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Our References (where not provided) Policy respects privacy, avoids liability, and maintains impartiality when handling reference requests.
1 Overview
1.1 This policy is designed to assist employees who receive a reference request for a former or current employee.
2 Scope
This policy is applicable to
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The purpose of this policy is to establish a clear and consistent approach within the company regarding the provision of references for current and former employees.
It outlines that the company will not provide detailed references, assessments, or opinions about individual employees' performance, behavior, or character to external parties. Instead, the policy focuses on verifying basic employment details, protecting employee confidentiality, and encouraging employees to use personal references or an employment verification letter for personal or career purposes. The policy ensures compliance with data protection and confidentiality regulations and guides the recruitment process to use comprehensive evaluation methods when assessing candidates.
By implementing this policy, the company safeguards sensitive employee information and maintains a fair and impartial approach to handling reference requests.
Yes. The References (where not provided) policy template is designed to be flexible and suitable for organisations of all sizes, including small businesses and charities. It follows UK employment law best practice, so even if you don't have an in-house HR team, you can confidently apply it.
Absolutely. As with the References (where not provided) policy template, all of our templates are drafted with the latest ACAS guidance and UK employment legislation in mind. We review and update them regularly, so you can be confident they remain compliant.
Yes, we highlight the areas of the References (where not provided) policy template that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.
Yes. Once purchased, you'll be able to download the References (where not provided) policy template instantly. Templates are provided in editable Word or Excel format so you can customise them easily, and in PDF format for easy sharing.
If you're looking for broader support, we also offer toolkits and library bundles that include the References (where not provided) policy template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.
The risk of using a free AI-generated template 'without review' includes your legal exposure, missing context, and no awareness of the wider process, whereas purchasing the References (where not provided) policy template from us mitigates that risk.
Recruitment and selection policies
8 templates
£34.90
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