Managers guide to performance improvement plans (PIP)
If you have employee performance concerns, this model guide will help you to agree improvement plans for them to achieve and maintain the standards expected.
4 pages / 1,353 words
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Managers guide to performance improvement plans (PIP)
The purpose of the Performance Improvement process is to establish or clarify any cause(s) of an employee's underperformance and to agree a plan to try to improve it.
Setting the scene
Where you have concerns about performance a meeting should be organised. The meeting should be against a backdrop where the manager has already been giving regular feedback to the jobholder about their performance, including regarding aspects of the jobholder's performance which are not satisfactory.
The meeting should take place in private, in an environment that is comfortable, non-threatening and away from interruptions or distractions. A representative from HR should be in attendance to take notes.
The manager should confirm that the jobholder has been offered to have a colleague or trade union rep with them in the meeting, and ask the jobholder to clarify
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Managers should ensure consistent and fair treatment for all and to assist any employee who is considered to be experiencing difficulties in performing satisfactorily the duties required of the post to which they were appointed.
Unfortunately occasionally an employee's performance does not always meet standards expected.
This guidance provides managers with a framework to improve an employees performance in the workplace, and includes the following steps:
- Setting the scene
- Jobholders view
- Managers view
- Resolution
- Summary of agreement
- Monitoring
Global (check local legislation)
Workflow window
Check what resources come before or after this step to understand the workflow.
Concern about performance letter
Use this model letter to notify an employee that you have a concern over their performance, that may warrant disciplinary action should it happen again.
First performance improvement plan (PIP) meeting notification letter
Use this template to arrange the first formal performance improvement plan meeting after previous informal discussions have not produced any progress.
