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View full libraryManage stay interviews with a complete, practical set of HR templates covering preparation, questions, listening, actions and follow-up — helping you understand employee experience and take meaningful action to improve retention.
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Our guide to conducting stay interviews helps to proactively address retention issues by uncovering factors that keep employees satisfied and engaged.
Our stay interview form template helps to identify and address employee retention issues by capturing feedback on job satisfaction and engagement.
More than just templates, the Stay Interview Knowledge Hub brings together practical HR guidance, real-world experience and tried-and-tested resources to help you understand the subject, manage it effectively and make informed decisions.
A stay interview is a discussion between the employer and a current employee aimed at understanding their experiences and motivations within the company. It’s helpful to imagine them as a proactive counterpart to an exit interview - instead of asking why they are leaving, you’re asking why they stay and what could enhance their experience.
The objective is to better understand what keeps employees engaged and satisfied, with the goal of improving retention, boosting morale, and fostering a positive work environment.
By performing a stay interview, you’ll have an opportunity to gather honest feedback about both positive and negative aspects of their job. This will help you identify areas for improvement, increase employee engagement, and ensure you are creating an environment where your team feels valued and motivated to stay.
Stay Interview templates are essential for managing a low-risk, compliant Stay Interview process.
A stay interview provides a structured opportunity to understand why employees remain with an organisation and what might cause them to leave. It will typically follow these key stages:
The value is in what happens afterwards. Stay interviews should lead to useful insight and, where appropriate, visible action.
Understand the common mistakes employers can make when managing this area of HR, helping you reduce risk, prevent unnecessary costs and ensure the process is handled fairly, consistently and correctly.
A stay interview is a structured conversation with an existing employee to understand what they value about their role, what may cause them to leave and what the organisation could improve.
Stay interviews can help employers identify engagement issues and retention risks before valued employees decide to leave.
Stay interviews can be conducted by managers, HR or another appropriate person. The approach should encourage honest and constructive discussion.
Questions can explore what the employee enjoys, what could improve, what support they need and what might influence their decision to remain with the organisation.
Feedback should be considered for common themes and appropriate actions. Employees should be able to see that their feedback is taken seriously.
HRDocBox combines real-world HR experience, subject-matter expertise and commercial understanding to support effective stay interviews with practical, tried-and-tested resources. With instant access, editable documents, ongoing updates and 12 months' access, you get practical HR support when you need it.
How this content is developed and reviewed
The Stay Interview templates toolkit is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.
Darryl Horn, Chartered HR Director
Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.
He has extensive practical experience of managing stay interview HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.
HRDocBox has been creating practical UK HR documents since 2009.
"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."
"He is someone I trust; consistent, dependable, and committed to doing things properly."
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