Workplace wellbeing policy template

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This Workplace Wellbeing Policy sets out how the organisation will promote good physical and mental wellbeing, support employees who experience health or wellbeing concerns and address workplace factors that may negatively affect wellbeing. It provides a practical framework for employees, managers and HR.

Use this policy to:

  • Promote positive physical and mental wellbeing at work
  • Encourage employees to raise wellbeing concerns early
  • Help managers have appropriate and supportive wellbeing conversations
  • Identify and address workplace causes of stress and poor wellbeing
  • Provide a clear framework for support, adjustments and return to work
  • Signpost employees to appropriate internal and external support
Workplace wellbeing policy template
2026 Reviewed
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If you are strengthening your approach to employee wellbeing, these wellbeing policy templates give you a practical set of policies covering wellbeing needs, assessment, support, communication and review.

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What's included in this template?

This template brings together the key information, sections and considerations you need to create a clear, comprehensive and professional HR document. Preview the document below.

  • Commitment to physical and mental wellbeing
  • Positive workplace culture and wellbeing conversations
  • Work-related stress prevention and risk management
  • Support, reasonable adjustments and occupational health
  • Wellbeing during sickness absence and return to work
  • Manager, employee and HR responsibilities
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Workplace wellbeing policy

1   Overview

1.1   [Company Name] is committed to supporting the health, safety and wellbeing of its employees and creating a working environment where people are treated with respect, feel able to raise concerns and can access appropriate support when they need it.

1.2   Wellbeing includes both physical and mental health. The Company recognises that wellbeing can be affected by workplace factors such as workload, working relationships, management, working arrangements and organisational change, as well as by circumstances outside work.

1.3   This policy provides a framework for promoting positive wellbeing, identifying and addressing workplace risks and supporting employees who experience health or wellbeing difficulties.

2   Scope

2.1   This policy applies to all employees of [Company Name]. Where appropriate, the principles may also be applied to agency workers, contractors, temporary workers and other people working on behalf of the Company.

2.2   The policy should be read alongside the Company's health and safety, sickness absence, flexible working, hybrid working, equality, reasonable adjustments, grievance and employee assistance arrangements where applicable.

3   General principles

3.1   Promoting positive wellbeing

3.1.1   The Company will seek to create a working environment that supports positive physical and mental wellbeing.

3.1.2   This includes promoting:

  • respectful and positive working relationships;
  • open and appropriate communication;
  • reasonable opportunities to take breaks and rest;
  • a healthy approach to workload and working hours;
  • appropriate management support;
  • a safe and suitable working environment; and
  • access to appropriate wellbeing information and support.

3.1.3   The Company recognises that wellbeing is individual and that different people may require different forms of support.

3.2   Open conversations about wellbeing

3.2.1   Employees are encouraged to raise wellbeing concerns at an early stage where they feel able to do so.

3.2.2   Employees do not have to disclose private medical information simply because they are discussing a wellbeing concern. However, where an employee chooses to share information about a health condition or other personal circumstance, the Company will seek to respond appropriately and sensitively.

3.2.3   Managers should listen without making assumptions, avoid attempting to diagnose medical conditions and focus on understanding whether there is anything the Company can reasonably do to support the employee.

3.3   Wellbeing conversations

Managers should use regular

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£2.99
Specifications
Access 12 months, with updates
Length 5 pages • 1,762 words
Jurisdiction England, Wales, Scotland
Based on UK law, ACAS guidance
Last update 30/09/2026
Update reason Terminology update.
Next review 30/03/2027
Delivery & Format Instant digital delivery, .doc · .txt · email

What is a workplace wellbeing policy?

Workplace wellbeing policy template preview

This Workplace Wellbeing Policy provides an overarching framework for supporting health and wellbeing at work. It recognises that wellbeing can be affected by both personal circumstances and workplace factors and sets out how the organisation will provide support while also taking action to prevent avoidable workplace pressures.

