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Exit interview questions form template

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£ 15
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Our Exit Interview Questions Form ensures a thorough and structured approach to gathering valuable feedback from departing employees.

If an employee is leaving, use this model form template in an exit interview to ask questions about their experience, and their reasons for leaving the organisation.

We also have budget-friendly bundles featuring this template:

What is an Exit interview questions form?

The Exit Interview Questions Form Template ensures meaningful and productive conversations to understand reasons for leaving and improve the employer-employee relationship.

It covers essential categories and is best conducted a week before the employee's departure.

What are the best practice implementation milestones / timescales?

Step Description Responsibility Timing
1 Notify the departing employee about the exit interview. HR/Manager Before last day
2 Schedule the exit interview meeting. HR/Manager Before last day
3 Conduct the exit interview using the Questions Form. HR/Manager No later than 10 days before employment ends
4 Gather and record the employee's feedback and responses. HR/Manager During interview
5 Analyze the feedback to identify areas for improvement. HR/Management After interview
Exit interview questions form template
exit interview questions form template

What legal and best practice aspects should employers be aware of?

  • Data protection: Employers must comply with the requirements of the General Data Protection Regulation (GDPR) when collecting and processing personal data from employees. This means that employers must obtain consent from employees before collecting their personal data, and must ensure that the data is stored securely and used only for the purposes for which it was collected.

  • Discrimination: Employers must ensure that exit interview questions do not discriminate against employees on the basis of any protected characteristics, such as age, gender, race, religion, or sexual orientation.

  • Confidentiality: Employers must ensure that the information collected during the exit interview is treated confidentially and is only shared on a need-to-know basis. This means that only those individuals who need to see the information should have access to it.

  • Exit interview process: Employers must ensure that the exit interview process is fair and consistent for all employees, and that employees are not treated unfairly or discriminated against on the basis of their employment status or any other factors.

There is no legal requirement to conduct an exit interview, but they can provide you with some useful information about underlying issues within your organisation.

Exit interview questions


Employee's details

Name:  
Job title:  
Department:  
Manager:  
Start date:  
End date:  
Exit interviewer:  

Job description and duties

1. What did you like most about your job and why?

2. What did you like least about your job and why?

3. Do you feel that the job description given to you when you took the job on accurately describes the role?

4. Were your duties clearly described to you when you took on the role?

5. Have your duties changed since you took on the role? If so, how?

6. Does the current job description accurately describe the job?

7. Do you have any suggestions as to how the job could be improved?

If so, have you raised them in the past with [your manager]?

8. Did you feel valued in your role?

9. Did you feel that you had an acceptable workload or were you under- or overworked?

10. How would you describe the prospects for advancement/promotion?

Working conditions

11. How would you describe the physical working conditions in your department?

12. Do you have any suggestions as to how the department working conditions could be improved?

If so, have you raised them in the past with [your manager]? Relationships with manager and colleagues

13. How would you describe morale in your department?

14. How would you describe your working relationship with your colleagues?

15. How would you describe your working relationship with your manager?

16. Did your manager: Always Often Seldom Never
Explain tasks properly?        
Give adequate instructions?        
Listen to suggestions?        
Give adequate help/advice where required?        
Show fair/unbiased treatment?        
Provide constructive feedback on your performance?        
Give praise where due?        
Keep you informed about your progress?        
Know and follow company procedures?        

Company pay and benefits

17. How would you rate the following pay and benefits provided by the Company? Very good Good Average Poor Very poor
Remuneration          
Pension          
Long service award          
Bonus scheme          
Company car / car allowance          
Employee share scheme          
Occupational health scheme          
Sick pay          
Health insurance          
Life insurance          
Season ticket loan scheme          

Company communication

18. How did you feel about the level of communication within your team/department?

19. How did you feel about the level of inter-department communication?

20. Do you feel that you were kept well informed about what was happening in the Company as a whole?

21. Do you have any suggestions as to how communication at the different levels could be improved?

If so, have you raised them in the past with [your manager]?

Training and development

22. Do you feel that you were given an effective induction into the Company?

23. Do you feel that you received adequate training/coaching to perform your role?

24. What is your opinion of the career development opportunities within the Company?

25. Do you feel that the right training was available to you to develop your career within the Company?

Work-life balance

26. How do you feel about your work-life balance while working for the Company?

27. While working at the Company did you make any request for more flexible working hours?

If so, what was your request and was it accepted? 28. Do you have any suggestions as to how work-life balance within the Company could be improved?

29. How would you rate the following benefits provided by the Company? Very good Good Average Poor Very poor Maternity pay and leave Paternity pay and leave Adoption pay and leave Childcare Career break scheme Other company facilities/services

30. Have would you rate the following aspects of working at the Company? Very good Good Average Poor Very poor Work equipment IT services HR services Parking facilities Canteen facilities Sport/social facilities First aid Security Company reputation

31. Do you think that the Company has a good reputation as an employer?

32. Would you recommend the Company as an employer to others?

33. Do you think that the Company is perceived as being run on ethical lines?

Reason for leaving

34. Why are you leaving the Company?

35. If you are moving to another job, for which company will you be working?

36. What will your new job involve?

37. In what ways do you consider that the new company and/or job will be better for you?

38. Please use this space for any further comments on your decision to leave the company.

References: Data Protection

Please indicate below whether or not you wish [name of company] to provide a reference about your employment with us where a reference request is received from a prospective employer.

[In accordance with [name of company]'s policy on giving references, any such reference may include: [insert details as appropriate e.g. dates of employment, job title, key job duties and level of responsibility].]

Yes/No

Version: [1.0]

Issue date: [date]

Direction

The Exit interview questions form template is issued by an employer
Employer
Issue path
The Exit interview questions form template is issued to an employee
Employee

Timing

No later than 1 week before the employee leaves the organisation.

Sequence

Previous step
Letters
Exit interview meeting invitation letter template

Our Exit Interview Meeting Invitation Letter template streamlines the process, ensuring a smooth and professional communication with departing employees.

This step
Exit interview questions form template
Why buy our Exit interview questions form template?
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  • You ensure compliance with applicable ACAS Codes of Conduct and other legal requirements.
  • You get a process flowchart to help you adhere to best practice.
  • You are notified by email whenever this template or its supporting resources are updated.
  • You enjoy 12 months of unlimited access with no hidden fees or extra costs.
  • You unlock a 25% discount on all future purchases or renewals of our libraries, toolkits, and templates.

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