Client success stories

Here, I share some challenging HR issues that I helped resolve using the resources that you will find here, backed up by some direct advice that clients receive as part of the full service.

I can offer expert guidance on preparation and management of these and other similar people-challenges to help you navigate them with confidence and reach dignified solutions.

View the story in full when you purchase the HR Toolkit, its parent library, or our Full HR Template Library (Plus Plan).

Toolkit	Success Story
Job application	Helping a client spot recruitment red flags and strengthen their hiring process
Employee vetting	Managing a positive DBS disclosure with confidence and fairness
Disciplinary	Handling repeated policy breaches What’s the best approach for managing allegations of theft in the workplace? Handling a late appeal submission Addressing allegations of bullying by a high-performing manager Managing misconduct with fairness and visibility
Grievance	How do I handle a situation where two employees are in conflict with each other? Managing allegations of inappropriate behaviour by a manager
Flexible and hybrid working	How do I handle an employee's refusal to return to the office from a long-standing working from home agreement? Handling an unusual flexible working request to increase working hours
Absence and attendance	Tackling lateness with the right tools and support Handling an unauthorised absence What is the best approach to manage an employee returning from long-term sick leave?
Equal opportunities	What steps should I take to address a formal complaint of discrimination? How one client tackled a bullying complaint fairly and confidently Responding to allegations of age discrimination in promotions
Employee communication	What actions should I take if an employee is found misusing the company’s email or internet systems?
Performance improvement	Rebuilding morale after a missed promotion Turning underperformance around with the right tools and advice
Investigation	What should I do if an employee is suspected of using illegal drugs at work?
Wellbeing	How do I manage an employee who has reported that they have a disability?
Data access and privacy	Restoring trust after a data breach
Redundancy	How can I implement a fair redundancy process? When redundancy and long-term sickness overlap
Retirement	Navigating retirement conversations the right way
TUPE	How do I ensure compliance with TUPE regulations during a business transfer?
Settlement agreement	When a protected conversation doesn’t go to plan
Risk assessment	Supporting a workplace safety concern - and preventing future risks

Client success stories

Success Story