End of Statutory Sick Pay (SSP) entitlement confirmation letter template

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This End of Statutory Sick Pay (SSP) Entitlement Confirmation Letter provides employees with clear written confirmation that their entitlement to Statutory Sick Pay is ending. It explains the date SSP will stop, what this means for their pay and sickness absence, and the next steps for ongoing support and absence management.

Use this template to:

  • Confirm the date an employee's SSP entitlement will end
  • Explain why SSP is ending and how the entitlement has been calculated
  • Confirm whether the employee's employment and sickness absence will continue
  • Explain the SSP1 process and signpost potential benefit support
  • Confirm ongoing sickness reporting, contact and support arrangements
  • Provide a clear written record of the organisation's position
End of Statutory Sick Pay (SSP) entitlement confirmation letter template
2026 Reviewed
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What's included in this template?

This template brings together the key information, sections and considerations you need to create a clear, comprehensive and professional HR document. Preview the document below.

  • Employee and sickness absence details
  • Confirmation of SSP entitlement and end date
  • Explanation of what happens when SSP ends
  • SSP1 and potential benefit information
  • Ongoing sickness reporting, contact and support arrangements
  • Review, return-to-work and next-step arrangements
Template

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Email

[Sender name]

[Sender address]

[date]

[Recipient name]

[Recipient address]

 

Dear [Recipient first name],

Confirmation of the end of Statutory Sick Pay entitlement

I am writing to confirm that your entitlement to Statutory Sick Pay (SSP) is due to end on [SSP End Date].

Our records show that you have been absent from work due to sickness since [First Day of Sickness]. Having reviewed your SSP entitlement, we have calculated that your final qualifying day for SSP is [Final SSP Qualifying Day].

SSP will therefore no longer be payable from [Date SSP Stops].

What this means

The end of your SSP entitlement does not, by itself, mean that your employment with [Company Name] is ending. If you remain unfit for work, your sickness absence will continue to be managed

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£12.99
Specifications
Access 12 months, with updates
Length 2 pages • 534 words
Jurisdiction England, Wales, Scotland
Based on UK law, ACAS guidance
Last update 03/10/2026
Update reason Wording review.
Next review 03/04/2027
Delivery & Format Instant digital delivery, .doc · .txt · email

What is an end of statutory sick pay (SSP) entitlement confirmation letter?

End of Statutory Sick Pay (SSP) entitlement confirmation letter template preview

This letter provides a clear and supportive way to confirm that an employee's entitlement to Statutory Sick Pay is coming to an end. Reaching the end of SSP does not, by itself, mean that employment ends or that the employee is expected to return to work. The employee may remain absent due to sickness and the organisation should continue to manage the absence appropriately.

Confirming when SSP ends

The letter records the date on which SSP entitlement ends and explains the reason for the end of entitlement. This is particularly useful where an employee has reached the maximum period of SSP entitlement following a long-term sickness absence.

Explaining what happens next

Employees can be uncertain about what happens when SSP stops. The letter explains that SSP will no longer be paid after the stated date, while making clear that the employment relationship and sickness absence arrangements may continue.

Providing information about SSP1

Where SSP is ending while the employee remains absent, the employer must provide the appropriate SSP1 documentation within the required timescale. The letter can confirm that SSP1 has been provided or explain when it will be provided, helping the employee understand what information they may need when considering other financial support.

Continuing absence management and support

Ending SSP does not remove the need to manage the underlying absence. The organisation can continue appropriate contact with the employee, consider medical or occupational health information, discuss reasonable adjustments and plan for a potential return to work.

Keeping the position clear

A written confirmation helps prevent misunderstandings about pay, employment status and the next stage of absence management. It also provides a useful HR record of when SSP entitlement ended and what information was communicated to the employee.

Best in class example

An employee has been absent from work for a prolonged period because of a health condition. HR reviews the employee's SSP record and confirms that the employee is approaching the maximum period of SSP entitlement. The employee remains covered by a current fit note and is not yet ready to return to work.

HR confirms the date on which SSP entitlement will end and prepares a written letter explaining that SSP will no longer be payable after that date. The letter makes clear that this does not mean the employee's employment is ending and that the organisation will continue to manage the sickness absence separately.

HR also provides the employee with the appropriate SSP1 documentation within the required timescale and explains that the employee may wish to investigate whether they are eligible for other financial support. The employee is reminded to continue following the organisation's sickness reporting and contact arrangements.

The manager and HR then agree a continuing contact and review arrangement with the employee. Medical or occupational health information is considered where appropriate, including whether any reasonable adjustments or a phased return could support the employee's eventual return to work.

The wider HR process

Related HR resources and workflow

Explore the HR resources that may be relevant before and / or after using the End of Statutory Sick Pay (SSP) entitlement confirmation letter, helping you understand the wider process, maintain appropriate documentation and follow a consistent approach.

Previous
Policies
Sick pay policy

A practical Sick Pay Policy covering company sick pay, Statutory Sick Pay, eligibility, reporting absence, evidence, payment, long-term sickness and return to work arrangements.

