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View full libraryThis Mental Health and Wellbeing Policy helps UK employers promote a supportive workplace, prevent and manage work-related stress, and provide appropriate support to employees experiencing mental health difficulties. It sets out responsibilities, reporting arrangements, available support and the approach to reasonable adjustments.
Use this policy to:
If you are strengthening your approach to employee wellbeing, these wellbeing policy templates give you a practical set of policies covering wellbeing needs, assessment, support, communication and review.
1 Overview
1.1 [Company Name] is committed to promoting positive mental health and wellbeing across the workplace. We recognise that mental health is as important as physical health and that employees perform at their best when they feel supported, valued, and able to maintain a healthy balance between their work and personal lives.
1.2 This policy outlines our commitment to creating a working environment that promotes psychological wellbeing, reduces workplace stressors where reasonably practicable, and provides support to employees experiencing mental health challenges.
1.3 We believe that fostering a mentally healthy workplace benefits both employees and the organisation by improving engagement, productivity, retention, collaboration, and overall workplace culture.
2 Scope
2.1 This policy applies to all employees, workers, agency staff, contractors, and managers.
2.2 Responsibility for implementing and monitoring this policy rests with managers, HR, and senior leadership. All employees also have a role to play in creating a supportive and respectful workplace.
3 General Principles
3.1 Understanding Mental Health
3.1.1 Mental health exists on a spectrum and can fluctuate over time. Employees may experience a range of mental health challenges, including stress, anxiety, depression, burnout, bereavement, and other psychological conditions.
Mental health conditions may affect individuals differently. Some employees may experience visible signs, while others may
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Mental health and wellbeing are important parts of a safe, productive and supportive working environment. Employees may experience difficulties because of work pressures, personal circumstances, health conditions or a combination of factors. A clear policy helps employers respond consistently, encourage early conversations and reduce barriers to seeking help.
A positive workplace culture encourages employees to discuss concerns without fear of embarrassment or unfair treatment. Managers should be approachable, listen without making assumptions and respond appropriately when someone raises a wellbeing concern. The policy should be supported by everyday management practices rather than treated as a document that sits unused.
Employers should consider the causes of workplace stress, including excessive workload, unclear responsibilities, lack of control, poor working relationships and organisational change. Regular communication, realistic expectations, suitable resources and appropriate risk assessments can help identify problems before they become more serious.
Support should be tailored to the individual and may include regular wellbeing conversations, adjustments to working hours or duties, temporary changes to workload, occupational health advice or a phased return following absence. Managers should work with employees to identify practical measures and review whether the support is effective.
Mental health concerns should be treated seriously and sensitively. Information should be shared only where there is a legitimate reason and in accordance with data protection requirements. Employers must also consider their legal obligations relating to disability discrimination and reasonable adjustments where applicable.
A well-implemented policy helps organisations demonstrate their commitment to employee wellbeing while providing managers with a consistent framework for identifying concerns, responding appropriately and reviewing the effectiveness of support.
Use these best practice actions, recommended timescales and process stages to understand when and how the Mental health and wellbeing policy should be used, helping ensure each step is handled consistently and appropriately documented.
Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.
It is a workplace policy explaining how an organisation promotes positive mental health, manages work-related stress, supports employees experiencing difficulties and fulfils its relevant legal responsibilities.
There is no single legal requirement for every employer to have a standalone policy with this exact title. However, employers have legal responsibilities relating to health and safety, work-related stress, discrimination and reasonable adjustments. A written policy helps communicate how these responsibilities will be managed.
The manager should listen sensitively, discuss any work-related difficulties, explore appropriate support and agree practical next steps. They should involve HR or occupational health where appropriate, respect the employee's privacy and follow relevant absence, safety and adjustment procedures.
Where a mental health condition meets the legal definition of disability and the duty under the Equality Act 2010 applies, the employer must make reasonable adjustments. Employers should also consider practical support for employees whose condition does not meet that definition.
HRDocBox provides practical, customisable HR templates designed for UK employers. This policy offers a structured starting point for setting out responsibilities, workplace support and consistent procedures, helping organisations build a more supportive working environment.
HRDocBox combines practical HR document structures with UK employment-law context and implementation guidance. The policy provides a repeatable starting point for your HR processes, while still allowing you to tailor it to your organisation's needs and verify that the final version reflects current legal requirements.
How this content is developed and reviewed
The Mental health and wellbeing policy template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.
Darryl Horn, Chartered HR Director
Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.
He has extensive practical experience of managing wellbeing HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.
HRDocBox has been creating practical UK HR documents since 2009.
"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."
"He is someone I trust; consistent, dependable, and committed to doing things properly."
Whether you employ 5 people or 50, hrdocbox gives you the structure, documents and expertise needed to manage employees professionally and legally.
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