Poor performance policy template

1   Purpose

The purpose of this policy is to provide a clear framework for managing situations where an employee’s performance falls below the expected standards. This policy ensures that poor performance is addressed fairly, consistently, and with a focus on improvement, while giving employees the opportunity to succeed in their role.

2   Scope

This policy applies to all employees of [Organisation Name] and covers instances where performance issues are identified due to lack of skills, knowledge, effort, or failure to meet key job requirements.

3   General Principles

• Employees will be treated fairly and with respect at all stages of the process.

• Performance concerns will be identified early and communicated clearly to the employee.

• Support will be provided to help employees improve their performance, including training, guidance, or reasonable adjustments.

• The policy ensures a consistent approach to managing performance issues across the organisation.

• Employees will have the opportunity to respond to concerns and be accompanied at formal meetings.

• The policy does not apply to performance issues arising from conduct or behavioural concerns, which are handled under the Disciplinary Policy.

3.1   Identifying Poor Performance

Poor performance may include, but is not limited to: