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This guide provides employers with a clear roadmap for handling employee grievances, promoting fairness, compliance, and a positive work environment.
| Stage | Task | Timeframe |
| 1 | Receipt of Grievance | Within 5 working days |
| 2 | Initial Assessment and Investigation | Within 10 working days |
| 3 | Informal Resolution or Mediation (if applicable) | Within 15 working days |
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For more value, this is also found in our Full library and Grievance templates toolkit
The purpose of this guide is to provide employers with a structured framework for effectively managing employee grievances. It outlines the stages, tasks, and timeframes involved in addressing and resolving grievances in a fair and timely manner.
By following this guide, employers can ensure compliance with employment laws, promote transparency, and foster a positive work environment through the proper handling of employee concerns.
Yes. This template has been designed for organisations of all sizes, including small businesses, charities and growing employers. It follows UK employment law best practice and can be adapted to suit your organisation.
Our templates are developed with UK employment legislation, Acas guidance and HR best practice in mind and are reviewed and updated as relevant requirements change. However, every employment situation is different, so the template should be adapted to the circumstances and checked against the employee's contract and your organisation's procedures before use.
Yes, we highlight the areas of the document that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.
Yes. Once purchased, you'll be able to download it instantly. Templates are provided in editable format (such as .doc or .xls) so you can customise them easily, and in PDF format for easy sharing.
If you're looking for broader support, we also offer toolkits and library bundles that include the Managers guide to grievance management obligations and timeline, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.
AI can produce a document quickly, but effective HR documentation needs to be more than well-written words. It needs to reflect relevant UK employment law, HR best practice, practical considerations and the circumstances in which it will be used. These resources have been professionally developed around that wider HR context, drawing on extensive practical experience, rather than simply generating a generic document from a prompt.
Darryl Horn, Chartered HR Director
Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.
He has extensive practical experience of managing grievance processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.
"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."
"He is someone I trust; consistent, dependable, and committed to doing things properly."
Grievance toolkit
23 templates
£34.90
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