Managers guide to good email etiquette
Good standards of email communication maintains professionalism, efficiency and reduces risk.
You may consider implementing etiquette rules for the following three reasons:
- Professionalism: by using proper email language your Company will convey a professional image.
- Efficiency: emails that get to the point are much more effective than poorly worded emails.
- Protection from liability: employee awareness of what may be considered poor behaviour displayed in emails will protect your Company from risk.
- Includes Managers guide to good email etiquette, plus 12 months’ access with all updates provided free of charge and notified to you.
- UK-specific accuracy.
- 1,213 words over 3 pages.
- Last updated 21/09/2025.
- Format: Word / PDF / plain text / email.
- Delivery: Instant download after purchase (no physical item).
- Access: Download link shown here after checkout.
- This Managers guide to good email etiquette will SAVE you up to 2 hours research. Save cost. Reduce risk.
Managers guide to good email etiquette
Email etiquette refers to the principles of behaviour that one should use when writing or answering email messages.
Bad email etiquette reflects badly on us, and a record of this is kept in mailboxes over which we have no control. Good email etiquette reflects well on us, improves our public perception and persona and increases the chance of a prompt and comprehensive response. It’s not hard to maintain good email etiquette once we know what it is.
Here are some important rules to follow when using email:
1. Delete spam!
Whilst we have robust spam filters in place, sometimes spam emails may reach our inbox. If you reply or ‘unsubscribe’, you are confirming that your email address is 'live' and it will
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Managers guide to good email etiquette purpose
This Managers guide to good email etiquette aims to offer you a versatile and customisable tool, serving as a solid foundation for your needs. Utilise it to ensure consistency, enhance accuracy, and save valuable time.
Adapt it to suit your unique requirements, ensuring efficiency and effectiveness in your HR processes.
Frequently Asked Questions about a Managers guide to good email etiquette
Frequently Asked Questions about a Managers guide to good email etiquette
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Can I use the Managers guide to good email etiquette in my small business?
Yes. The Managers guide to good email etiquette is designed to be flexible and suitable for organisations of all sizes, including small businesses and charities. It follows UK employment law best practice, so even if you don't have an in-house HR team, you can confidently apply it.
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Is the Managers guide to good email etiquette compliant with 2026 UK employment law?
Absolutely. Like the Managers guide to good email etiquette, all of our templates are drafted with the latest ACAS guidance and UK employment legislation in mind. We review and update them regularly, so you can be confident they remain compliant.
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Can I customise the Managers guide to good email etiquette for my organisation?
Yes, we highlight the areas of the Managers guide to good email etiquette that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.
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Do I get instant access to the Managers guide to good email etiquette?
Yes. Once purchased, you'll be able to download the Managers guide to good email etiquette instantly. Templates are provided in editable Word or Excel format so you can customise them easily, and in PDF format for easy sharing.
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What if I need more help, not just a Managers guide to good email etiquette?
If you're looking for broader support, we also offer toolkits and library bundles that include the Managers guide to good email etiquette, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.
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Why should I use this Managers guide to good email etiquette, and not AI to generate it?
The risk of using a free AI-generated template 'without review' includes your legal exposure, missing context, and no awareness of the wider process, whereas purchasing the Managers guide to good email etiquette from us mitigates that risk.
