Mediation meeting outcome letter template
Our Outcome of Mediation Meeting Letter Template streamlines documenting mediation outcomes, preventing disputes, and ensuring clear understanding for both parties.
Use this letter to confirm the outcome of a mediation meeting between two employees who's work relationship has declined. Mediation should aim to create a 'working contract' between the two parties to ensure that good behaviour is maintained, and to allow monitoring for further issues.
- 2 pages / 304 words.
- Last updated 16/09/2025.
- Designed for United Kingdom use.
- Suitable for use in other territories; check local laws first.
- Instantly download as Word / PDF / plain text, or send by email.
- Includes 12 months’ access, with all updates to this page provided free of charge and notified to you.
Mediation meeting outcome letter
[Sender name]
[Sender address]
[date]
[Recipient name]
[Recipient address]
Dear [Recipient first name],
Outcome of mediation
I am writing to confirm the agreement that you made with [name] during your meeting with [chair] on [date].
During the mediation meeting you and [name] made an agreement to maintain a professional working relationship with each other. This letter serves as confirmation for you of that agreement, which has also been confirmed in writing to [name].
During the mediation meeting, the parties discussed the following issues [List of issues discussed]. We are pleased to confirm that the following agreements were reached:
- [List of agreements reached during the mediation].
We believe that
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The Outcome of Mediation Meeting Letter Template provides a written record of the mediation outcome, summarising points of discussion, agreements reached, and next steps. It serves as evidence of agreements and helps prevent misunderstandings and future disputes.
The letter brings closure to the mediation process, documenting the resolution and clarifying each party's rights and obligations. Its formal record ensures both parties have a clear understanding of the outcome, facilitating a positive way forward.
It is usually delivered to the Employee by the Employer / HR.
It should be actioned as soon as reasonably practical after the mediation meeting has been held, to ensure that expectations and / or agreements are reinforced quickly.
Compliance
Compliance
This Mediation meeting outcome letter template incorporates relevant UK laws and HR standards, including those listed below:
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The ACAS Code of Practice on Disciplinary and Grievance Procedures: This code provides guidance on handling disciplinary and grievance issues in the workplace, including the use of mediation. The code recommends that employers provide a written record of any agreements reached during mediation.
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The General Data Protection Regulation (GDPR): This legislation regulates the processing of personal data and sets out individuals' rights regarding their data. If any personal data is included in an Outcome of Mediation Meeting Letter Template, employers must comply with GDPR requirements regarding data protection, storage, and sharing.
Flowchart
Flowchart
Check which resources should be implemeted before and/or after the Mediation meeting outcome letter template, to understand the workflow.
Mediation meeting script
Our Mediation Meeting Script template guides facilitators through structured conversations, promoting effective communication and resolution during mediations.
Timings
Timings
Follow these best practice actions to get the most from the Mediation meeting outcome letter template, guiding you before, during, and after implementation:
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| Step | Description | Responsibility | Timing |
| 1 | Initiate the mediation process and schedule the meeting | HR/Supervisor | As issues arise |
| 2 | Conduct the mediation meeting with both parties present | Mediator | Within a few days |
| 3 | Facilitate open communication and identify potential solutions | Mediator | During the meeting |
| 4 | Reach an agreement and document the outcomes of the mediation | Mediator | After the meeting |
| 5 | Issue the Outcome of Mediation Meeting Letter to both parties | HR | Within a week |
Frequently Asked Questions
Frequently Asked Questions
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Can I use this template in my small business?
Yes. The Mediation meeting outcome letter template is designed to be flexible and suitable for organisations of all sizes, including small businesses and charities. It follows UK employment law best practice, so even if you don't have an in-house HR team, you can confidently apply it.
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Is this template compliant with 2025 UK employment law?
Absolutely. All of our templates are drafted with the latest ACAS guidance and UK employment legislation in mind. We review and update them regularly, so you can be confident they remain compliant.
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Can I customise it for my organisation?
Yes, we highlight the areas that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.
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Do I get instant access?
Yes. Once purchased, you'll be able to download it instantly. Templates are provided in editable Word or Excel format so you can customise them easily, and in PDF format for easy sharing.
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What if I need more help, not just this template?
If you're looking for broader support, we also offer toolkits and library bundles that include this template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.
