First aid policy template

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This First Aid Policy provides a practical framework for establishing, maintaining and reviewing adequate and appropriate first-aid arrangements in the workplace. It covers trained first aiders, equipment, training, shift and site coverage, incident reporting and the records needed to demonstrate that first-aid provision has been properly assessed.

Use this policy to:

  • Establish the number and type of trained first aiders required
  • Assess first-aid provision across different buildings, work areas and shifts
  • Set out first-aid training, qualification and renewal arrangements
  • Define where equipment and first-aid facilities should be located
  • Set out how first-aid incidents are reported, recorded and reviewed
  • Maintain an up-to-date record of trained first aiders and their qualifications
First aid policy template
2026 Reviewed
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This template brings together the key information, sections and considerations you need to create a clear, comprehensive and professional HR document. Preview the document below.

  • Purpose, scope and organisation-specific first-aid arrangements
  • First-aid needs assessment and suggested provision by workforce size and risk
  • Multi-building, manufacturing and shift-working considerations
  • First-aider training, certificates, refresher training and renewal
  • First-aid equipment, facilities, emergency arrangements and incident reporting
  • First-aider records, responsibilities, RIDDOR and policy review
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First aid policy

1   Purpose

1.1   To set out how [Company] identifies, trains and records trained first aiders, and how adequate and appropriate first-aid provision is maintained across all sites, buildings, work areas and shifts.

1.2   This policy is intended to ensure that appropriate first-aid assistance is available to employees and, where appropriate, other people who may be affected by the organisation's activities in the event of injury or illness at work.

2   Scope

2.1   This policy applies to all employees, contractors and visitors at [location(s)].

2.2   The organisation will consider the presence and needs of contractors, visitors and other non-employees when assessing its overall first-aid arrangements where this is appropriate to the circumstances of the workplace.

3   To be completed

Organisation / company name [Company]
Workplace / site(s) [Location(s)]
Number of employees  
Number of buildings / work areas  
Number of trained first aiders required per building  
Number of trained first aiders required per shift  
First-aid training course FAW / EFAW / Other:  
Training provider [Provider(s)]
Certificate validity period Three years / Other:  
Renewal / requalification process  
Annual refresher training arrangements  
First-aid equipment locations  
Person responsible for checking equipment  
Incident reporting process  
Incident recording system  
System used to record first-aider qualifications Alfred

4   Current trained first aiders

Name Location / building Shift Qualification Provider Certificate date Expiry date Recorded in Alfred
              Yes / No
              Yes / No
              Yes / No
              Yes / No

5   General principles

5.1   First-aid needs assessment

5.1.1   [Company] will complete a first-aid needs assessment to determine the first-aid equipment, facilities and trained personnel required for its workplace.

5.1.2   The assessment will consider the nature of the work, workplace hazards, foreseeable injuries and illness, workforce size and distribution, accident history, working patterns, shift arrangements, absence of first aiders, emergency-service access and the presence of contractors, visitors and other relevant people.

5.1.3   The organisation will also consider whether employees work across multiple buildings, production units, floors or other separated areas and whether this could affect the time taken for a first aider to reach an injured or ill person.

The assessment should be documented so that the organisation can demonstrate

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£9.99
Specifications
Access 12 months, with updates
Length 6 pages • 2,336 words
Jurisdiction England, Wales, Scotland
Based on UK law, ACAS guidance
Last update 25/09/2026
Update reason Enhanced template description.
Next review 25/03/2027
Delivery & Format Instant digital delivery, .doc · .txt · email

What is a first aid policy?

First aid policy template preview

This First Aid Policy helps an employer turn the general legal requirement to provide adequate and appropriate first-aid arrangements into a practical workplace system. It is designed to be adapted to the employer's actual workforce, buildings, working patterns, hazards and first-aid needs assessment rather than relying on a one-size-fits-all number of first aiders.

Assessing first-aid requirements

The policy explains how the organisation should consider the nature of its work, workplace hazards, workforce size and distribution, accident history, working patterns, shift arrangements, absence of first aiders, emergency-service access and the presence of visitors, contractors and other non-employees when deciding what first-aid provision is required.

Applying the requirements to different workplaces

HSE provides suggested levels of first-aid provision based on workforce size and the level of workplace hazard. The policy explains how these figures can be used as a starting point while recognising that the actual provision may need to be higher where employees are spread across separate buildings or work areas, where there are multiple shifts or where the risks of injury require additional cover.

Manufacturing and multi-unit workplaces

A worked example is included for a manufacturing business with 90 employees across three production units, comprising 60 employees in Unit 1, 10 in Unit 2 and 20 in Unit 3. The example demonstrates why total headcount alone should not determine first-aid provision and how the location and distribution of employees should be considered.

