An employee is scheduled to work, but has not arrived and has not been in contact, what do i do?

Preparation - 4 Steps

1. Set Clear Attendance Policies

Attendance Policy: Establish a clear attendance policy that outlines expectations for punctuality, procedures for reporting absences, and the consequences of failing to do so. Ensure all employees are aware of and understand this policy.

Communication Channels: Specify the preferred methods of communication for reporting absences, such as phone calls, emails, or a dedicated absence reporting system.

2. Document Procedures for Handling Absences

Immediate Action Plan: Create a step-by-step plan for managers to follow when an employee does not report to work and fails to communicate their absence. This plan should include timelines and responsible parties for each step.

Emergency Contacts: Maintain up-to-date emergency contact information for all employees to use if initial attempts to reach the absent employee are unsuccessful.

3. Train Managers and Supervisors

Training Sessions: Conduct regular training sessions for managers and supervisors on handling unplanned absences, including how to approach sensitive situations and follow-up procedures.

Policy Awareness: Ensure managers are well-versed in the company's attendance policy and the steps to take when an employee is unexpectedly

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