Rejection after interview letter template

£14.99

UK-specific • Editable • Instant download • 12 months' updates

The Rejection After Interview Letter Template provides a professional and respectful way to let an unsuccessful candidate know that they have not been selected following an interview. It communicates the decision clearly, thanks the candidate for their time and interest, and leaves the organisation with a consistent and positive approach to candidate communication.

Use this template to:

  • Confirm an unsuccessful interview outcome.
  • Thank the candidate for attending the interview.
  • Communicate the decision clearly and professionally.
  • Provide optional constructive feedback where appropriate.
  • Maintain a consistent recruitment process.
  • Leave candidates with a positive impression of the organisation.
Rejection after interview letter template
2026 Reviewed

What's included in this template?

This template brings together the key information, sections and considerations you need to create a clear, comprehensive and professional HR document. Preview the document below.

  • Clear unsuccessful interview outcome
  • Thank-you wording for the candidate
  • Optional feedback section
  • Professional and respectful closing
  • Future opportunities wording
  • Candidate contact details
Specifications
Access 12 months (includes updates)
Length 1 page • 206 words
Jurisdiction England, Wales and Scotland
Based on UK employment law, ACAS guidance
Last review 28/08/2026
Next review 28/02/2027
Delivery Instant download
Formats .doc · .txt · email

Download .doc

Copy [to paste]

Email
Template

[Sender name]

[Sender address]

[date]

[Recipient name]

[Recipient address]

 

Dear [Recipient first name],

Outcome of your interview for [Job Title]

Thank you for taking the time to attend an interview with us for the position of [Job Title] on [date].

We appreciate the time and effort you put into the interview and enjoyed learning more about your experience and skills.

After careful consideration, I am sorry to let you know that we have decided not to progress

PREVIEW ENDS HERE

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What is a rejection after interview letter?

Rejection after interview letter template preview

A rejection after interview letter is used to formally tell a candidate that they have not been selected for a position following an interview. It provides a clear outcome while recognising the candidate's time and interest in the organisation.

The template provides a professional structure for communicating an unsuccessful decision without unnecessarily going into detail about other candidates or creating ambiguity about the outcome.

What is it used for?

The letter is used after the interview and selection process has been completed and a decision has been reached. It can be adapted to provide brief feedback where the employer considers this helpful and appropriate.

It can also be used to maintain a consistent approach to unsuccessful candidates, particularly where an organisation handles a significant number of recruitment campaigns.

Who should use it?

The template is suitable for HR professionals, recruitment teams, hiring managers and business owners responsible for communicating recruitment decisions.

It can be particularly useful where managers are involved directly in recruitment but HR wants to maintain a professional and consistent candidate experience.

When should it be sent?

The letter should normally be sent once the recruitment decision has been finalised and any necessary checks or discussions with the successful candidate have been completed. Communicating the outcome promptly helps candidates understand where they stand and avoids unnecessary uncertainty.

Example

A company interviews five candidates for a Customer Service Manager position. Following a structured interview process, the hiring manager and HR review the candidates against the agreed experience, skills and competency criteria.

One candidate is selected because they have stronger experience managing a larger customer service team. HR confirms the decision and prepares rejection letters for the other candidates.

The letter thanks each candidate for attending, confirms that they have not been selected and provides brief, relevant feedback where appropriate. The wording is adapted slightly for each candidate rather than sending an entirely generic response.

The unsuccessful candidates are informed promptly and their recruitment records are retained in line with the organisation's data retention arrangements.

The wider HR process

Related HR resources and workflow

Explore the HR resources that may be relevant before and / or after using the Rejection after interview letter, helping you understand the wider process, maintain appropriate documentation and follow a consistent approach.

Previous
Forms
Candidate shortlist record form

Our Candidate Shortlist Record Form template documents the shortlisting process, ensuring consistency and transparency in candidate selection during recruitment.