Training and maintaining first-aid competence

The policy covers appropriate first-aid training, training providers, certificate validity, requalification, annual refresher training and the recording of qualifications. It also provides for named first aiders to be recorded within the organisation's chosen HR or employee management system.

Managing first-aid arrangements

The policy sets out responsibilities for maintaining first-aid equipment, communicating arrangements, responding to emergencies, recording incidents and reviewing provision. It also provides a framework for reviewing the arrangements when there are changes to the workforce, workplace, processes, risks or working patterns.

Example

A manufacturing organisation employs 90 people across three production units. Unit 1 has 60 employees, Unit 2 has 10 employees and Unit 3 has 20 employees. The organisation operates machinery and production processes that create a higher level of foreseeable injury risk than a typical office environment.

Using HSE guidance as a starting point, a higher-hazard workplace with more than 50 employees would generally consider at least one First Aid at Work (FAW) trained first aider for every 50 employees, or part thereof. On a simple headcount basis, 90 employees would therefore indicate a starting point of two FAW-trained first aiders. However, the organisation does not simply adopt two first aiders without further assessment.

Unit 1 contains 60 employees and is a substantial production area in its own right. Units 2 and 3 are separate work areas and may involve different distances, access routes, machinery, risks and working arrangements. The organisation therefore considers whether two first aiders would provide sufficiently rapid access to first aid across all three units, particularly if both first aiders were located in or primarily working in Unit 1.

Following the needs assessment, the organisation may determine that three trained first aiders provide a more appropriate arrangement, with coverage distributed across the three production units. This would not be because three is a statutory ratio, but because the layout and distribution of the workforce make three a more appropriate control measure.

If an additional production shift is introduced, the organisation would separately consider how many people are working on that shift, which units they occupy, the activities being undertaken and which trained first aiders are actually present and available. The organisation should not rely on first aiders who have finished their shift and are no longer available to provide assistance.

The organisation records its assessment, the reasons for the number of first aiders selected, the locations of first-aid equipment and the names and qualifications of its current first aiders. The arrangements are reviewed when there are material changes to workforce numbers, site layout, machinery, processes, working hours, shift patterns or accident history.

Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the First aid policy should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing
1 Complete a first-aid needs assessment covering workforce numbers, workplace hazards, buildings, work areas, shifts, working patterns, accident history, emergency-service access and foreseeable injuries or illness. Health & Safety Lead / Employer Before implementing or reviewing provision
2 Determine the number, location and level of training required for first aiders, including arrangements for holidays, sickness, training and other periods of absence. Health & Safety Lead / Management Within 5 working days of assessment
3 Arrange appropriate training and ensure certificates, expiry dates and named first aiders are recorded in the organisation's chosen system. HR / Health & Safety Lead Before first-aider duties commence
4 Check that first-aid equipment, facilities, signage and emergency arrangements are available and accessible in the locations identified by the needs assessment. Health & Safety Lead / Appointed Person Before implementation and routinely thereafter
5 Monitor provision, equipment, qualifications, incidents and staffing changes and review the needs assessment when circumstances change. Health & Safety Lead / Management At least annually and whenever circumstances change
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Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Using a fixed first-aider-to-employee ratio without completing a workplace-specific needs assessment
  • Ignoring the distribution of employees across separate buildings, units or floors
  • Relying on first aiders who are not actually available during particular shifts or working periods
  • Allowing first-aid certificates to expire without arranging requalification
  • Failing to check and replenish first-aid equipment after it has been used
  • Failing to record and review first-aid incidents and identify whether further controls are required
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HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

Health and Safety (First-Aid) Regulations 1981

Employers must provide, or ensure that there are provided, such equipment and facilities as are adequate and appropriate in the circumstances for enabling first aid to be rendered to employees if they are injured or become ill at work. Employers must also provide an adequate and appropriate number of suitable persons to administer first aid where required by the circumstances. The Regulations do not prescribe a single number of first aiders for every workplace.

https://www.legislation.gov.uk/uksi/1981/917/contents

First-aid needs assessment

HSE guidance states that employers should assess their first-aid needs by considering matters including the type of work, hazards and likely risks, workforce size, work patterns, holidays and other absences and accident history. Other relevant factors can include travelling or lone workers, distance from emergency medical services, shared or multi-occupancy sites, non-employees and mental health considerations.

https://www.hse.gov.uk/simple-health-safety/firstaid/assess-business-need.htm

Suggested numbers of first-aid personnel

HSE provides suggested levels of first-aid provision according to workforce size and workplace hazard. For higher-hazard workplaces, including examples such as light engineering, assembly work, warehousing and extensive work with dangerous machinery or sharp instruments, HSE's suggested starting point for more than 50 employees is at least one FAW-trained first aider for every 50 employees or part thereof. These are guidance figures and should not be treated as a fixed statutory ratio.

