Pay or salary freeze notification letter template

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This Pay or Salary Freeze Notification Letter provides a clear written way to confirm that an employee's pay will remain unchanged for a defined period or pay review cycle. It explains the reason for the decision, confirms the employee's current salary and sets out when pay will next be reviewed.

Use this template to:

  • Confirm that an employee's salary will remain unchanged
  • Explain the business or pay review reasons for the decision
  • Confirm the employee's current pay and effective date of the freeze
  • Set out when the employee's salary will next be reviewed
  • Explain whether other contractual benefits or terms are affected
  • Provide a consistent written record of the pay decision
Pay or salary freeze notification letter template
2026 Reviewed
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What's included in this template?

This template brings together the key information, sections and considerations you need to create a clear, comprehensive and professional HR document. Preview the document below.

  • Confirmation of the employee's current salary or pay rate
  • Effective date and duration of the pay freeze
  • Business or organisational reasons for the decision
  • Confirmation of whether other terms and benefits are affected
  • Future salary review arrangements
  • Employee questions and contact arrangements
Template

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Email

[Sender name]

[Sender address]

[date]

[Recipient name]

[Recipient address]

 

Dear [Recipient first name],

Pay review outcome

Following the Company's [annual pay review / remuneration review / business review], I am writing to confirm the outcome in relation to your pay.

As part of this review, the Company has decided that there will be no increase to your current salary / pay rate during the [year / pay review period].

Your current salary / pay rate will therefore remain unchanged at [£Amount per annum / £Amount per hour] with effect from [date].

Reason for the decision

The decision to freeze pay has been

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£12.99
Specifications
Access 12 months, with updates
Length 2 pages • 432 words
Jurisdiction England, Wales, Scotland
Based on UK law, ACAS guidance
Last update 02/10/2026
Update reason Enhanced template description.
Next review 02/04/2027
Delivery & Format Instant digital delivery, .doc · .txt · email

What is a pay or salary freeze notification letter?

Pay or salary freeze notification letter template preview

This letter provides a professional way to communicate a decision not to increase an employee's salary or pay rate during a particular pay review period. It is designed to help employers explain the decision clearly while avoiding the impression that contractual pay has been reduced.

Confirming the pay decision

The letter clearly confirms that the employee's current salary or hourly rate will remain unchanged. It can be used following an annual pay review, budget review or organisation-wide decision to pause salary increases.

Explaining the reasons

The employer can explain the relevant business or organisational reasons for the freeze, such as financial pressures, changes in trading conditions, cost control or a wider review of remuneration. The explanation should be accurate and appropriate to the circumstances.

Distinguishing a freeze from a pay reduction

A salary freeze normally means that existing contractual pay remains unchanged. It is different from reducing an employee's contractual salary, which is a contractual change requiring separate consideration and, in most circumstances, agreement.

Setting expectations for future reviews

The letter can confirm when pay will next be reviewed. This helps avoid creating an expectation that a pay increase will automatically be awarded at that point while still providing employees with clarity about the organisation's normal review cycle.

Maintaining consistency and fairness

Where a pay freeze applies to a group of employees, employers should apply the criteria consistently and consider whether the approach could create discrimination or equal pay risks. Any exceptions should have a clear and legitimate rationale.

Best in class example

An employer normally conducted an annual salary review each April. Due to increased operating costs and a decision to prioritise investment in new equipment and business development, the organisation decided that there would be no general salary increase during the forthcoming review cycle.

An employee earning £32,500 per year was informed that their salary would remain at £32,500. The employer explained that the decision formed part of a wider pay freeze and was not a reflection of the employee's individual performance.

The employee's contractual salary, working hours, holiday entitlement and other contractual benefits remained unchanged. The letter explained that salaries would be reviewed again as part of the next annual pay review process.

HR retained a record of the decision and applied the same approach consistently across the relevant employee group, subject to any documented exceptions approved under the organisation's pay arrangements.

Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the Pay or salary freeze notification letter should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing
1 Confirm the scope of the pay freeze, the employees affected and whether any contractual or collective pay arrangements apply. HR / Senior Management Before pay review
2 Review the proposed approach for consistency, equal pay, discrimination and any individual contractual considerations. HR Before decision is communicated
3 Confirm each employee's current salary or pay rate and whether any other terms or benefits are affected. HR / Payroll Before letters are issued
4 Communicate the pay freeze, explain the reasons and confirm when the employee's pay will next be reviewed. Manager / HR At pay review / before freeze takes effect
5 Update appropriate HR and payroll records and diarise the next review date. HR / Payroll Within 5 working days
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Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Describing a salary freeze as though the employee's contractual pay has been reduced
  • Failing to explain whether the freeze is temporary or applies to a defined pay review period
  • Giving inconsistent reasons or applying different criteria to comparable employees without justification
  • Making assumptions that a future pay review will automatically result in an increase
  • Failing to consider equal pay, discrimination or contractual issues before implementing the freeze
  • Confusing a pay freeze with a contractual reduction in salary
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HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

A salary freeze is different from a pay reduction

A salary freeze normally means that an employee's existing contractual pay remains unchanged and that no increase is awarded during a particular review period. This is different from reducing contractual pay, which is a change to an agreed employment term and normally requires agreement unless there is a valid contractual basis for making the change. https://www.acas.org.uk/changing-an-employment-contract/employer-responsibilities

Changing contractual pay

Where an employer proposes to reduce an employee's contractual salary or pay rate, the employer should consult and normally obtain agreement to the contractual change. An employer should not assume that it can simply impose a reduction because it has decided to freeze pay. https://www.gov.uk/your-employment-contract-how-it-can-be-changed

Consultation

Where a pay freeze involves a contractual change, employers should provide information about the proposed change, explain why it is needed, listen to concerns and consider alternatives before making a decision. Acas describes consultation about contract changes as a genuine and meaningful two-way discussion. https://www.acas.org.uk/changing-an-employment-contract/employer-responsibilities/consulting-about-employment-contract-changes

Putting agreed changes in writing

If the pay freeze involves an agreed change to the employee's main contractual terms, the change must be confirmed in writing within one month. A simple freeze where contractual pay remains unchanged is not itself a contractual reduction, but any separate agreed change to pay or other terms should be documented. https://www.acas.org.uk/changing-an-employment-contract/employer-responsibilities/if-employment-contract-changes-are-agreed

Equal pay

Employers should consider whether pay decisions create differences between employees who are doing equal work. The Equality Act 2010 provides protection against sex-based differences in contractual pay where the legal conditions for an equal pay claim are met. Pay policies and freezes should therefore be applied consistently and reviewed for potential equal pay issues. https://www.gov.uk/equal-pay-discrimination

Discrimination

Pay decisions must not discriminate because of a protected characteristic. Employers should consider whether a pay freeze or any exceptions to it could have a disproportionate or discriminatory effect on particular groups, and whether there is an objective and lawful basis for any relevant difference in treatment. https://www.gov.uk/employer-preventing-discrimination

National Minimum Wage

Any pay arrangements must continue to comply with National Minimum Wage requirements. A salary freeze must not result in an employee being paid below the applicable statutory minimum. https://www.gov.uk/national-minimum-wage-rates

Collective agreements and recognised trade unions

Where pay is governed by a collective agreement or recognised trade union arrangements, employers should follow the applicable consultation and negotiation requirements before implementing changes. Collective agreements can contain specific provisions governing pay reviews and increases. https://www.acas.org.uk/changing-an-employment-contract/employer-responsibilities

Communicating pay decisions

Employers should explain clearly what the decision means, why it has been made and when pay will next be reviewed. Clear communication can help employees understand that a pay freeze is not necessarily a reduction in their existing salary or an assessment that their individual performance is unsatisfactory. https://www.acas.org.uk/pay-rises/asking-for-and-awarding-pay-rises

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FAQs

Does a salary freeze mean my salary has been reduced?

No. A salary freeze normally means that your existing salary remains unchanged and that no increase is awarded during the specified pay review period. This is different from reducing your contractual salary.

Can an employer freeze salaries without employee agreement?

If the freeze simply means that no discretionary or expected pay increase is awarded and the employee's existing contractual pay remains unchanged, there may be no contractual change to agree. However, if the employer wants to reduce contractual pay or change an agreed entitlement, different rules apply and agreement will normally be required.

How long can a salary freeze last?

There is no general statutory maximum duration for a pay freeze where employees' existing contractual pay is maintained. The employer should communicate the period or review arrangements clearly and continue to comply with minimum wage, equal pay, discrimination and contractual requirements.

Can an employee receive a pay rise during a salary freeze?

This depends on how the organisation has defined the freeze. Employers may decide that it applies universally or allow specific exceptions, such as contractual progression, promotion, statutory minimum wage changes or critical recruitment and retention cases. Any exceptions should be based on clear and consistently applied criteria.

Does a salary freeze affect bonuses or benefits?

Not automatically. A salary freeze normally relates to salary or pay increases. Bonuses, allowances, benefits and other contractual terms should be considered separately and the letter should make clear whether they are affected.

Why use HRDocBox rather than AI?

HRDocBox templates are designed specifically for UK employers and structured around practical HR processes, UK employment law and current Acas and GOV.UK guidance. They provide a consistent starting point that can be adapted to the organisation's pay arrangements and the circumstances of the employee.

How this content is developed and reviewed

The Pay or salary freeze notification letter template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing pay and benefits HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

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