Guide to handling a flexible working request

Introduction

Managing flexible working applications is crucial for fostering a supportive and productive work environment.

This guide outlines the process for handling flexible working applications in accordance with UK employment legislation and best practice processes. It includes sections on managing both temporary and permanent changes.

1. Understanding Flexible Working Applications

Flexible working can include changes to working hours, patterns, or locations.

Employees in the UK have the legal right to request flexible working from day one of employment, provided they have not made more than one flexible working request in the last 12 months. In Northern Ireland, employees must have 26 weeks of continuous service before making a request and can only make one request per year.

2. The Application Process

Step 1: Submission of Request

• Employees must submit a formal written request.

• The request should include the desired change and the proposed start date.

Step 2: Acknowledgment

• Acknowledge receipt of the request in writing within 7 days.

• Outline the process and timeline for consideration.

Step 3: Meeting

• Arrange a meeting with the employee to discuss the request within 14 days of receiving it.

• Allow the employee to be accompanied by a colleague or union representative if they wish.

Step 4: Consideration

• Assess the request based on business needs, potential benefits, and potential challenges.

• Consider the impact on workload, team dynamics, and overall operational effectiveness.

Step 5: