Appeal hearing script template
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Our Appeal Hearing Script template guides fair and consistent appeal discussions, ensuring a structured process for addressing concerns and reaching resolutions.
Additional implementation support:
Why this script is necessary
An appeal hearing script is a written document that outlines the dialogue and procedures that will be followed during an appeal hearing. An appeal hearing is a formal process where an individual requests a review of a decision that has been made by an organisation. The appeal hearing script is used to ensure that the hearing is conducted in a fair and consistent manner.
The script typically includes information about the purpose of the hearing, the rules and procedures that will be followed during the hearing, and the roles of the different parties involved in the hearing. The script may also include information about the evidence that will be presented, the criteria that will be used to make a decision, and the timeline for the hearing process.
During the hearing, the script will be used as a guide for the parties involved in the hearing, including the applicant (the individual requesting the appeal), the respondent (the organisation who made the original decision), and any witnesses or other participants in the hearing. The script helps to ensure that the hearing is conducted in a fair and consistent manner, and that all parties have an opportunity to present their case and respond to any questions or concerns that arise during the hearing.
Practical example
Scenario: Appeal Hearing for Disciplinary Action at ABC Limited
ABC Limited, a leading retail company in the UK, is holding an appeal hearing in response to an employee's appeal against a disciplinary decision. The employee, Sarah, who works as a sales associate, was issued with a written warning for repeated lateness to work.
Background
Sarah has been employed at ABC Limited for two years and has previously received positive performance evaluations. However, over the past few months, Sarah's punctuality has become an issue, with multiple instances of arriving late to her shifts.
Initial Disciplinary Action
Following a series of verbal warnings and discussions about her lateness, Sarah was issued with a written warning as per ABC Limited's disciplinary procedure. The written warning outlined the concerns about Sarah's punctuality and the potential impact on the team and business operations.
Sarah's Appeal
Sarah has appealed against the written warning, arguing that her lateness was due to unforeseen personal circumstances, including difficulties with public transport and family responsibilities. She believes that the disciplinary action taken against her was unfair and disproportionate to the situation.
The Appeal Hearing
HR Manager Emma, along with two senior managers from different departments, forms the panel for the appeal hearing. The panel convenes in a meeting room at ABC Limited's head office, with Sarah and her representative present.
Adjournment for Deliberation
The panel adjourns the hearing to deliberate on Sarah's appeal. They review the evidence presented, consider the circumstances surrounding the lateness incidents, and assess whether the disciplinary action taken was appropriate and proportionate.
Communication of Decision
Following deliberation, Emma reconvenes the hearing to finalise the panel's decision. The panel decised to uphold the written warning but agree to provide additional support and guidance to help her improve her punctuality moving forward.
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Specifications
5 mins
272 words, 2 pages A4
1 July 2024
Appeal hearing Script
[Opening]
Good morning/afternoon, [Employee Name]. Thank you for joining us for this appeal hearing. I am joined by [Name of HR Representative or Manager], who is here to assist and answer any questions you may have.
[Background and Overview of the Situation]
The purpose of this hearing is to consider your appeal against the decision [describe the decision, such as a disciplinary action, termination of employment, or other relevant decision].
[Details of the Original Decision and Appeal]
As you may be aware, [describe the original decision and the reasons for it]. You have appealed against this decision on the grounds of [describe the grounds for the appeal]. We will now consider your appeal and listen to any new information or evidence that you wish to present.
[Presentation of Evidence and Arguments]
You will have the opportunity to present your case and provide any new evidence or arguments that you believe support your appeal. We will also consider any relevant information or evidence that we have not previously considered.
[Questioning and Clarification]
We may ask you questions to clarify any issues or seek further information. We may also ask questions of any witnesses or other parties who have relevant information.
[Deliberation and Decision]
Following the hearing, we will take time to deliberate and consider all the evidence and arguments presented. We will then make a decision on your appeal and communicate this to you as soon as possible.
[Closing]
Thank you for attending this appeal hearing. We appreciate your participation and will keep you informed of the outcome of your appeal. If you have any questions, please do not hesitate to contact us.
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