regular contact with the apprentice, manager and training provider and monitor progress throughout the apprenticeship. Manager / Training Provider From Day 1
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Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Sending a generic welcome message without giving the apprentice useful information about their first day.
  • Failing to explain how the apprenticeship combines workplace experience with formal training.
  • Not confirming who the apprentice should contact if they have questions or concerns before starting.
  • Failing to make appropriate arrangements for induction, health and safety training and supervision, particularly where the apprentice is under 18.
  • Failing to coordinate workplace arrangements with the apprentice's training provider.
  • Overloading a new apprentice with policies and paperwork without providing practical support and a welcoming introduction to the workplace.
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HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

Employers taking on apprentices should ensure that the apprenticeship meets the applicable apprenticeship requirements, including the required training and employment arrangements. Employers should also provide appropriate induction, health and safety information and support appropriate to the apprentice's role and circumstances. https://www.gov.uk/employing-an-apprentice

Apprenticeship agreement

Employers must have an apprenticeship agreement in place with the apprentice. This is a contract of employment that sets out the apprentice's employment arrangements and supports the apprenticeship. https://www.gov.uk/employing-an-apprentice

Apprenticeship training

Apprentices must receive appropriate training as part of their apprenticeship. The apprenticeship should combine on-the-job training with the training required by the relevant apprenticeship standard. https://www.gov.uk/employing-an-apprentice

Working hours and training time

Apprentices generally spend at least 20% of their normal working hours on off-the-job training, subject to the rules applying to their apprenticeship. Employers should ensure that appropriate time and arrangements are provided for required training. https://www.gov.uk/guidance/apprenticeship-off-the-job-training

National Minimum Wage

Apprentices are entitled to the applicable National Minimum Wage rate. The rate depends on factors including age and whether the apprentice is aged under 19 or has completed the first year of their apprenticeship. https://www.gov.uk/national-minimum-wage-rates

Health and safety

Employers have duties to protect the health, safety and welfare of workers, including apprentices. Particular care should be taken when assessing risks and providing information, instruction, training and supervision for young people where applicable. https://www.hse.gov.uk/young-workers/

Young apprentices

Where an apprentice is under 18, employers should take account of the additional considerations that can apply to young workers, including their lack of experience, awareness of risks and need for appropriate supervision. https://www.hse.gov.uk/young-workers/employer/

Working time

Apprentices are generally protected by the Working Time Regulations in the same way as other workers, subject to specific rules and exceptions. Employers should ensure working hours, rest breaks and other arrangements comply with the applicable requirements. https://www.gov.uk/maximum-weekly-working-hours

Right to work

Before employment begins, employers must complete the appropriate right to work checks. The applicable process depends on the individual's nationality and immigration status. https://www.gov.uk/government/publications/right-to-work-checks-employers-code-of-practice

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FAQs

What should a new apprentice welcome letter include?

It should provide practical information about the start date, arrival arrangements, manager, workplace, first-day activities, apprenticeship training and what the apprentice needs to bring or complete before starting.

Does an apprentice need an employment contract?

Yes. An apprentice is an employee and must have an apprenticeship agreement with their employer. The welcome letter does not replace the apprenticeship agreement or contract of employment. https://www.gov.uk/employing-an-apprentice

Does an apprentice have to receive training?

Yes. Apprenticeships combine employment with training, and the employer must provide the training and support required by the apprenticeship. https://www.gov.uk/employing-an-apprentice

Are apprentices entitled to the National Minimum Wage?

Yes. Apprentices are entitled to the applicable National Minimum Wage rate, with the rate depending on factors such as age and stage of the apprenticeship. https://www.gov.uk/national-minimum-wage-rates

Why use HRDocBox for a New Apprentice Welcome Letter?

HRDocBox combines deep HR knowledge, practical application and experience of real workplace situations. This template helps employers provide a professional and welcoming introduction while covering the practical information a new apprentice needs before starting.

Why use HRDocBox rather than asking AI to create the letter?

A generic AI-generated welcome letter may sound friendly but overlook important apprenticeship, onboarding and workplace considerations. HRDocBox combines UK employment-law knowledge, practical HR experience and regular review of employment developments to provide a more considered starting point.

How this content is developed and reviewed

The New apprentice welcome letter template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing apprenticeships processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

Executive recommendation

"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

"He is someone I trust; consistent, dependable, and committed to doing things properly."

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