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Volunteering policy template

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What is a Volunteering policy?

A volunteering policy is a document that outlines an organisation's approach to managing volunteers. The policy typically sets out the organisation's values and principles related to volunteering, as well as the procedures and guidelines for recruiting, managing, and supporting volunteers.

Overall, a volunteering policy is an important tool for managing volunteers and ensuring that they are properly recruited, trained, and supported. It can help to establish clear expectations and standards for volunteers, and provide guidance for staff members who work with them.

Volunteering policy template
volunteering policy template

Volunteering Policy


This volunteer policy is intended to provide guidance and support for our organisation's volunteers. We believe that volunteers are a valuable asset and we are committed to providing a positive and rewarding volunteer experience.


This policy is applicable to all employees of [Company].

General principles

The purpose of this policy is to provide guidelines and procedures for the recruitment, selection, training, and management of volunteers who provide services to our organisation.

Definition of a Volunteer

A volunteer is an individual who provides services to the organisation without compensation and without the expectation of employment.

Recruitment and Selection of Volunteers

The organization will recruit and select volunteers based on the following criteria:

  • Availability of opportunities that match the volunteer's interests and skills
  • Willingness to comply with the organisation's policies and procedures
  • Completion of the volunteer application and screening process, which may include a background check

Training and Orientation

Volunteers will receive training and orientation to help them perform their duties effectively and to ensure that they understand the organisation's policies and procedures. This may include:

  • An orientation to the organisation's mission, vision, and values
  • Training on specific tasks and responsibilities
  • Safety training
  • Review of policies and procedures

Responsibilities and Expectations

Volunteers are expected to:

  • Comply with the organisation's policies and procedures
  • Perform their duties to the best of their abilities
  • Maintain confidentiality of information obtained through their volunteer work
  • Report any concerns or problems to the appropriate staff member

Supervision and Management

Volunteers will be supervised and managed by a designated staff member who will:

  • Provide ongoing guidance and support
  • Monitor the volunteer's performance and progress
  • Address any concerns or problems that arise

Recognition and Appreciation

The organisation will provide recognition and appreciation to volunteers for their contributions. This may include:

  • Formal recognition programs
  • Certificates of appreciation
  • Opportunities to participate in organisation events and activities

Termination of Volunteer Services

The organisation may terminate a volunteer's services at any time for any reason. Volunteers may also choose to terminate their services at any time.

Liability and Insurance

The organisation will provide liability insurance for volunteers while they are performing their duties on behalf of the organisation.

This policy [does not] form[s] part of your terms and conditions of employment.

Version: [1.0]

Issue date: [date]

Author: [name, job title]

Why buy our Volunteering policy template?
  • You save time and effort with a professionally written, editable HR document that is tailored to meet best practice.
  • You ensure compliance with applicable ACAS Codes of Conduct and other legal requirements.
  • You are notified by email whenever this template or its supporting resources are updated.
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