Promoting positive wellbeing

The policy encourages an open and supportive workplace where employees can raise concerns about their wellbeing without unnecessary stigma. It sets out practical expectations around communication, workload, breaks, work-life balance and supportive management.

Supporting mental health

Mental health is treated as an important part of workplace wellbeing. Managers are encouraged to have appropriate conversations with employees, listen to concerns and signpost available support without attempting to diagnose medical conditions.

Preventing work-related stress

The policy recognises that employers should address workplace factors that may contribute to stress. This includes considering workload, working relationships, control, support, role clarity and organisational change, and taking appropriate action where risks are identified.

Supporting individual needs

Employees experiencing health or wellbeing difficulties may require temporary or longer-term support. Depending on the circumstances, this can include reasonable adjustments, changes to working arrangements, occupational health advice, phased returns or other appropriate measures.

Creating shared responsibility

Wellbeing is supported through the combined actions of the organisation, managers and employees. The policy sets out responsibilities for maintaining a supportive working environment, raising concerns, accessing support and reviewing wellbeing arrangements.

Best in class example

An employee told their manager that they had been struggling with workload pressures and were finding it increasingly difficult to switch off outside working hours. They had not yet taken sickness absence but were concerned that their wellbeing was beginning to deteriorate.

The manager arranged a private wellbeing conversation rather than treating the issue as a performance problem. They discussed the employee's workload, competing priorities, working hours and whether there were particular workplace factors contributing to the concern.

It was agreed that some lower-priority work would be redistributed temporarily, regular one-to-one meetings would be used to review workload and the employee would be reminded of the organisation's available support. The manager also explained that the employee could request further support or adjustments if their circumstances changed.

HR subsequently considered whether the wider workload issue affected other employees and whether any further action was needed to address the underlying workplace risk. The employee's wellbeing was reviewed during subsequent one-to-one meetings rather than relying on a single conversation.

Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the Workplace wellbeing policy should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing
1 Communicate the wellbeing policy and make employees aware of how they can raise concerns and access available support. HR / Managers At induction and annually
2 Train managers to recognise potential wellbeing concerns, hold supportive conversations, respond appropriately and signpost available support. HR / Senior Management On appointment and refreshed annually
3 Identify workplace factors that may affect wellbeing, including workload, working relationships, support, role clarity and organisational change, and address significant risks. Managers / HR / H&S Ongoing; formally reviewed at least annually
4 Where an employee raises an individual concern, discuss appropriate support and consider reasonable adjustments, occupational health or other measures where relevant. Manager / HR As soon as reasonably practicable
5 Review wellbeing arrangements, employee feedback, relevant absence or stress information and actions taken, updating the approach where necessary. HR / Senior Management At least annually
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Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Treating wellbeing as an employee's responsibility without addressing workplace causes of poor wellbeing
  • Expecting managers to diagnose or provide medical advice about an employee's health
  • Failing to give employees a clear way to raise wellbeing concerns
  • Ignoring workload, working relationships or organisational change as potential sources of stress
  • Failing to consider reasonable adjustments where a disability or health condition may be relevant
  • Promoting wellbeing initiatives without reviewing whether underlying workplace risks are being addressed
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To continue reading, purchase this item or a parent toolkit, library or our full library.

HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

Health, safety and wellbeing

Employers have a common law duty of care towards workers and specific duties under health and safety legislation. Employers should take reasonable steps to protect workers' health, safety and wellbeing, including identifying and addressing workplace risks. https://www.acas.org.uk/implied-duties/duty-of-care

Work-related stress

Employers have duties to assess risks arising from work-related stress and take appropriate action. The HSE Management Standards identify six key areas associated with work-related stress: demands, control, support, relationships, role and change. https://www.hse.gov.uk/stress/what-to-do.htm

