Uncertified sick leave letter template

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This Uncertified Sick Leave Letter provides a formal way for an employer to address sickness absence where the required self-certification or medical evidence has not been received. It helps clarify what information is required, when it should be provided and what may happen if the employee does not follow the organisation’s sickness absence procedure.

Use this template to:

  • Confirm that required sickness absence information has not been received
  • Remind an employee of the organisation’s sickness reporting requirements
  • Request appropriate self-certification or medical evidence
  • Set a clear deadline for providing outstanding information
  • Explain the potential consequences of failing to follow the absence procedure
  • Create a clear written record of the issue
Uncertified sick leave letter template
2026 Reviewed
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What's included in this template?

This template brings together the key information, sections and considerations you need to create a clear, comprehensive and professional HR document. Preview the document below.

  • Details of the sickness absence
  • Explanation of the missing certification or information
  • Reminder of sickness reporting and self-certification requirements
  • Request for the appropriate evidence
  • Deadline for providing outstanding information
  • Potential consequences of failing to comply with the absence procedure
Template

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Email

[Sender name]

[Sender address]

[date]

[Recipient name]

[Recipient address]

 

Dear [Recipient first name],

Re: Your sick absence

We have written to you on two recent occasions on [dates of previous letters] regarding your absence from work because of [sickness/injury] [since [date]/from [date] to [date]], asking you to submit a doctor's statement of fitness for work to cover your absence.

However, you have not responded to either letter, nor have you provided a doctor's statement. Your absence from work [has, as of the date of this letter, lasted for [state number of days/weeks since the start of the employee's absence]/lasted for [number] days]. We are concerned that you have failed to provide a doctor's statement, and that you have not made contact with us, despite our requests.

In our last letter to you, dated [date], we informed you that, if you did not respond to the letter

PREVIEW ENDS HERE

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You've seen 30% of how the Uncertified sick leave letter template is structured. Get the complete editable template instantly and customise it for your organisation.

£9.99
Specifications
Access 12 months, with updates
Length 2 pages • 436 words
Jurisdiction England, Wales, Scotland
Based on UK law, ACAS guidance
Last update 24/09/2026
Update reason Process wording update.
Next review 24/03/2027
Delivery & Format Instant digital delivery, .doc · .txt · email

What is an uncertified sick leave letter?

Uncertified sick leave letter template preview

This letter provides a practical written response where an employee's sickness absence has not yet been properly certified or recorded in accordance with the organisation's absence procedure. It can be used to request the information needed to complete the employee's sickness record and clarify what is expected next.

Identifying the missing information

The letter explains what information or evidence is outstanding, such as a completed self-certification form for a short absence or a fit note where the employee has been absent for more than 7 calendar days.

Reminding the employee of the procedure

The employee is reminded of the organisation's sickness reporting and certification requirements. The letter can refer to the relevant absence policy or contractual requirement without unnecessarily treating the absence as misconduct.

Setting a clear next step

A reasonable deadline can be provided for the employee to submit the outstanding information or explain why it cannot yet be provided. This gives the employee an opportunity to resolve the issue.

Dealing with continued non-compliance

The letter can explain that failure to follow the sickness absence procedure may result in the matter being considered under the organisation's absence, conduct or disciplinary procedures, where appropriate. The precise response should depend on the circumstances and the reason for the missing information.

Maintaining an accurate absence record

Accurate sickness records help employers administer absence, sick pay and return-to-work processes consistently. Any information relating to an employee's health should be handled confidentially and in accordance with applicable data protection requirements.

Example

An employee reports that they are unwell and does not attend work for four consecutive working days. They notify their manager in accordance with the company's normal reporting procedure but do not complete the required self-certification form when they return.

The manager checks the absence record and confirms that no self-certification has been received. Rather than immediately treating the absence as unauthorised, HR writes to the employee explaining that the sickness absence remains uncertified and asks them to complete the required self-certification.

The employee is given a reasonable deadline and is reminded that self-certification is normally the appropriate evidence for sickness lasting 7 calendar days or less. The letter also explains that a fit note would be required if the sickness absence extends beyond 7 calendar days.

The employee subsequently provides the completed self-certification and the absence record is updated. No further action is necessary. If the employee had failed to provide the information or had been unable to explain why, the employer could then consider the matter in accordance with its absence and disciplinary procedures.

Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the Uncertified sick leave letter should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing
1 Check the sickness absence record and confirm what notification, self-certification or medical evidence has been provided and what remains outstanding. Manager / HR As soon as the issue is identified
2 Check the organisation's absence procedure and confirm what evidence can reasonably be requested based on the length of the absence. HR Before contacting employee
3 Write to the employee explaining what information is outstanding and asking them to provide it or explain any difficulty in doing so. HR / Manager Within 1–2 working days of identifying the issue
4 Review the information provided and update the employee's sickness and payroll records as appropriate. HR / Payroll Within 2–5 working days of receipt
5 If the employee does not provide the required information or a reasonable explanation, consider whether further management or formal action is appropriate. Manager / HR After the agreed deadline
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Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Calling an absence "unauthorised" simply because a fit note has not been provided
  • Requesting a fit note during the first 7 calendar days of sickness
  • Failing to check whether the employee has actually followed the required notification procedure
  • Ignoring a genuine reason why the employee has been unable to provide evidence
  • Threatening disciplinary action before giving the employee an opportunity to explain
  • Sharing unnecessary information about the employee's health with people who do not need it
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HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

Self-certification for 7 calendar days or less

An employee who is absent due to sickness for 7 calendar days or less can normally self-certify their absence and does not need to provide medical evidence from a healthcare professional. The 7-day period includes weekends and other non-working days.

https://www.acas.org.uk/fit-notes-and-proof-of-sickness

https://www.gov.uk/taking-sick-leave

Fit notes after 7 calendar days

Where an employee is off sick for more than 7 calendar days, they should normally provide a fit note from a registered healthcare professional. The employee should provide the fit note on the seventh day of absence or as soon as possible afterwards.

https://www.acas.org.uk/fit-notes-and-proof-of-sickness

https://www.gov.uk/taking-sick-leave

Employer sickness procedures

Employers can set reasonable procedures for reporting sickness absence and completing self-certification. Employees should be told what they need to do when they are absent and who they need to notify. Acas recommends that sickness absence arrangements are clear and that employees understand how to report an absence.

https://www.acas.org.uk/sick-leave

Medical evidence and delays

If an employee is unable to obtain a fit note promptly after the first 7 calendar days, employers should take a reasonable approach and consider the employee's explanation. A delay in obtaining medical evidence does not automatically mean that the employee's sickness absence is unauthorised.

https://www.acas.org.uk/fit-notes-and-proof-of-sickness

https://www.gov.uk/employers-sick-pay/notice-and-fit-notes

Sick pay

Employers should administer sick pay in accordance with the applicable statutory and contractual rules. Employers should not simply withhold Statutory Sick Pay because an employee is late providing a fit note; GOV.UK guidance states that SSP cannot be withheld for this reason alone.

https://www.gov.uk/employers-sick-pay/notice-and-fit-notes

Health information and confidentiality

Information about an employee's health is personal information and may include special category data. Employers should only collect, use and share information that is necessary for the relevant employment purpose and should keep health information appropriately confidential.

https://ico.org.uk/for-organisations/sme-web-hub/handling-health-information/

https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/employment/monitoring-workers/health-information/

Managing persistent failure to follow procedures

If an employee repeatedly fails to follow the organisation's sickness absence or certification procedure, the employer may need to consider further management or formal action. Any action should be reasonable, proportionate and consistent with the organisation's policies and the individual circumstances.

https://www.acas.org.uk/sick-leave

https://www.acas.org.uk/disciplinary-procedure-step-by-step

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FAQs

Does an employee need a fit note for the first 7 days of sickness?

No. An employee can normally self-certify sickness for 7 calendar days or less and does not need to provide medical evidence from a healthcare professional.

What if the employee has been off sick for more than 7 days?

They should normally provide a fit note from a registered healthcare professional. If there is a delay in obtaining the fit note, the employee should explain the reason for the delay and keep the employer updated.

Can an employer call sickness absence unauthorised because there is no fit note?

Not automatically. The employer should first establish the length of the absence, whether the employee followed the required reporting procedure and whether self-certification or a fit note is actually required.

Can an employer withhold Statutory Sick Pay because a fit note is late?

GOV.UK guidance states that an employer cannot withhold Statutory Sick Pay simply because an employee is late providing a fit note. There are separate rules concerning failure to notify the employer of sickness absence within the required timescale.

Should an employee's medical condition be included in the letter?

Usually there is no need to include detailed medical information. The letter should normally focus on the absence, the outstanding certification or information and what the employee needs to do next. Any health information should be handled confidentially.

Why use HRDocBox rather than AI?

HRDocBox templates are designed specifically for UK employers and structured around practical HR processes, employment law and recognised guidance. They provide a ready-to-use framework that can be adapted to your organisation rather than relying on an AI-generated document that may overlook important absence management requirements.

Customer reviews

What people are saying

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Better than our old version when we needed it

HELEN WALKER • 16 Mar 2025

It gave us a useful reference when checking the final correspondence. It gave the manager a clear route through what could otherwise become a fiddly piece of correspondence.

How this content is developed and reviewed

The Uncertified sick leave letter template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing sick management HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

Executive recommendation

"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

"He is someone I trust; consistent, dependable, and committed to doing things properly."

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