Your browser does not support JavaScript
Document search
Client account
Hello, sign in
Shopping basket

Lone working policy

Reviewed 17 March 2021

A lone working policy is a practical guide that employees can apply to their roles.

Although not a legal requirement, an effective policy can help to promote a strong safety culture among employees, keeping them safe and reducing the risk of legal issues.

Your lone working policy should be a document that is accessible and easy to understand. Lone workers and their managers should be familiar with the document and its location. Issue a copy to new employees who will work alone and to any contractors or temporary workers you use.

Lone working

1. Scope

All workers of [Company].

This policy applies to all situations involving Lone Workers arising in connection with their duties and work activities.

2. Background

Under the Health and Safety at Work Act 1974, every employer and employee has rights and responsibilities, to ensure the provision of a safe working environment supported by safe systems of working.

[Company] is committed to providing a safe working environment as far as reasonably practical that meets the needs of its staff and volunteers. Consideration shall therefore be given to the health and safety implications in respect of lone working.

This document explains how [Company] will protect their staff as far as is reasonably practicable from the risks of lone working. While [Company] will endeavour to reduce any instances of Lone Working where practicable, working alone is not in itself against the law and it will often be safe to do so. The law requires employers to consider carefully, and then deal with any health and safety risks for people working alone.

3. Principles

3.1 Definition of Lone Working

Individuals are alone at work when they are on their own, they cannot be seen or heard by another worker, cannot expect a visit from another worker for some time and/or where assistance is not readily available when needed. Therefore, lone workers are those who work by themselves without close or direct supervision. This includes establishments where:

  • Only one person works on the premises
  • One person works separately from others
  • One person works outside normal hours

3.2 Responsibilities

3.2.1 Line Managers

  • Ensure that workers comply with this policy
  • Ensure their workers work in a safe environment
  • Ensure that workers do not suffer from undue stress as a consequence of lone working
  • Limit lone working as much as practicable so that it is not a routine occurrence
  • If lone working is unavoidable, efforts should be made to eliminate or reduce hazards starting with a process of reassessment of the task.
  • Coordinate the risk assessment in consultation with the Compliance Department, and work with staff to achieve good solutions
  • Regularly re-assess risks, reporting the time and dates of monitoring and any changes to the Compliance Department


This is a word-limited preview. The full template will be displayed here in full once you purchase it individually, or when you purchase the policy template pack.

Policy template pack

Policy template pack

Unlimited downloads of this Lone working policy, all other Wellbeing templates, AND everything else in the Policy template pack for 12 months.

Employee Communication documents

Communicating with your employees is central to managing your workforce.

Terminating Employment policies

Model policies to help you create and maintain legally compliant rules for your organisation on terminations.

Wellbeing policies

Model policies to help you create and maintain legally compliant rules for your organisation on wellbeing.

Contract of employment documents

Contracts (or Terms and Conditions of Employment) serve as the legal basis for employment.