Preventing work-related stress

Employers should address the causes of work-related stress rather than relying solely on individual wellbeing initiatives. This can include risk assessments, employee feedback, appropriate management training, workload management and action to address workplace concerns. https://www.acas.org.uk/managing-work-related-stress/preventing-work-related-stress

Mental health at work

Acas recommends that employers have a policy covering mental health, including how workers can raise concerns, how managers should respond, available support, sickness absence and return to work. Policies should be reviewed regularly and adapted to individual circumstances where appropriate. https://www.acas.org.uk/supporting-mental-health-workplace/having-a-policy

Disability and reasonable adjustments

A mental or physical health condition may amount to a disability under the Equality Act 2010. Where the legal duty applies, employers must make reasonable adjustments to avoid a disabled worker being placed at a substantial disadvantage. https://www.gov.uk/reasonable-adjustments-for-disabled-workers

Supporting employees with health concerns

Employers should consider individual circumstances when an employee experiences a physical or mental health problem. Appropriate support may include changes to working arrangements, additional breaks, workload adjustments, phased returns or occupational health input where appropriate. https://www.acas.org.uk/supporting-mental-health-workplace/looking-after-your-mental-health

Occupational health

Occupational health can help employers understand how a physical or mental health condition may affect someone at work, identify appropriate adjustments and support return to work. Referrals should be used appropriately and the employee's health information should be handled confidentially. https://www.acas.org.uk/using-occupational-health-at-work

Confidentiality and health information

Information about an employee's physical or mental health is sensitive personal information and, where it relates to health, will generally constitute special category data under UK data protection law. Employers should process it lawfully, securely and only where necessary. https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/employment/information-about-workers-health/data-protection-and-workers-health-information/

Equality and discrimination

Employers must not discriminate against employees because of disability or other protected characteristics. Wellbeing initiatives, absence management and workplace practices should be applied fairly while allowing for individual circumstances and reasonable adjustments where required. https://www.gov.uk/rights-disabled-person/employment

Reviewing wellbeing policies

Acas recommends that employers regularly review mental health policies and consider whether other workplace policies, including absence policies, create unnecessary disadvantages for employees experiencing ongoing mental health problems. https://www.acas.org.uk/supporting-mental-health-workplace/having-a-policy

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FAQs

What is workplace wellbeing?

Workplace wellbeing covers the physical and mental health of employees and the workplace conditions that can affect how people feel and function at work. It can include workload, relationships, support, working arrangements, health and safety and access to appropriate support.

Is a workplace wellbeing policy a legal requirement?

There is not a single statutory requirement for every employer to have a document specifically called a Workplace Wellbeing Policy. However, employers have legal duties relating to health and safety, work-related stress, equality, reasonable adjustments and employee health. A clear policy can help bring these responsibilities together.

Should managers ask employees about their mental health?

Managers should create opportunities for supportive conversations and should listen when employees raise concerns. They should not attempt to diagnose medical conditions. Where appropriate, managers should signpost employees to HR, occupational health or other available support.

What if an employee's wellbeing concern is caused by workload?

The organisation should consider whether there is an underlying workplace risk rather than treating the issue solely as an individual problem. This may involve reviewing workload, priorities, staffing, working hours, support or other factors contributing to work-related stress.

Does the policy cover employees working from home or hybrid workers?

Yes. Wellbeing responsibilities apply regardless of where work is carried out. Managers should maintain appropriate contact with remote workers and provide reasonable opportunities to discuss workload, support and wellbeing.

Why use HRDocBox rather than AI?

HRDocBox provides structured, UK-focused HR templates designed around practical employment processes and current Acas, employment law, health and safety and data protection guidance. AI can help adapt wording, but a ready-to-use template provides a consistent starting point for your HR processes.

How this content is developed and reviewed

The Workplace wellbeing policy template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing wellbeing HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

Executive recommendation

"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

"He is someone I trust; consistent, dependable, and committed to doing things properly."

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Ruth Brock Chief Executive Officer The Hygiene Bank
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