Agency workers templates toolkit


Our Agency Workers Templates Toolkit is a REC-compliant, comprehensive collection of resources for employment agencies, crafted to streamline the management and support of agency workers.
It encompasses a range of templates tailored to address the unique needs and challenges associated with managing agency workers, from recruitment and onboarding to performance evaluation. The toolkit aims to equip agencies with practical tools to effectively manage workers and assignments and ensure compliance with relevant regulations and best practices.
10 templates
Agency workers, also known as temporary workers, contingent workers, or temps, are individuals who are employed by a staffing agency or recruitment agency and hired out to work for client companies on a temporary or contract basis. These workers are not directly employed by the client company where they perform their duties but instead have a contractual relationship with the staffing agency that places them in various assignments.
Key characteristics of agency workers include:
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Employment Relationship: Agency workers have a contractual employment relationship with the staffing agency that recruits and hires them. The agency is responsible for paying their wages, providing benefits (if applicable), and managing their employment status.
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Temporary Assignments: Agency workers are typically hired to fulfill short-term assignments, projects, or seasonal work for client companies. These assignments may range from a few days to several months, depending on the client's needs and the nature of the work.
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Flexibility: Agency work offers flexibility for both the worker and the client company. Workers can choose assignments that suit their schedule and preferences, while client companies can access additional workforce resources to meet fluctuating demand or cover temporary staffing shortages.
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Variety of Industries: Agency workers may work across a wide range of industries and sectors, including administrative, clerical, customer service, hospitality, healthcare, manufacturing, and information technology.
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Benefits and Protections: Depending on local regulations and the terms of their contract with the staffing agency, agency workers may be entitled to certain benefits and protections, such as holiday pay, sick pay, and access to training and development opportunities.
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Transition to Permanent Employment: In some cases, agency assignments may lead to permanent employment opportunities with client companies. If a client is impressed with an agency worker's performance, they may offer them a permanent position within their organisation.
Agency workers play a vital role in today's workforce, providing flexibility for both employers and employees and helping companies manage fluctuations in demand and workload. However, it's essential for both staffing agencies and client companies to adhere to relevant employment laws and regulations to ensure fair treatment, equal opportunities, and compliance with labor standards.
Frequently Asked Questions
Frequently Asked Questions
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Can small businesses use these Agency workers templates?
Yes. The Agency workers templates in this toolkit are designed to be flexible and suitable for organisations of all sizes, including small businesses and charities. They follow UK employment law best practice, so even if you don't have an in-house HR team, you can confidently manage Agency workers processes and issues.
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Are these Agency workers templates up to date for UK law in 2025?
Absolutely. All templates are drafted with the latest ACAS guidance and UK employment legislation in mind. We review and update them regularly, so you can be confident they remain compliant.
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What types of Agency workers letters and documents are included?
Every toolkit includes a complete set of editable templates, supporting documents, and manager guidance designed to save time and ensure compliance.
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How will this help me as an HR manager or business owner?
Purchasing the toolkit saves you hours of drafting time and reduces the risk of legal mistakes. Instead of starting from scratch, you'll have clear, professional templates that you can adapt to your business.
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Do I get instant access to the templates?
Yes. Once purchased, you'll be able to download the Agency workers toolkit instantly. The templates are provided in editable Word or Excel format so you can customise them easily, and PDF format for easy sharing.
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Can I preview a sample Agency workers template before buying?
We provide free examples of our templates here. This gives you a sense of the quality and layout before you commit to purchasing the full toolkit.
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What if I need a full HR toolkit, not just Agency workers templates?
If you're looking for broader support, we also offer library bundles that include Agency workers templates along with absence, grievance, and other HR policies. These may be more cost-effective if you need a complete HR library.