https://www.hse.gov.uk/pubns/indg214.pdf

First-aid training and certificate validity

HSE states that FAW, EFAW and other appropriate first-aid training certificates are valid for three years. First aiders should requalify before their certificates expire. Once a certificate has expired, the individual is no longer considered competent to act as a workplace first aider until they have appropriately requalified.

https://www.hse.gov.uk/pubns/priced/l74.pdf

Refresher training

HSE strongly recommends annual refresher training during the three-year certification period to help first aiders maintain their basic skills and remain up to date. Annual refresher training is recommended by HSE but is not itself a mandatory requirement of the Health and Safety (First-Aid) Regulations 1981.

https://www.hse.gov.uk/pubns/priced/l74.pdf

Workplace layout and shift working

First-aid arrangements should reflect the actual distribution of the workforce and the times when people are working. Where employees are spread across separate buildings, production units or work areas, the employer should consider whether the location and number of first aiders allow assistance to be provided without undue delay. Shift and out-of-hours working should also be specifically considered.

https://www.hse.gov.uk/pubns/priced/l74.pdf

First-aid equipment and facilities

First-aid equipment and facilities should be suitable for the workplace and the risks identified by the needs assessment. Equipment should be accessible, clearly identified and maintained so that it is available when required.

https://www.hse.gov.uk/pubns/priced/l74.pdf

Serious injuries and emergency treatment

First-aid arrangements should form part of the organisation's wider emergency procedures. Where an injury or illness requires professional medical assistance, the emergency services should be contacted without delay. The organisation should ensure that first aiders and managers know how to summon assistance and provide accurate information about the workplace location and access arrangements.

https://www.hse.gov.uk/firstaid/

RIDDOR

Certain work-related injuries, diseases and dangerous occurrences must be reported to the enforcing authority under RIDDOR. Reportable injuries include specified injuries and injuries that result in a worker being unable to carry out their normal work for more than seven consecutive days. Work-related injuries resulting in more than three consecutive days of incapacity must be recorded even where they are not RIDDOR reportable.

https://www.hse.gov.uk/riddor/types-of-reportable-incidents.htm

Records and review

The organisation should maintain appropriate records of first-aid arrangements, trained first aiders, qualifications, equipment checks and relevant incidents. The needs assessment should be reviewed when there are significant changes to the workplace, workforce, hazards, processes, buildings or working arrangements and following relevant incidents or evidence that existing provision is inadequate.

https://www.hse.gov.uk/simple-health-safety/firstaid/assess-business-need.htm

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FAQs

How many first aiders does a workplace legally need?

There is no single statutory ratio that applies to every workplace. The employer must provide adequate and appropriate first-aid arrangements based on its circumstances. HSE provides suggested numbers which can be used as a starting point, but the needs assessment should take account of factors such as workplace risk, employee numbers, layout, shifts and absences.

How many first aiders might a 90-person manufacturing business need?

For a higher-hazard workplace, HSE's suggested starting point for more than 50 employees is at least one FAW-trained first aider for every 50 employees or part thereof. For 90 employees, this indicates two as a starting point. However, if the 90 employees are spread across three separate production units, the needs assessment may identify a requirement for additional coverage.

Do first aiders need to be available on every shift?

The first-aid arrangements should cover the periods when people are actually at work. Where the organisation operates multiple shifts, it should ensure that appropriate first-aid personnel are available during each shift and should consider holidays, sickness and other absences.

How long does a first-aid certificate last?

HSE states that FAW, EFAW and other appropriate first-aid training certificates are valid for three years. Requalification should be arranged before the certificate expires. HSE also strongly recommends annual refresher training during the three-year certification period.

Should first-aider qualifications be recorded in our HR system?

Yes. Maintaining a central record makes it easier to monitor who is trained, which qualification they hold and when their certificate expires. The policy can be adapted to record this information in systems such as Alfred, including the employee's location and shift where this is relevant to first-aid cover.

Why use HRDocBox rather than AI?

HRDocBox templates are designed specifically for UK employers and combine practical workplace processes with relevant employment, health and safety and regulatory considerations. Using a structured template provides a starting point that can be customised to the organisation while reducing the risk of overlooking important areas of the policy.

Customer reviews

What people are saying

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Worth having ready: First aid policy

Nicola Lewis • 22 Feb 2025

We made a handful of changes for our own terminology and were then happy with the result. The policy gave us a useful basis for keeping our approach consistent.

How this content is developed and reviewed

The First aid policy template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing health and safety HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

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