Capability hearing no further action letter template

Document

[Sender name]

[Sender address]

[date]

[Recipient name]

[Recipient address]

Dear [Recipient first name],

Outcome of capability hearing – no further action

I am writing to confirm the outcome of the capability hearing held on [Date], chaired by [Chairperson’s Name and Job Title].

Following a review of the evidence and discussion during the meeting, it has been decided that no formal action will

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Use

This template is used when a capability hearing concludes that no formal action is needed. It confirms the outcome clearly and positively.

It acknowledges improvements or lack of evidence for action, while making clear that performance will continue to be monitored.

The letter supports fairness, clarity, and consistency in capability processes, helping protect both employee and employer interests.

The Capability hearing no further action letter template should be actioned / delivered as soon as reasonably practical.

Timing

Follow these best practice actions to get the most from the Capability hearing no further action letter template, guiding you before, during, and after implementation:

Step	Description	Responsibility	Timing
1	Conduct the capability hearing, providing the employee with the opportunity to present their case and any evidence or mitigating factors.	HR / Line Manager	On the day of the hearing
2	Assess the information provided, including the employee’s performance, the evidence presented, and any mitigating factors. Determine if no further action is needed.	HR / Line Manager	Immediately after hearing or within 1–2 days
3	Prepare the No Further Action Letter, outlining the outcome of the hearing, the reasons for the decision, and any plans for continued support if necessary.	HR	1–2 days after the hearing
4	Send the No Further Action Letter to the employee, confirming the decision, and reiterating any next steps, such as ongoing performance monitoring or support.	HR	Within 3–5 days after the hearing
5	Monitor the employee's performance going forward to ensure there are no further concerns. Offer continued support and check-in regularly.	HR / Line Manager	Ongoing, with follow-ups every 4–6 weeks

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Frequently Asked Questions

Can I use this in my small business?

Yes. The Capability hearing no further action letter template is designed to be flexible and suitable for organisations of all sizes, including small businesses and charities. It follows UK employment law best practice, so even if you don't have an in-house HR team, you can confidently apply it.

Is it compliant with 2026 UK employment law?

Absolutely. As with the Capability hearing no further action letter template, all of our templates are drafted with the latest ACAS guidance and UK employment legislation in mind. We review and update them regularly, so you can be confident they remain compliant.

Can I customise it for my organisation?

Yes, we highlight the areas of the Capability hearing no further action letter template that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.

Do I get instant access to it?

Yes. Once purchased, you'll be able to download the Capability hearing no further action letter template instantly. Templates are provided in editable Word or Excel format so you can customise them easily, and in PDF format for easy sharing.

What if I need more help, not just this template?

If you're looking for broader support, we also offer toolkits and library bundles that include the Capability hearing no further action letter template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.

Why should I use this Capability hearing no further action letter template, and not AI to generate it?

The risk of using a free AI-generated template 'without review' includes your legal exposure, missing context, and no awareness of the wider process, whereas purchasing the Capability hearing no further action letter template from us mitigates that risk.