Flexible working request acknowledgement letter template
Supporting information
Use this model letter to notify the employee that their flexible working request has been received and that a meeting will be set up to discuss it with them.
Flexible working request acknowledgement letter
[Sender name]
[Sender address]
[date]
[Recipient name]
[Recipient address]
Dear [Recipient first name],
Acknowledgement of Flexible Working Request
I confirm that I received your request to change your work pattern on [date].
I shall
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What is this for?
There is no set procedure for employers to follow when dealing with statutory requests for flexible working, but they must deal with such requests in a reasonable manner.
The employer must notify the employee of its decision within two months of the request, or a longer period if agreed with the employee.
Employment law compliance
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Within 28 days of receiving the employee's request, the employer must arrange a meeting with the employee to discuss their request.
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After the meeting, the employer must consider the request carefully, taking into account the needs of the business and the impact on the employee.
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Within 14 days of the meeting, the employer must inform the employee of their decision in writing. If the employer needs more time to consider the request, they must inform the employee in writing and provide a new decision date, which must be within two months of the original request.
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If the employer approves the request, they must inform the employee of the changes to their working arrangements and the date on which the changes will come into effect.
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If the employer rejects the request, they must provide clear reasons for the decision in writing and explain the appeals process.
Documentation sequence
Flexible working request letter template
Our Flexible Working Request Letter Template simplifies the process, enabling employees to request flexible arrangements with confidence and clarity.
Flexible working request acceptance letter template
Use this model letter to provide an employee with formal acceptance of their flexible working request.