This
Rejection after interview letter
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Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the Rejection after interview letter should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing (Days from Issue)
1 Complete the Selection Process: Ensure all shortlisted candidates have been assessed against the agreed criteria and that the recruitment decision has been properly considered. Hiring Manager / HR Day -3 to Day -1
2 Confirm the Decision: Confirm the successful candidate and ensure there is a clear and appropriate basis for the recruitment decision before communicating unsuccessful outcomes. Hiring Manager / HR Day -1
3 Prepare the Letter: Complete the rejection letter with the candidate's details, role, interview date and appropriate feedback where this is being provided. HR / Hiring Manager Day 0
4 Communicate the Outcome: Send the letter or contact the candidate directly before or alongside the written confirmation, particularly where a personal approach is appropriate. HR / Hiring Manager Day 0 to Day 1
5 Close the Recruitment Record: Record the outcome appropriately, retain relevant recruitment information in accordance with the organisation's retention arrangements and close the candidate's application. HR / Recruitment Day 1 to Day 7
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Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Sending a generic rejection without checking that the recruitment decision has been finalised.
  • Giving feedback that is subjective, personal or unrelated to the agreed selection criteria.
  • Making comments about a candidate's protected characteristics or personal circumstances.
  • Giving different candidates materially different explanations for the same recruitment decision without a clear reason.
  • Failing to retain appropriate recruitment records supporting the selection decision.
  • Keeping unsuccessful candidates' personal information indefinitely without an appropriate retention basis.
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HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

An unsuccessful candidate does not generally have a statutory right to receive a particular rejection letter or detailed interview feedback. However, how an employer makes and communicates recruitment decisions still matters. Recruitment should be fair, consistent and free from unlawful discrimination, with candidate information handled appropriately.

Equality Act 2010

The Equality Act 2010 protects job applicants from discrimination because of protected characteristics. This applies throughout recruitment, including shortlisting, interviews and the final selection decision.

Employers should therefore ensure that rejection decisions are based on genuine, relevant criteria for the role rather than protected characteristics or assumptions about a candidate's personal circumstances.

Consistent selection criteria

Good recruitment practice is to assess candidates against criteria established for the role rather than changing the basis of the decision after interviews have taken place. This makes decisions easier to explain and can help reduce the risk of inconsistent or subjective treatment.

ACAS guidance encourages employers to use fair recruitment practices and avoid discrimination. A rejection letter should therefore accurately reflect the decision that was actually made rather than introduce a new justification after the event.

Candidate feedback

Employers are not generally required to provide detailed interview feedback to unsuccessful candidates, but constructive feedback can form part of a positive candidate experience where the organisation is comfortable providing it.

Where feedback is given, it should be factual, relevant to the selection criteria and capable of being supported by the recruitment records. Employers should avoid speculative comments, personal opinions or comparisons that could create unnecessary risk.

Recruitment records and data protection

Interview notes, application forms, CVs and recruitment decisions contain personal information and are subject to the UK GDPR and Data Protection Act 2018.

Employers should have appropriate arrangements for storing, accessing and retaining recruitment records and should avoid retaining candidate information indefinitely simply because it may be useful in the future.

Clear and respectful communication

ACAS guidance supports clear communication as part of good employment practice. Although an unsuccessful candidate is not an employee, prompt and respectful communication is an important part of professional recruitment.

A clear rejection letter confirms the outcome, thanks the candidate for their time and avoids leaving candidates uncertain about whether the recruitment process is still ongoing.

You may also need these resources

FAQs

Do I have to give an unsuccessful candidate feedback after interview?

There is generally no legal requirement to provide detailed interview feedback, although providing concise and factual feedback can be good recruitment practice where appropriate.

Can I tell a candidate why another person was selected?

You can explain the relevant selection criteria and the candidate's own areas for development, but it is generally better to avoid unnecessary detail about another candidate's personal information or circumstances.

Should I send a rejection letter after every interview?

A prompt written outcome is good recruitment practice. For senior or particularly sensitive recruitment, the manager may also wish to speak to the candidate personally before sending the written confirmation.

Why use HRDocBox for a rejection letter?

HRDocBox combines deep HR knowledge, practical application and years of experience with real recruitment processes. The template provides a professional structure that helps employers communicate an unsuccessful decision clearly and respectfully.

Why use HRDocBox rather than asking AI to create the letter?

AI can produce polite wording, but recruitment communication needs to fit the selection process and avoid creating unnecessary discrimination or data-protection risks. HRDocBox provides purpose-built HR resources informed by UK employment-law knowledge and practical experience.

Can I provide feedback using this template?

Yes. The template includes an optional feedback section that can be adapted to the candidate and the selection criteria used. Feedback should remain factual, relevant and supported by the recruitment record.

How this content is developed and reviewed

The Rejection after interview letter template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing job interview processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

Executive recommendation

"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

"He is someone I trust; consistent, dependable, and committed to doing things properly."

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Ruth Brock Chief Executive Officer The Hygiene Bank
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