Grievance investigation confirmation letter template
Our Grievance Investigation Confirmation Letter ensures a transparent process, confirming receipt and initiation of grievance investigation promptly.
- 1 page / 189 words.
- Last updated 02/08/2023.
- Designed for United Kingdom use.
- Suitable for use in other territories; check local laws first.
- Instantly download as Word / PDF / plain text, or send by email.
- Includes 12 months’ access, with all updates to this page provided free of charge and notified to you.
Grievance investigation confirmation letter
[Sender name]
[Sender address]
[date]
[Recipient name]
[Recipient address]
Dear [Recipient first name],
This letter is confirmation that on [date], the organisation received your [form/letter/email] dated [date] registering a formal grievance concerning [state concerns].
Following the completion of an investigation, we will organise a formal grievance meeting with you in line with the company's grievance policy.
In the meantime, [name of individual/line manager] has been authorised to investigate your allegation(s).
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The Grievance Investigation Confirmation Letter template serves to acknowledge the grievance, confirm the investigation's start, and provide relevant details, ensuring transparency and professionalism throughout the process. It reassures the employee that their concerns are taken seriously and sets expectations for a fair and systematic investigation, fostering a sense of trust and commitment to resolving the issue promptly.
It is usually delivered to the Employee by the Employer / HR.
Compliance
Compliance
This Grievance investigation confirmation letter template incorporates relevant UK laws and HR standards, including those listed below:
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Employment Rights Act 1996: Provides statutory rights and procedures for employees to raise grievances.
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Equality Act 2010: Ensures fair treatment and prohibits discrimination in grievance investigations.
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ACAS Code of Practice on Disciplinary and Grievance Procedures: Offers guidance on handling grievances fairly and consistently.
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Trade Union and Labour Relations (Consolidation) Act 1992: Covers collective grievances and trade union representation.
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Data Protection Act 2018: Ensures compliance with data protection principles when handling grievance-related information.
Flowchart
Flowchart
Check which resources should be implemeted before and/or after the Grievance investigation confirmation letter template, to understand the workflow.
Grievance letter
If an employee wishes to raise a grievance about a workplace issue, they can submit this model letter template to you.
Investigation plan
Our Investigation Plan Template provides a clear structure for conducting fair, thorough, and compliant workplace investigations, ensuring consistency and efficiency.
Timings
Timings
Follow these best practice actions to get the most from the Grievance investigation confirmation letter template, guiding you before, during, and after implementation:
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| Step | Description | Responsibility | Timing |
| 1 | Receive Grievance: Acknowledge receipt of the employee's grievance and assess its nature to determine if an investigation is necessary. | HR / Management Team | N/A |
| 2 | Evaluate Grievance: Review the grievance details and identify the appropriate individual to conduct the investigation. | HR / Management Team | Day 1 |
| 3 | Appoint Investigator: Appoint an impartial investigator to conduct the grievance investigation. | HR / Management Team | Day 3 |
| 4 | Initiate Investigation: Issue an official communication, confirming the initiation of the grievance investigation. | HR / Management Team | Day 5 |
| 5 | Prepare Confirmation Letter: Create a comprehensive Grievance Investigation Initiation Confirmation Letter, outlining the investigation details. | HR / Investigator | Day 7 |
Frequently Asked Questions
Frequently Asked Questions
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Can I use this template in my small business?
Yes. The Grievance investigation confirmation letter template is designed to be flexible and suitable for organisations of all sizes, including small businesses and charities. It follows UK employment law best practice, so even if you don't have an in-house HR team, you can confidently apply it.
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Is this template compliant with 2025 UK employment law?
Absolutely. All of our templates are drafted with the latest ACAS guidance and UK employment legislation in mind. We review and update them regularly, so you can be confident they remain compliant.
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Can I customise it for my organisation?
Yes, we highlight the areas that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.
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Do I get instant access?
Yes. Once purchased, you'll be able to download it instantly. Templates are provided in editable Word or Excel format so you can customise them easily, and in PDF format for easy sharing.
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What if I need more help, not just this template?
If you're looking for broader support, we also offer toolkits and library bundles that include this template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.
