1.1 At [Company Name], we are committed to delivering a welcoming and structured onboarding experience that sets new employees up for success. This Onboarding Policy outlines the procedures and principles that guide the smooth integration of new hires into their roles, teams, and the wider organisation.

2 Scope

2.1 All new employees of [Company Name], including permanent, fixed-term, and temporary staff.

3 General Principles

3.1 Objectives

To create a positive and consistent first impression of the company.
To ensure new employees are equipped with the tools, knowledge, and support needed to succeed in their roles.
To foster a sense of belonging, connection, and engagement from day one.
To promote alignment with company values, policies, and culture.

3.2 Pre-Onboarding Preparation

HR will issue formal offer letters, contracts, and welcome packs to new employees ahead of their start date.

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This policy helps organisations take a structured and consistent approach to onboarding new employees.

It outlines how to create a welcoming first impression, introduce key policies and systems, and support new starters through their early days and probation period.

Managers benefit from clarity on what good onboarding looks like, and employees benefit from a smooth transition into the business. Adopting this policy reflects a commitment to setting people up for success.

Direction:

Issued to appropriate internal recipients such as employees, workers, contractors etc.

Timing:

Issued during onboarding / after changes / planned refresher

Onboarding policy template

Success Story