Grievance investigation confirmation letter template

£ 9

Our Grievance Investigation Confirmation Letter ensures a transparent process, confirming receipt and initiation of grievance investigation promptly.

5 minute read • 1 February 2025
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Grievance investigation confirmation letter

[Sender name]

[Sender address]

 

[date]

[Recipient name]

[Recipient address]

 

Dear [Recipient first name],

This letter is confirmation that on [date], the organisation received your [form/letter/email] dated [date] registering a formal grievance concerning [state concerns].

Following the completion of an investigation, we will organise a formal grievance meeting with you in line with the company's grievance policy.

In the meantime, [name of individual/line manager] has been authorised to investigate your allegation(s).

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What is this for?

The Grievance Investigation Confirmation Letter template serves to acknowledge the grievance, confirm the investigation's start, and provide relevant details, ensuring transparency and professionalism throughout the process. It reassures the employee that their concerns are taken seriously and sets expectations for a fair and systematic investigation, fostering a sense of trust and commitment to resolving the issue promptly.

Extended guidance

grievance investigation confirmation letter template
  • Employment Rights Act 1996: Provides statutory rights and procedures for employees to raise grievances.

  • Equality Act 2010: Ensures fair treatment and prohibits discrimination in grievance investigations.

  • ACAS Code of Practice on Disciplinary and Grievance Procedures: Offers guidance on handling grievances fairly and consistently.

  • Trade Union and Labour Relations (Consolidation) Act 1992: Covers collective grievances and trade union representation.

  • Data Protection Act 2018: Ensures compliance with data protection principles when handling grievance-related information.

Documentation sequence

Previous
Letters
Grievance letter template

If an employee wishes to raise a grievance about a workplace issue, they can submit this model letter template to you.

This
Grievance investigation confirmation letter template
Next
Plans
Investigation plan template

Our Investigation Plan Template provides a clear structure for conducting fair, thorough, and compliant workplace investigations, ensuring consistency and efficiency.

Decision-making milestones

Step Description Responsibility Timing
1 Receive Grievance: Acknowledge receipt of the employee's grievance and assess its nature to determine if an investigation is necessary. HR / Management Team N/A
2 Evaluate Grievance: Review the grievance details and identify the appropriate individual to conduct the investigation. HR / Management Team Day 1
3 Appoint Investigator: Appoint an impartial investigator to conduct the grievance investigation. HR / Management Team Day 3
4 Initiate Investigation: Issue an official communication, confirming the initiation of the grievance investigation. HR / Management Team Day 5
5 Prepare Confirmation Letter: Create a comprehensive Grievance Investigation Initiation Confirmation Letter, outlining the investigation details. HR / Investigator Day 7

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