Flexible working compromise letter template
Our flexible working compromise arrangement letter template simplifies finding mutually beneficial solutions while considering both employee and company needs.
- 2 pages / 258 words.
- Last updated 06/04/2024.
- Designed for United Kingdom use.
- Suitable for use in other territories; check local laws first.
- Instantly download as Word / PDF / plain text, or send by email.
- Includes 12 months’ access, with all updates to this page provided free of charge and notified to you.
Flexible working compromise letter
[Sender name]
[Sender address]
[date]
[Recipient name]
[Recipient address]
Dear [Recipient first name],
I refer to our meeting held on [date] in which we discussed your request for a change to your pattern of working. As explained to you at the meeting, the working pattern you requested would have [been impractical for the organisation to accommodate/created unacceptable difficulties for [the organisation/your colleagues]].
However, we discussed possible alternative patterns of working for you and reached agreement on a compromise. I am therefore pleased to confirm that, as from [date], the
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An employer may issue a flexible working compromise arrangement letter when unable to fully accommodate an employee's flexible working request, proposing a mutually beneficial solution that balances both parties' needs and maintains a positive working relationship.
The letter aims to find a compromise that meets the employee's personal needs while considering the company's operational requirements.
It is usually delivered to the Employee by the Employer / HR.
It should be actioned as soon as possible after a decision is made.
Compliance
Compliance
This Flexible working compromise letter template incorporates relevant UK laws and HR standards, including those listed below:
The typical timelines for handling flexible working requests in the UK are as follows:
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Employee Submits Request: The employee submits a written request for flexible working arrangements, specifying the changes they are seeking and the reasons for the request. The employer should acknowledge receipt of the request promptly, usually within one or two working days.
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Initial Consideration: The employer reviews the request and arranges a meeting with the employee to discuss the proposal and any potential alternative arrangements. This meeting should take place within 28 days of receiving the request.
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Decision and Notification: Following the meeting, the employer must inform the employee of their decision in writing. This notification should be sent within 14 days of the meeting. If the employer agrees to the request, they may implement the flexible working arrangements as agreed.
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Appeal Process (optional): If the employer refuses the flexible working request, the employee may have the right to appeal the decision. The employer should provide a process for the employee to appeal, and the appeal meeting should take place within 14 days of receiving the appeal.
It's important for employers to follow this timescale to ensure that they are complying with the law and treating their employees fairly. Failing to follow the correct procedure or timescale could result in a complaint to an employment tribunal.
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The Employment Rights Act 1996 allows employees to request flexible working arrangements.
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The Equality Act 2010 prohibits discrimination against employees based on their flexible working requests.
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The Flexible Working Regulations 2014 and The Flexible Working Regulations (Northern Ireland) 2015 provide guidelines for employers to consider and discuss flexible working requests in a reasonable manner.
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The Code of Practice on Flexible Working Practices offers guidance for employers and employees on flexible working arrangements.
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The ACAS guidance on Handling Flexible Working Requests helps employers understand the process of handling such requests effectively.
Flowchart
Flowchart
Check which resources should be implemeted before and/or after the Flexible working compromise letter template, to understand the workflow.
Flexible working application meeting script
Our flexible working application meeting script template guides productive discussions, ensuring clear communication and mutual understanding of flexible work arrangements.
Timings
Timings
Follow these best practice actions to get the most from the Flexible working compromise letter template, guiding you before, during, and after implementation:
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| Step | Description | Responsibility | Timing |
| 1 | Employee submits flexible working request | Employee | N/A |
| 2 | Employer evaluates the request and unable to accept fully, but would like to suggest a compromise | HR Manager | Within 2 months (extended by agreement) |
| 3 | Arrange a meeting with the employee to discuss the proposal. Send invitation letter. | HR Manager | As above |
| 4 | Hold meeting and discuss potential compromise arrangements | HR Manager | 3 working days from letter being issued |
| 5 | If agreement is reached, issue the flexible working compromise arrangement letter | HR Manager | Within a day of meeting being held |
Frequently Asked Questions
Frequently Asked Questions
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Can I use this template in my small business?
Yes. The Flexible working compromise letter template is designed to be flexible and suitable for organisations of all sizes, including small businesses and charities. It follows UK employment law best practice, so even if you don't have an in-house HR team, you can confidently apply it.
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Is this template compliant with 2025 UK employment law?
Absolutely. All of our templates are drafted with the latest ACAS guidance and UK employment legislation in mind. We review and update them regularly, so you can be confident they remain compliant.
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Can I customise it for my organisation?
Yes, we highlight the areas that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.
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Do I get instant access?
Yes. Once purchased, you'll be able to download it instantly. Templates are provided in editable Word or Excel format so you can customise them easily, and in PDF format for easy sharing.
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What if I need more help, not just this template?
If you're looking for broader support, we also offer toolkits and library bundles that include this template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.
