Managers guide to conducting Stay Interviews

Managers guide to conducting Stay Interviews

Our guide to conducting stay interviews helps to proactively address retention issues by uncovering factors that keep employees satisfied and engaged.

£12.90
Specifications
Access 12 months (includes updates)
Length 484 words · 2 pages
Jurisdiction England, Wales and Scotland
Based on UK employment law, ACAS guidance
Last review 15/05/2026
Next review 15/11/2026
Delivery Instant download
Formats .doc · .pdf · .txt · email

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Managers guide to conducting Stay Interviews

Stay interviews are proactive discussions with employees to understand what keeps them engaged and what might improve their work experience. Unlike exit interviews, stay interviews focus on retaining current talent by addressing concerns before they lead to turnover. This guide outlines the steps to effectively conduct stay interviews.

1. Preparation

a. Identify Participants

  • Select a diverse group of employees across various departments and roles.
  • Include both long-term and newer employees to get a comprehensive view.

b. Schedule Interviews

  • Arrange a convenient time for the interview, ensuring it's during a period where the employee can speak freely without interruptions.
  • Allocate sufficient time (30-60 minutes) for an in-depth conversation.

c. Prepare Questions

  • Use a structured stay interview form (as provided) to guide the discussion.
  • Customize questions if needed to address specific departmental or role-related issues.

2. Conducting

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What is a managers guide to conducting stay interviews?

This guide to conducting Stay Interviews provides managers with a framework to understand the reasons employees choose to stay with the organisation.

By identifying the factors that contribute to job satisfaction and engagement, the guide helps in retaining valuable staff, improving workplace morale, and addressing potential issues before they lead to turnover.

This guide outlines best practices for conducting effective stay interviews, including how to prepare, the types of questions to ask, and how to act on the feedback received. It serves as a proactive tool to foster open communication, enhance employee retention, and build a positive work environment.

Related Stay Interview HR templates

Frequently Asked Questions

Can I use this in my small business?

Yes. This template has been designed for organisations of all sizes, including small businesses, charities and growing employers. It follows UK employment law best practice and can be adapted to suit your organisation.

Is it compliant with 2026 UK employment law?

Our templates are developed with UK employment legislation, Acas guidance and HR best practice in mind and are reviewed and updated as relevant requirements change. However, every employment situation is different, so the template should be adapted to the circumstances and checked against the employee's contract and your organisation's procedures before use.

Can I customise it for my organisation?

Yes, we highlight the areas of the document that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.

Do I get instant access to it?

Yes. Once purchased, you'll be able to download it instantly. Templates are provided in editable format (such as .doc or .xls) so you can customise them easily, and in PDF format for easy sharing.

What if I need more help, not just this template?

If you're looking for broader support, we also offer toolkits and library bundles that include the Managers guide to conducting Stay Interviews, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.

Why should I use this Managers guide to conducting Stay Interviews, and not AI to generate it?

AI can produce a document quickly, but effective HR documentation needs to be more than well-written words. It needs to reflect relevant UK employment law, HR best practice, practical considerations and the circumstances in which it will be used. These resources have been professionally developed around that wider HR context, drawing on extensive practical experience, rather than simply generating a generic document from a prompt.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing stay interview processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

Executive recommendation

"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

"He is someone I trust; consistent, dependable, and committed to doing things properly."

RB
Ruth Brock Chief Executive Officer The Hygiene Bank
The Managers guide to conducting Stay Interviews is also included in these bundles:

Stay Interview toolkit Stay Interview toolkit 4 templates
£34.90

Management library Management library 467 templates
£79.90

Full library Full library 776 templates
£99.90

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