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How HRDocBox helped Concept AV Controls review its employment documentation, introduce bespoke policies, update its HR framework for 2026 and provide hands-on support through a challenging employee exit.
Concept AV Controls came to HRDocBox following a recommendation from another business. They needed practical support with reviewing their existing HR documentation and responding to a number of new requirements from a client.
The initial requirement covered their job offer, employment contract and employee handbook , alongside several new policies required by their client.
The work required more than simply supplying documents. Existing materials needed to be reviewed, adapted and brought together into a coherent HR framework.
Alongside the review of their existing documents, Concept AV Controls needed a number of additional policies and tools.
Supporting a consistent approach to safe behaviours across the organisation.
Providing a clear framework for supporting employee mental health and wellbeing.
Establishing clearer arrangements around occupational health support and referrals.
A practical tool to help gather employee feedback and identify areas requiring attention.
The handbook was reviewed and updated for 2026, with changes made across a wide range of employment and workplace issues. The review considered current employment legislation, ACAS guidance and HR best practice to ensure the documentation remained appropriate and up to date.
Updated sickness provisions, including the 2026 SSP changes.
Updated paternity, parental and redundancy protection provisions.
Updated to reflect the current statutory flexible working framework.
Strengthened equality, diversity, reasonable adjustment and anti-harassment provisions.
Updated protected disclosure and reporting provisions.
Updated privacy provisions and added guidance around generative AI and confidential information.
The employment contract was also reviewed to identify wording that could create unnecessary risk or did not accurately reflect the Company's intended arrangements.
Changes included both legal compliance updates and practical improvements to give the Company clearer contractual protection.
Removed an unintended contractual guarantee of a salary increase.
Clarified when outside work or business interests may be restricted.
Updated certification, SSP and company sick pay provisions.
Added clear references to current statutory rights.
Added proportionate customer and employee protection provisions.
Replaced an overly broad variation clause with more appropriate wording.
The review was not simply about updating wording. Each document was considered against current employment legislation, ACAS guidance and HR best practice, helping to identify and reduce potential areas of legal, contractual and operational risk.
The contract was amended to remove wording that could have created a contractual entitlement to a salary increase following probation.
Sickness absence, SSP, paternity, parental leave, flexible working and redundancy protection provisions were reviewed and updated for 2026.
Equality, reasonable adjustments, harassment, whistleblowing and recruitment provisions were strengthened and modernised.
The IT and communications provisions were updated to introduce clearer guidance around generative AI and confidential information.
Restrictive covenant provisions were introduced to provide proportionate protection around customers, clients and employees.
Disciplinary, suspension, sickness, expenses and other procedures were clarified and modernised.
The support provided to Concept AV Controls extended beyond reviewing and creating documentation. HRDocBox also provided practical, in-person HR support to help the business plan and manage a challenging employee exit.
This involved working with the business to plan the approach, consider the appropriate process and provide practical support through the exit itself.
Having experienced HR support available in person gave the business the confidence to manage a difficult situation in a structured and appropriate way, alongside the wider documentation and policy work being undertaken.
The project combined documentation, policy development, HR advice and hands-on support — rather than simply providing a set of downloadable templates.
HRDocBox helped Concept AV Controls bring together its employment contract, handbook and new client-required policies into a more consistent and up-to-date HR framework.
The project combined professionally written HRDocBox templates with bespoke documentation, practical HR review and in-person support when the business needed help managing a difficult employee situation. The documentation was reviewed against current employment legislation, ACAS guidance and HR best practice.
The result was not simply a collection of updated documents, but a more robust HR framework supported by practical, experienced HR input.
HRDocBox combines professionally written HR templates with practical HR experience, helping UK businesses keep their documentation current, consistent and fit for purpose.
Whether you employ 5 people or 50, hrdocbox gives you the structure, documents and expertise needed to manage employees professionally and legally.
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