Navigating the Waves of Workplace Turbulence: Lessons from P&O's Sackings in 2022
Darryl Horn, Friday, 17 March 2023 • 3 min read
In the wake of the 2022 sackings at P&O, many people are wondering what lessons can be learned from this unfortunate event. Although we may not have all the details, we can certainly look at some of the common factors that lead to similar situations. Whether you're an employee or an employer, understanding these factors can help you avoid similar turbulence in the workplace.
The first lesson is that communication is key
In any organisation, there needs to be open and transparent communication between all parties. This includes management, employees, and any other stakeholders. If there is a breakdown in communication, misunderstandings can occur, and this can lead to disputes and other problems. In the case of P&O, it appears that there may have been a lack of communication between management and employees, which may have contributed to the sackings.
The second lesson is that transparency is also important
Employees need to understand the reasons behind decisions made by management. If they feel that decisions are being made without their input or understanding, they are likely to become disengaged or even resentful. In the case of P&O, it is unclear whether the sacked employees were given clear reasons for their termination. This lack of transparency may have contributed to their shock and anger.
The third lesson is that fairness and consistency are essential
If employees feel that they are being treated unfairly or that there is inconsistency in the way decisions are made, this can create tension and mistrust. It is important for employers to have clear policies and procedures in place that are consistently applied. In the case of P&O, it appears that there may have been some inconsistencies in the way employees were treated, which may have contributed to their sense of injustice.
The fourth lesson is that empathy and compassion can go a long way
When employees feel that their employers care about them as individuals, they are more likely to be engaged and committed. In the case of P&O, it is unclear whether the sacked employees were treated with empathy and compassion. This may have contributed to their feelings of hurt and betrayal.
The fifth and final lesson is that workplace culture is crucial
If the culture is toxic, then it can be difficult for employees to feel motivated or engaged. In the case of P&O, it is unclear what the workplace culture was like, but the fact that there were so many sackings suggests that there may have been underlying issues that contributed to the situation.
The sackings at P&O serve as a reminder that workplace turbulence can arise at any time. However, by keeping these five lessons in mind - communication, transparency, fairness and consistency, empathy and compassion, and workplace culture - employees and employers can navigate these waves of turbulence more successfully. Remember, a little bit of kindness and understanding can go a long way.
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About the author
Darryl is a Chartered CIPD Member, business leader and operational manager with 30 years experience in on-the-ground and strategic HR, specialising in Human Resources Management, Employment Law, Employee Relations and Learning & Development.
darryl@hrdocbox.co.uk