Unauthorised absence (AWOL) final reminder letter template

£14.99

UK-specific • Editable • Instant download • 12 months' updates

A final reminder letter for an employee who remains absent without authorisation or contact, setting a final deadline to respond and making clear that formal action may follow if they fail to engage.

Use this template to:

  • Address continued unauthorised absence after previous reminders.
  • Provide a final opportunity for the employee to make contact.
  • Set a clear and firm deadline for a response or return to work.
  • Explain the potential consequences of continued non-engagement.
  • Ensure the employee understands that formal action may now be considered.
  • Create a clear written record of the steps taken before escalation.
Unauthorised absence (AWOL) final reminder letter template
2026 Reviewed

What's included in this template?

This template brings together the key information, sections and considerations you need to create a clear, comprehensive and professional HR document. Preview the document below.

  • Continuing unauthorised absence
  • Previous reminders and contact attempts
  • Final opportunity to respond
  • Deadline for contact or return
  • Potential disciplinary action
  • Welfare and exceptional circumstances
Specifications
Access 12 months (includes updates)
Length 2 pages • 565 words
Jurisdiction England, Wales and Scotland
Based on UK employment law, ACAS guidance
Last review 28/08/2026
Next review 28/02/2027
Delivery Instant download
Formats .doc · .txt · email

Download .doc

Copy [to paste]

Email
Template

[Sender name]

[Sender address]

[date]

[Recipient name]

[Recipient address]

 

Dear [Recipient first name],

Final reminder regarding unauthorised absence

I am writing further to our previous correspondence dated [date of first reminder] and [date of second reminder] regarding your continued absence from work.

You have now been absent from work since [date] and, despite our previous attempts to contact you and requests for you to make contact, we have not received a satisfactory explanation for your absence or confirmation of when you intend to return to work.

You were expected to attend work on [dates / shifts], but have not done so and your absence remains unauthorised. You have also not followed the Company's normal procedure for reporting your absence.

We are concerned about your continued absence and the lack of communication from you. We also want to ensure that there is no underlying reason preventing you from contacting us that we need to take into account.

Final opportunity to make contact

You are required to contact [name / department] no later than [date] at [time] to explain the circumstances surrounding your absence and discuss your position.

You

PREVIEW ENDS HERE

This is the end of the preview

You've seen just 30% of how the Unauthorised absence (AWOL) final reminder letter template is structured. Get the complete editable template instantly and customise it for your organisation.

£14.99

Need the complete Absence and attendance process?

Explore the Absence and attendance templates toolkit

What is an unauthorised absence (AWOL) final reminder letter?

Unauthorised absence (AWOL) final reminder letter template preview

When an employee remains absent without authorisation despite receiving previous reminders, an employer may need to make clear that the matter is now approaching formal action. A final reminder provides a structured opportunity for the employee to engage, whilst making the seriousness of the continued absence and lack of communication clear.

Draw the history together

The template refers to the previous reminders and continuing attempts to make contact, creating a clear chronology of the Company's efforts to resolve the situation. This provides useful documentation if the matter subsequently progresses into a formal process.

Make the final opportunity clear

The employee is given a specific deadline and clear instructions for making contact. The wording emphasises that this is a final opportunity to provide an explanation before further action is considered.

Allow for circumstances that may explain the absence

Even at this stage, the employer should not assume that the employee has deliberately abandoned their employment. The letter allows for health, personal, family or other circumstances that may have prevented attendance or communication.

Explain the potential consequences

The template makes clear that continued failure to engage may lead to formal disciplinary or absence management action and could ultimately result in termination of employment. It deliberately avoids saying that dismissal is automatic or predetermined.

Prepare for the next stage

If the employee does not respond, the documented reminders can help demonstrate the steps taken to establish contact and give the employee opportunities to explain their absence. The employer can then consider whether formal action is appropriate under its own procedures and the circumstances of the case.

Example

An employee has been absent from work for two weeks without authorisation or contact. The Company has already sent a first and second reminder and has attempted to contact the employee using their usual telephone number and email address.

Before sending a final reminder, the manager checks with HR that there is no known annual leave, workplace issue or other explanation for the absence. The Company also considers whether a further welfare check is appropriate given the prolonged lack of contact.

The final reminder gives the employee a specific deadline to contact the Company and explains that continued failure to engage may result in formal action, potentially including termination of employment. It also makes clear that no decision to dismiss has yet been made.

The employee does not respond by the deadline. The Company reviews the records of its contact attempts and considers the appropriate next stage under its disciplinary procedure. The employee is then invited to a formal meeting so that the allegations and circumstances can be considered before any decision is reached.

The wider HR process

Related HR resources and workflow

Explore the HR resources that may be relevant before and / or after using the Unauthorised absence (AWOL) final reminder letter, helping you understand the wider process, maintain appropriate documentation and follow a consistent approach.

Previous
Letters
Unauthorised absence (AWOL) second reminder letter

A second reminder letter for an employee who remains absent without authorisation or contact, reinforcing the requirement to respond, setting a final deadline and explaining that continued failure to engage may lead to formal action.

This
Unauthorised absence (AWOL) final reminder letter
Next
Letters
Disciplinary hearing invitation letter

A Disciplinary Hearing Invitation Letter is used to formally invite an employee to a disciplinary hearing where there are concerns about their conduct, behaviour or other alleged misconduct.

Premium content

To continue reading, purchase this item or a parent toolkit, library or our full library.

Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the Unauthorised absence (AWOL) final reminder letter should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing
1 Review the chronology: Confirm the absence dates, previous reminders and all reasonable contact attempts are accurately recorded. Manager / HR Before sending
2 Consider welfare: Assess whether there are any known circumstances that could explain the employee's lack of attendance or communication and whether further welfare contact is appropriate. Manager / HR Before sending
3 Issue the final reminder: Give the employee a clear deadline, contact method and expectation regarding attendance or further communication. Manager / HR Promptly
4 Consider any response: Review the employee's explanation and any evidence provided before deciding whether the absence remains unauthorised or another process is appropriate. Manager / HR On response
5 Consider formal action: If the employee remains unresponsive, consider progressing under the Company's disciplinary or absence procedure, ensuring the employee has a fair opportunity to participate. HR / Manager If no response
Premium content

To continue reading, purchase this item or a parent toolkit, library or our full library.

Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Assuming that continued non-attendance proves the employee has deliberately abandoned their employment.
  • Failing to make reasonable attempts to establish whether there is a welfare or other legitimate explanation for the lack of contact.
  • Giving an unclear deadline or failing to explain exactly how the employee should respond.
  • Stating or implying that dismissal is automatic rather than explaining that formal action may follow.
  • Ignoring potential health, disability or other circumstances that may have affected the employee's ability to maintain contact.
  • Moving to dismissal without following a fair disciplinary process and giving the employee an appropriate opportunity to respond.
Premium content

To continue reading, purchase this item or a parent toolkit, library or our full library.

HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

There is no specific statutory requirement to issue a final AWOL reminder letter. However, where unauthorised absence may lead to formal disciplinary action or dismissal, employers should follow a fair and reasonable process, consider the circumstances and give the employee an appropriate opportunity to respond.

Employment Rights Act 1996

The Employment Rights Act 1996 provides the statutory framework for unfair dismissal and other employment rights. Where persistent unauthorised absence ultimately leads to dismissal, employers should ensure that the decision and process are fair and reasonable in the circumstances. https://www.legislation.gov.uk/ukpga/1996/18/contents

ACAS Code of Practice

The ACAS Code of Practice on disciplinary and grievance procedures is relevant where unauthorised absence is being considered as potential misconduct. Employers should investigate the circumstances, inform the employee of the issue and give them a reasonable opportunity to respond before reaching a formal decision. https://www.acas.org.uk/acas-code-of-practice-on-disciplinary-and-grievance-procedures

Disciplinary procedures

Where continued unauthorised absence is treated as a disciplinary matter, the employer should follow its own disciplinary procedure consistently and ensure the employee has a reasonable opportunity to explain their position before a decision is made. https://www.acas.org.uk/disciplinary-procedure-step-by-step

Equality Act 2010

Employers should consider whether an employee's absence or inability to maintain contact may be connected to a disability. Where the Equality Act 2010 applies, reasonable adjustments may be required, including potentially adjustments to normal absence management arrangements. https://www.legislation.gov.uk/ukpga/2010/15/contents

Absence management

Employers should manage unexplained absence consistently and consider whether there may be a genuine health, welfare or other reason for an employee's failure to attend or make contact before treating the matter as misconduct. https://www.acas.org.uk/absence-from-work

Data protection

Information obtained about an employee's health or personal circumstances should be handled appropriately and only accessed or shared where there is a legitimate reason to do so. Employers should follow applicable UK data protection requirements when recording and managing absence information. https://www.legislation.gov.uk/ukpga/2018/12/contents

You may also need these resources

FAQs

What is a final AWOL reminder letter?

A final AWOL reminder is a written warning that an employee remains absent without authorisation or contact despite previous attempts to resolve the situation. It gives the employee a final opportunity to make contact and explain their circumstances before the employer considers further action.

Does a final reminder mean the employee will be dismissed?

No. A final reminder should explain that formal action may follow if the employee remains absent or fails to engage, potentially including dismissal. However, the employer should not predetermine the outcome before following the appropriate process and considering the circumstances.

What should an employer do if there is still no response?

The employer should review the steps already taken, consider whether further welfare contact is appropriate and then determine whether formal disciplinary or absence management action should begin. The employer should follow its own procedures and take reasonable steps to give the employee an opportunity to participate.

Can persistent AWOL lead to dismissal?

Persistent or serious unauthorised absence can potentially justify dismissal following a fair process. The employer should investigate the circumstances, consider any explanation and follow an appropriate procedure before reaching a decision.

What if the employee says they were unable to contact the Company?

The employer should consider the explanation and any relevant evidence. If the circumstances genuinely prevented the employee from following the normal reporting procedure, this may affect whether the absence is treated as misconduct and what further action is appropriate.

Should a welfare check be carried out?

This depends on the circumstances. Where an employee has unexpectedly disappeared from work and cannot be contacted, particularly where there are genuine concerns about their wellbeing, a reasonable welfare check may be appropriate before treating the absence solely as a disciplinary matter.

How this content is developed and reviewed

The Unauthorised absence (AWOL) final reminder letter template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing absence and attendance processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

Executive recommendation

"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

"He is someone I trust; consistent, dependable, and committed to doing things properly."

RB
Ruth Brock Chief Executive Officer The Hygiene Bank
The Unauthorised absence (AWOL) final reminder letter template is also included in these bundles:

Absence and attendance toolkit Absence and attendance toolkit 30 templates
£34.90

Management library Management library 468 templates
£79.99

Full library Full library 776 templates
£99.99

Get started today

HR confidence starts here

Whether you employ 5 people or 50, hrdocbox gives you the structure, documents and expertise needed to manage employees professionally and legally.

Download your FREE UK employment contract template

Professionally written and fully compliant with UK employment law

Download FREE contract
Free UK employment contract template