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Conduct policy library

Electronic and telephone communications policy

A model electronic and telephone communications policy which is in line with best practice, contains clear and effective wording, and is easy to edit.

Electronic and telephone communications

COMPUTER MISUSE

Some employees have access to computers at work for use in connection with the Companys business. Employees who are discovered unreasonably using the Companys computers for personal and private purposes will be dealt with under the Companys disciplinary procedure.

Vandalism of, or otherwise intentionally interfering with, the Companys computers/ network constitutes a gross misconduct offence and could render the employee liable to summary dismissal under the Companys disciplinary procedure.

E-MAIL AND THE INTERNET

Some employees also have access to e-mail and the Internet for exclusive use in connection with the Companys business and as part of the normal execution of their job duties. The purpose of these rules is to protect the Companys legal interests. Unregulated access increases the risk of employees inadvertently forming contracts through e-mail and the opportunity for wrongful disclosure of confidential information. In addition, carelessly worded e-mail can expose the Company to an action for libel. As such, e-mail to clients and customers must follow the Companys designated house style, which will be supplied to authorised users. Failure to follow house style is a disciplinary matter and will be dealt with under the Companys disciplinary procedure. E-mail should not be used for unsolicited correspondence or marketing campaigns and employees may not commit the Company financially by e-mail unless they have been granted a specific level of delegated authority to do so.

Employees who are authorised users are not permitted to surf the Internet or to spend excessive time chatting by e-mail for personal and private purposes during their normal working hours. Employees are also prohibited from using e-mail to circulate any non-business material. Not only does excessive time spent online lead to loss of productivity and constitute an unauthorised use of the Companys time, sexist, racist or other offensive remarks or jokes sent by e-mail are capable of amounting to unlawful harassment. Employees who are discovered contravening these rules may face serious disciplinary action under the Companys disciplinary procedure. Depending on the seriousness of the offence, it may amount to gross misconduct and could result in the employees summary dismissal. The Company must expressly approve use of instant messaging systems in advance. Employees are permitted to surf the Internet for personal purposes during the following hours [insert details].

Logging on to sexually explicit websites or the downloading and/or circulation of pornography or obscene material or using the Internet for gambling or illegal activities constitutes gross misconduct and could render the employee liable to summary dismissal unde

The full Electronic and telephone communications policy will be available once purchased.

Reviewed 19 November 2020

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