Zero hours contract template

Zero hours contract template

Our Zero Hours Contract template is a comprehensive solution, aiding in constructing flexible work agreements while upholding legal standards and mutual understanding.

£7.90
Specifications
Access 12 months (includes updates)
Length 1,348 words · 4 pages
Jurisdiction England, Wales and Scotland
Based on UK employment law, ACAS guidance
Last review 24/06/2026
Next review 24/12/2026
Delivery Instant download
Formats .doc · .txt · email

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Template

1   Introduction

1.1   This agreement governs the relationship between you and the Company in the event that the Company offers you work and you choose to accept it. It does not create legal relations until you choose to accept an assignment.

2   Employment Status

2.1   Your engagement with [Company Name] is on a zero-hours basis, meaning there is no guarantee of minimum working hours. You will only be offered work as and when required, and you are under no obligation to accept any shifts offered.

2.2   This contract does not establish an employment relationship that provides continuous service. Your length of service is calculated only for periods where work has been undertaken.

Your employment status under this contract is that of a worker rather than an employee. This means you are entitled to certain statutory rights, including the National Minimum

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For more value, this is also found in our Full library and Employment contract templates toolkit

What is a zero hours contract?

The Zero Hours Contract Template sets out the terms of engagement for workers with no guaranteed hours, ensuring clarity on rights, responsibilities, and flexibility for both parties. It includes provisions on pay, holiday entitlement, termination, and compliance with employment law.

This template helps employers maintain fair and transparent working arrangements while protecting workers' rights.

Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the Zero hours contract should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing
1 Identify the need for a zero-hours worker, ensuring the role aligns with business requirements and legal considerations (e.g., no obligation to offer work, worker rights). Hiring Manager / HR 1-2 weeks before recruitment
2 Advertise the role, conduct interviews, and complete pre-employment checks (e.g., right to work, references). Ensure candidates understand the nature of zero-hours work. Hiring Manager / HR 1-3 weeks before offer
3 Draft the Zero Hours Contract Template, including key terms (e.g., pay, availability expectations, cancellation policies, employment status). Ensure compliance with employment laws. HR / Legal Within 1 week of candidate selection
4 Issue the contract to the worker, provide time for review, and clarify key terms in an onboarding meeting (e.g., expectations around shift allocation, statutory entitlements). HR Immediately after drafting the contract
5 Maintain records, monitor working patterns, and periodically review contract usage to ensure fairness and compliance. Follow up with the worker to address any concerns. HR / Line Manager Initial check-in after 4 weeks, ongoing reviews every 6 months
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Compliance

UK employment law and best practice

  • Employment Rights Act 1996: Provides workers on zero-hours contracts with statutory rights, including the right to receive a written statement of terms.

  • Equality Act 2010: Ensures that zero-hours contract workers are not subjected to discrimination based on protected characteristics.

  • National Minimum Wage Act 1998: Requires employers to pay at least the national minimum wage for all hours worked under a zero-hours contract.

  • Working Time Regulations 1998: Grants zero-hours workers entitlement to rest breaks, holiday pay, and limits on working hours.

  • Best Practice: Clearly define terms regarding working hours, cancellation of shifts, and employment status to ensure transparency and fairness.

UK employment law guidance for Zero hours contract template

Related Employment contract HR templates

Frequently Asked Questions

Can I use this in my small business?

Yes. This template has been designed for organisations of all sizes, including small businesses, charities and growing employers. It follows UK employment law best practice and can be adapted to suit your organisation.

Is it compliant with 2026 UK employment law?

Our templates are developed with UK employment legislation, Acas guidance and HR best practice in mind and are reviewed and updated as relevant requirements change. However, every employment situation is different, so the template should be adapted to the circumstances and checked against the employee's contract and your organisation's procedures before use.

Can I customise it for my organisation?

Yes, we highlight the areas of the document that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.

Do I get instant access to it?

Yes. Once purchased, you'll be able to download it instantly. Templates are provided in editable format (such as .doc or .xls) so you can customise them easily, and in PDF format for easy sharing.

What if I need more help, not just this template?

If you're looking for broader support, we also offer toolkits and library bundles that include the Zero hours contract template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.

Why should I use this Zero hours contract template, and not AI to generate it?

AI can produce a document quickly, but effective HR documentation needs to be more than well-written words. It needs to reflect relevant UK employment law, HR best practice, practical considerations and the circumstances in which it will be used. These resources have been professionally developed around that wider HR context, drawing on extensive practical experience, rather than simply generating a generic document from a prompt.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing employment contract processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

Executive recommendation

"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

"He is someone I trust; consistent, dependable, and committed to doing things properly."

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Ruth Brock Chief Executive Officer The Hygiene Bank
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