Mediation meeting outcome letter template

Mediation meeting outcome letter template

Our Outcome of Mediation Meeting Letter Template streamlines documenting mediation outcomes, preventing disputes, and ensuring clear understanding for both parties.

Use this letter to confirm the outcome of a mediation meeting between two employees who's work relationship has declined. Mediation should aim to create a 'working contract' between the two parties to ensure that good behaviour is maintained, and to allow monitoring for further issues.

£7.90
Specifications
Access 12 months (includes updates)
Length 304 words · 2 pages
Jurisdiction England, Wales and Scotland
Based on UK employment law, ACAS guidance
Last review 01/08/2026
Next review 01/02/2027
Delivery Instant download
Formats .doc · .txt · email

Download .doc

Copy [to paste]

Email
Template

[Sender name]

[Sender address]

[date]

[Recipient name]

[Recipient address]

 

Dear [Recipient first name],

Outcome of mediation

I am writing to confirm the agreement that you made with [name] during your meeting with [chair] on [date].

During the mediation meeting you and [name] made an agreement to maintain a professional working relationship with each other. This letter serves as confirmation for you of that agreement, which has also been confirmed in writing to [name].

During the mediation meeting, the parties discussed the following issues [List of issues discussed]. We are pleased to confirm that the following agreements were reached:

  • [List of agreements reached during the mediation].

We believe that

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What is a mediation meeting outcome letter?

The Outcome of Mediation Meeting Letter Template provides a written record of the mediation outcome, summarising points of discussion, agreements reached, and next steps. It serves as evidence of agreements and helps prevent misunderstandings and future disputes.

The letter brings closure to the mediation process, documenting the resolution and clarifying each party's rights and obligations. Its formal record ensures both parties have a clear understanding of the outcome, facilitating a positive way forward.

The wider HR process

Related HR resources and workflow

Explore the HR resources that may be relevant before and / or after using the Mediation meeting outcome letter, helping you understand the wider process, maintain appropriate documentation and follow a consistent approach.

Previous
Scripts
Mediation meeting script

Our Mediation Meeting Script template guides facilitators through structured conversations, promoting effective communication and resolution during mediations.

This
Mediation meeting outcome letter
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Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the Mediation meeting outcome letter should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing
1 Initiate the mediation process and schedule the meeting HR/Supervisor As issues arise
2 Conduct the mediation meeting with both parties present Mediator Within a few days
3 Facilitate open communication and identify potential solutions Mediator During the meeting
4 Reach an agreement and document the outcomes of the mediation Mediator After the meeting
5 Issue the Outcome of Mediation Meeting Letter to both parties HR Within a week
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Compliance

UK employment law and best practice

  • The ACAS Code of Practice on Disciplinary and Grievance Procedures: This code provides guidance on handling disciplinary and grievance issues in the workplace, including the use of mediation. The code recommends that employers provide a written record of any agreements reached during mediation.

  • The General Data Protection Regulation (GDPR): This legislation regulates the processing of personal data and sets out individuals' rights regarding their data. If any personal data is included in an Outcome of Mediation Meeting Letter Template, employers must comply with GDPR requirements regarding data protection, storage, and sharing.

UK employment law guidance for Mediation meeting outcome letter template

Related Grievance HR templates

Frequently Asked Questions

Can I use this in my small business?

Yes. This template has been designed for organisations of all sizes, including small businesses, charities and growing employers. It follows UK employment law best practice and can be adapted to suit your organisation.

Is it compliant with 2026 UK employment law?

Our templates are developed with UK employment legislation, Acas guidance and HR best practice in mind and are reviewed and updated as relevant requirements change. However, every employment situation is different, so the template should be adapted to the circumstances and checked against the employee's contract and your organisation's procedures before use.

Can I customise it for my organisation?

Yes, we highlight the areas of the document that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.

Do I get instant access to it?

Yes. Once purchased, you'll be able to download it instantly. Templates are provided in editable format (such as .doc or .xls) so you can customise them easily, and in PDF format for easy sharing.

What if I need more help, not just this template?

If you're looking for broader support, we also offer toolkits and library bundles that include the Mediation meeting outcome letter template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.

Why should I use this Mediation meeting outcome letter template, and not AI to generate it?

AI can produce a document quickly, but effective HR documentation needs to be more than well-written words. It needs to reflect relevant UK employment law, HR best practice, practical considerations and the circumstances in which it will be used. These resources have been professionally developed around that wider HR context, drawing on extensive practical experience, rather than simply generating a generic document from a prompt.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing grievance processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

Executive recommendation

"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

"He is someone I trust; consistent, dependable, and committed to doing things properly."

RB
Ruth Brock Chief Executive Officer The Hygiene Bank
The Mediation meeting outcome letter template is also included in these bundles:

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