Guide to conducting Stay Interviews

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Our guide to conducting stay interviews helps to proactively address retention issues by uncovering factors that keep employees satisfied and engaged.

5 minute read • 1 February 2025
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conducting Stay Interviews

Stay interviews are proactive discussions with employees to understand what keeps them engaged and what might improve their work experience. Unlike exit interviews, stay interviews focus on retaining current talent by addressing concerns before they lead to turnover. This guide outlines the steps to effectively conduct stay interviews.

1. Preparation

a. Identify Participants

  • Select a diverse group of employees across various departments and roles.
  • Include both long-term and newer employees to get a comprehensive view.

b. Schedule Interviews

  • Arrange a convenient time for the interview, ensuring it's during a period where the employee can speak freely without interruptions.
  • Allocate sufficient time (30-60 minutes) for an in-depth conversation.

c. Prepare Questions

  • Use a structured stay interview form (as provided) to guide the discussion.
  • Customize questions if needed to address specific departmental or role-related issues.

2. Conducting

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What is this for?

This guide to conducting Stay Interviews provides managers with a framework to understand the reasons employees choose to stay with the organisation.

By identifying the factors that contribute to job satisfaction and engagement, the guide helps in retaining valuable staff, improving workplace morale, and addressing potential issues before they lead to turnover.

This guide outlines best practices for conducting effective stay interviews, including how to prepare, the types of questions to ask, and how to act on the feedback received. It serves as a proactive tool to foster open communication, enhance employee retention, and build a positive work environment.

guide to conducting stay interviews

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