Sick absence policy template

£19.90

UK-specific • Editable • Instant download • 12 months' updates

The Sick Absence Policy Template provides a clear framework for managing employee sickness absence fairly, consistently and sensitively. It sets out how employees should report sickness, maintain contact during absence, provide evidence, return to work and participate in the employer's absence management process.

Use this template to:

  • Set clear sickness reporting requirements.
  • Explain self-certification and fit note arrangements.
  • Set expectations for contact during absence.
  • Support effective return-to-work arrangements.
  • Manage short and long-term sickness fairly.
  • Provide a consistent framework for absence reviews.
Sick absence policy template
2026 Reviewed

What's included in this template?

This template brings together the key information, sections and considerations you need to create a clear, comprehensive and professional HR document. Preview the document below.

  • Sickness reporting procedure
  • Self-certification and fit notes
  • Keeping in touch during absence
  • Return-to-work arrangements
  • Short and long-term absence management
  • Absence reviews and employee support
Specifications
Access 12 months (includes updates)
Length 3 pages • 959 words
Jurisdiction England, Wales and Scotland
Based on UK employment law, ACAS guidance
Last review 24/08/2026
Next review 24/02/2027
Delivery Instant download
Formats .doc · .txt · email

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Template

Sick absence policy

1   Overview

1.1   [Company Name] recognises that employees may occasionally be unable to attend work because of illness or injury. This policy sets out how sickness absence should be reported and managed, while providing a fair and consistent framework for supporting employees during periods of ill health and helping them return to work.

1.2   The policy aims to balance the needs of employees with the operational requirements of the Company and to ensure sickness absence is managed sensitively, consistently and in accordance with applicable employment law.

2   Scope

2.1   This policy applies to all employees of [Company Name], regardless of length of service, working pattern or role.

2.2   It should be read alongside the Company's other relevant policies and procedures, including any sick pay, disciplinary, capability, flexible working and equality policies.

3   General principles

3.1   Reporting sickness absence

3.1.1   Employees who are unable to attend work because of sickness or injury must notify their line manager or [designated contact] as soon as possible and in accordance with the Company's absence reporting procedure.

3.1.2   Employees should normally make contact personally unless their circumstances prevent them from doing so. They should provide an indication of the nature of the illness, the likely duration of the absence and any information that may help the Company manage the absence appropriately.

3.1.3   Employees must keep their manager informed if their expected return date changes or if there is any significant development affecting their ability to return to work.

3.2   Self-certification and medical evidence

3.2.1   Employees may self-certify their sickness absence for the applicable period. Where a fit note or other appropriate medical evidence is required, this must be provided in accordance with the Company's procedures.

The Company may seek appropriate medical or occupational health advice where this is necessary to understand an employee's ability to

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What is a sick absence policy?

Sick absence policy template preview

A sick absence policy explains how an organisation manages employee sickness absence, from the initial notification through to keeping in touch, providing evidence and returning to work. It gives employees and managers a shared understanding of what is expected when someone is unable to attend work because of illness or injury.

The policy also provides a framework for dealing with recurring or prolonged absence while recognising that employees may need support rather than simply monitoring.

What is it used for?

The policy can be used to establish consistent absence reporting arrangements, explain when medical evidence may be required and set out how the organisation approaches return-to-work discussions and absence reviews.

It also provides a starting point for managing longer-term sickness, including consideration of occupational health advice, reasonable adjustments and alternative working arrangements where appropriate.

Who should use it?

The policy is suitable for employers, HR professionals and managers who need a clear and consistent approach to sickness absence. It can be particularly valuable for SMEs where line managers are responsible for day-to-day absence management but need a defined framework to follow.

How should it be implemented?

The policy should be adapted to reflect the organisation's actual reporting arrangements, sick pay provisions, management structure and existing HR procedures. Employees should be given access to the policy and managers should understand how to apply it consistently.

It should also be reviewed when legislation, ACAS guidance or the organisation's approach to absence changes.

Example

A business has noticed that managers are dealing with sickness absence differently. Some employees are expected to phone their manager, while others send a text or email, and there is no consistent approach to return-to-work discussions.

HR introduces the Sick Absence Policy, setting out how employees should report sickness, what information they need to provide, how contact will be maintained and what happens when they return.

Managers are given guidance on applying the policy and holding appropriate return-to-work discussions. Where an employee has recurring absence, HR can use the policy alongside its absence review and improvement resources to determine the appropriate next steps.

For longer-term absence, the business maintains appropriate contact and considers occupational health advice, reasonable adjustments and a supported return where appropriate.

Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the Sick absence policy should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing (Days from Issue)
1 Review Existing Arrangements: Check current sickness reporting, sick pay, fit note, return-to-work and absence review arrangements against the organisation's requirements. HR / Management Day -21 to Day -14
2 Customise the Policy: Insert the organisation's reporting contacts, timescales, sick pay arrangements and relevant procedures, ensuring the policy reflects how absence will actually be managed. HR Day -14 to Day -7
3 Approve and Communicate: Obtain appropriate approval and provide the policy to employees, explaining the key reporting and contact requirements. HR / Management Day -7 to Day 0
4 Train Managers: Ensure managers understand how to apply the policy, conduct return-to-work discussions, manage absence reviews and recognise when HR support is required. HR / Management Day 0 to Day 7
5 Monitor and Review: Monitor absence patterns and the effectiveness of the policy, reviewing individual cases appropriately and updating the policy when legislation, guidance or working practices change. HR / Management Ongoing
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Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Applying absence trigger points automatically without considering the employee's individual circumstances.
  • Failing to consider reasonable adjustments where an employee may have a disability.
  • Using the same approach for short-term and long-term sickness absence.
  • Failing to maintain appropriate contact with employees during prolonged absence.
  • Allowing managers to apply the absence policy inconsistently.
  • Focusing solely on absence levels without considering the employee's health, support needs and potential return-to-work options.
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HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

A well-designed absence policy needs to balance the employee's right to be unwell and receive appropriate support with the employer's need to manage attendance and maintain its operations. ACAS recommends that absence policies explain how workers report unplanned absence, how contact will be maintained, the support available and how the organisation approaches return to work and absence triggers. :contentReference[oaicite:0]{index=0}

Statutory Sick Pay

Employers need to ensure their sick absence and pay arrangements reflect the statutory sick pay rules applying at the time. The policy should distinguish between statutory entitlement and any contractual or enhanced company sick pay offered by the employer.

The organisation should also ensure that payroll records accurately reflect sickness dates, eligibility and the applicable pay arrangements.

Fit notes and medical evidence

ACAS guidance explains that employees can self-certify sickness for the relevant period and may need a fit note when their absence continues beyond that period. Employers should make clear in their policy how fit notes should be provided and who should receive them. :contentReference[oaicite:1]{index=1}

Where an employee is assessed as potentially fit for work, ACAS recommends considering the healthcare professional's recommendations, which can include a phased return, different duties, flexible working or workplace adjustments. :contentReference[oaicite:2]{index=2}

Disability and reasonable adjustments

The Equality Act 2010 can require employers to make reasonable adjustments for disabled employees. This is particularly important when managing sickness absence because disability-related absence may need to be considered differently from ordinary attendance concerns.

Employers should therefore avoid applying absence trigger points mechanically. The employee's circumstances should be considered, including whether an adjustment to the normal absence management process may be appropriate.

Managing long-term absence

Long-term sickness requires a different approach from routine short-term absence. ACAS recommends that employers support workers while they are off, keep in touch appropriately and plan how they will support their return. :contentReference[oaicite:3]{index=3}

Where appropriate, employers may seek occupational health or medical advice to understand an employee's functional capacity and potential adjustments. Any medical information should be obtained and handled appropriately, with the necessary consent and regard to data protection requirements.

Absence monitoring and trigger points

Absence trigger points can help employers identify when an absence pattern should be reviewed. However, a trigger should normally prompt consideration and discussion rather than automatically result in disciplinary action or dismissal.

ACAS guidance recommends that employers explain how trigger points work within their absence policy and apply them fairly. :contentReference[oaicite:4]{index=4}

Fair and consistent management

Employers should apply their absence procedures consistently while recognising that individual circumstances can require a different approach. This includes considering disability, pregnancy-related absence and other protected circumstances where relevant.

The policy should also be supported by appropriate management training. ACAS specifically recommends supporting and training managers to follow and apply absence policies. :contentReference[oaicite:5]{index=5}

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FAQs

Can a small business use this Sick Absence Policy?

Yes. The template is designed to be flexible and can be adapted for organisations of different sizes. HRDocBox specifically positions its absence policies as suitable for small businesses and organisations without a dedicated HR team. :contentReference[oaicite:6]{index=6}

Does the policy cover fit notes and sickness reporting?

Yes. It provides for sickness notification, self-certification, medical evidence and fit notes. The exact reporting arrangements should be customised to reflect your organisation's process. :contentReference[oaicite:7]{index=7}

Can I use absence trigger points with this policy?

Yes, but trigger points should be used as review points rather than automatic disciplinary thresholds. ACAS recommends that an absence policy explains how trigger points work and that employers consider the circumstances of individual cases. :contentReference[oaicite:8]{index=8}

Why use HRDocBox for a Sick Absence Policy?

HRDocBox combines deep HR knowledge, practical application and years of experience with real workplace absence management. The policy also sits alongside related absence resources, including manager guides, return-to-work resources and absence improvement documents. :contentReference[oaicite:9]{index=9}

Why use HRDocBox rather than asking AI to write a sickness policy?

AI can produce generic policy wording, but sickness absence involves statutory pay, fit notes, disability, reasonable adjustments, medical information and fair absence management. HRDocBox provides a purpose-built HR resource informed by UK employment law, ACAS guidance and practical HR experience rather than simply generating text.

Can I customise the Sick Absence Policy?

Yes. You should customise the reporting arrangements, contacts, timescales and sick pay provisions so that the policy accurately reflects your organisation's actual procedures and contractual arrangements.

How this content is developed and reviewed

The Sick absence policy template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing absence and attendance HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

Executive recommendation

"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

"He is someone I trust; consistent, dependable, and committed to doing things properly."

RB
Ruth Brock Chief Executive Officer The Hygiene Bank
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