Managers guide to grievance management obligations and timeline
This guide provides employers with a clear roadmap for handling employee grievances, promoting fairness, compliance, and a positive work environment.
Managers guide to grievance management obligations and timeline
| Stage | Task | Timeframe |
| 1 | Receipt of Grievance | Within 5 working days |
| 2 | Initial Assessment and Investigation | Within 10 working days |
| 3 | Informal Resolution or Mediation (if applicable) | Within 15 working days |
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What is this for?
The purpose of this guide is to provide employers with a structured framework for effectively managing employee grievances. It outlines the stages, tasks, and timeframes involved in addressing and resolving grievances in a fair and timely manner.
By following this guide, employers can ensure compliance with employment laws, promote transparency, and foster a positive work environment through the proper handling of employee concerns.