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End of Statutory Sick Pay (SSP) entitlement confirmation letter
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Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the End of Statutory Sick Pay (SSP) entitlement confirmation letter should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing
1 Check SSP entitlement Review the employee's sickness absence, qualifying days, linked periods and SSP payments to confirm the correct entitlement end date. HR / Payroll Before entitlement ends
2 Confirm the position Confirm the reason SSP is ending and whether the employee is expected to remain absent after SSP entitlement ends. HR / Manager Before letter is issued
3 Prepare the letter and SSP1 Issue written confirmation and provide the appropriate SSP1 documentation within the required statutory timescale. HR / Payroll Before or within 7 days of SSP ending, as applicable
4 Explain what happens next Confirm ongoing sickness reporting, contact arrangements, support, medical evidence and any planned absence review. Manager / HR At the point SSP ends
5 Continue absence management Review the employee's circumstances, consider medical or occupational health advice, reasonable adjustments and potential return-to-work arrangements. Manager / HR Regularly while absence continues
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Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Calculating the SSP end date incorrectly or failing to consider linked periods of sickness
  • Giving the employee the impression that employment automatically ends when SSP ends
  • Failing to provide the required SSP1 within the applicable timescale
  • Stopping contact with the employee simply because SSP has ended
  • Failing to consider reasonable adjustments, medical evidence or occupational health support where appropriate
  • Using the end of SSP as a reason to move directly to dismissal without following an appropriate capability and absence management process
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HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

Statutory Sick Pay entitlement

Eligible employees can receive Statutory Sick Pay for up to 28 weeks. From 6 April 2026, SSP is payable from the first full day of sickness absence and the previous lower earnings limit was removed for eligible workers. The correct SSP rules should be applied based on the circumstances and timing of the sickness absence.

https://www.gov.uk/employers-sick-pay/eligibility-and-form-ssp1

When SSP entitlement ends

SSP entitlement can end for a number of reasons, including when the employee has exhausted the maximum entitlement. Employers should check the employee's SSP record carefully before confirming the entitlement end date.

https://www.gov.uk/hmrc-internal-manuals/statutory-payments-manual/spm110800

SSP1 requirements

Where SSP is ending while the employee remains sick, the employer must provide form SSP1. If SSP is expected to end before the sickness absence does, SSP1 should be provided on or before the beginning of the 23rd week. If SSP ends unexpectedly while the employee is still sick, it should be provided within 7 days of SSP ending.

https://www.gov.uk/employers-sick-pay/eligibility-and-form-ssp1

Employment continues after SSP ends

The end of SSP does not automatically end the employee's employment. If sickness continues, the employer should continue to manage the absence appropriately, including maintaining reasonable contact and considering support and potential return-to-work arrangements.

https://www.acas.org.uk/checking-sick-pay/if-sick-pay-runs-out

Medical evidence and reasonable adjustments

Where an employee's health is affecting their ability to work, employers should consider appropriate medical or occupational health advice and whether reasonable adjustments may be required. Where disability is relevant, employers must consider their duties under the Equality Act 2010.

https://www.acas.org.uk/checking-sick-pay/if-sick-pay-runs-out

https://www.gov.uk/rights-disabled-person/employment

Holiday entitlement during sickness absence

Employees continue to accrue statutory paid holiday while they are off sick, including where SSP has ended. Employers should therefore ensure that holiday entitlement continues to be considered as part of ongoing absence management.

https://www.acas.org.uk/checking-sick-pay/if-sick-pay-runs-out

Data protection and sickness information

Information about an employee's health is sensitive personal information and should be handled confidentially, securely and only accessed or shared where there is an appropriate reason to do so.

https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/employment/information-about-workers-health/

You may also need these resources

FAQs

When does Statutory Sick Pay normally end?

For an eligible employee, SSP can normally be paid for up to 28 weeks. The precise end date should be checked against the employee's SSP record, including any linked periods of sickness.

Does employment end when SSP ends?

No. The end of SSP does not automatically end employment. An employee may remain absent without SSP while the employer continues to manage the sickness absence and considers appropriate support and return-to-work arrangements.

Do I need to provide an SSP1 when SSP ends?

Yes, where SSP is ending while the employee remains sick, the employer must provide SSP1 within the applicable statutory timescale. The employee can use the information to support a claim for relevant benefits where eligible.

Should we continue contacting an employee after SSP ends?

Yes. The end of SSP does not remove the need for appropriate contact and absence management. The frequency and method of contact should be reasonable and appropriate to the employee's circumstances.

Can an employee be dismissed after their SSP has ended?

The end of SSP does not itself provide a reason to dismiss an employee. If an employee may be unable to return to work, the employer should follow an appropriate capability and absence management process, considering medical evidence, reasonable adjustments, alternatives and the employee's representations before reaching any decision.

Why use HRDocBox rather than AI?

HRDocBox provides structured, practical HR documents designed for UK workplaces, with the key sections, process considerations and compliance points already built in. AI can help generate wording, but it may not consistently identify the procedural steps, statutory timescales and practical HR considerations that need to be reflected in a complete document.

How this content is developed and reviewed

The End of Statutory Sick Pay (SSP) entitlement confirmation letter template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing pay and benefits HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

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