20 essential general job interview questions form template

£4.99

UK-specific • Editable • Instant download • 12 months' updates

A structured set of 20 general job interview questions designed to help employers assess a candidate's experience, skills, motivation, communication, attitude, problem-solving ability and overall suitability for the role.

Use this template to:

  • Explore the candidate's experience, skills and suitability for the role
  • Understand the candidate's motivation for applying and interest in the organisation
  • Assess communication, teamwork and interpersonal skills
  • Explore how the candidate approaches challenges, mistakes and change
  • Assess attitude, reliability, self-awareness and willingness to learn
  • Provide a consistent set of questions to support fairer candidate comparisons
20 essential general job interview questions form template
2026 Reviewed

What's included in this template?

This template brings together the key information, sections and considerations you need to create a clear, comprehensive and professional HR document. Preview the document below.

  • 20 general interview questions
  • Experience and skills questions
  • Motivation and career questions
  • Behavioural and situational questions
  • Teamwork, communication and adaptability questions
  • Suggested areas to explore in candidate answers
Specifications
Access 12 months (includes updates)
Length 2 pages • 571 words
Jurisdiction England, Wales and Scotland
Based on UK employment law, ACAS guidance
Last review 09/09/2026
Next review 09/03/2027
Delivery Instant download
Formats .doc · .xls · .txt · email

Download .doc

Edit .xls

Copy [to paste]

Email
Template

20 essential general job interview questions

Use these questions as a structured interview framework. Ask candidates to provide specific examples wherever possible and use appropriate follow-up questions to establish what they personally did, why they took their approach and what the outcome was.

1. Tell us about yourself and your experience.

Explore: Relevant experience, key skills, career background and how clearly the candidate communicates their experience.

2. What attracted you to this role?

Explore: Motivation, understanding of the role and genuine interest in the opportunity.

3. What do you think you could bring to this role?

Explore: Relevant strengths, experience, skills and understanding of the employer's requirements.

4. What would you

PREVIEW ENDS HERE

This is the end of the preview

You've seen just 20% of how the 20 essential general job interview questions form template is structured. Get the complete editable template instantly and customise it for your organisation.

£4.99

Need the complete Job interview process?

Explore the Job interview templates toolkit

What is a 20 essential general job interview questions form?

20 essential general job interview questions form template preview

These 20 general job interview questions provide a practical framework for interviewing candidates across a wide range of roles. The questions are designed to explore the experience, behaviours and personal qualities that can help employers make a well-rounded assessment alongside any role-specific technical questions.

Understanding the candidate

The questions explore the candidate's background, strengths, achievements and motivation for applying. They help interviewers understand what the candidate could bring to the role and whether their experience aligns with the organisation's requirements.

Exploring behaviours and experience

Behavioural questions encourage candidates to provide examples of how they have handled challenges, worked with others, made decisions and responded to mistakes. This provides evidence of how they have behaved in real situations rather than relying solely on hypothetical answers.

Assessing attitude and adaptability

Most roles require employees to deal with changing priorities, learn new skills and respond positively to challenges. The questions help explore resilience, flexibility, willingness to learn and the candidate's approach to receiving feedback.

Supporting consistent recruitment

Using a common set of questions for shortlisted candidates can help interviewers assess applicants against the same broad criteria and reduce reliance on informal impressions. The questions can be supplemented with role-specific technical or competency questions where required.

Example

A business is recruiting an administrator and wants to ensure that candidates are assessed consistently rather than selecting someone simply because they have made a strong first impression. The hiring manager uses the 20 questions as the core of each interview, adding a small number of questions specific to the role.

One candidate is asked to describe a time when they had to manage several competing priorities. They explain how they assessed deadlines, communicated with colleagues, reorganised their workload and kept the most important tasks on track.

The interviewer then asks about a mistake the candidate has made at work. Rather than trying to present themselves as someone who never makes mistakes, the candidate explains what happened, takes responsibility and describes the process change they introduced to prevent a recurrence.

The interviewer records the evidence against the agreed assessment criteria. This gives the business a more consistent basis for comparing candidates and helps distinguish between candidates who interview confidently and those who can demonstrate the behaviours required for the role.

The wider HR process

Related HR resources and workflow

Explore the HR resources that may be relevant before and / or after using the 20 essential general job interview questions form, helping you understand the wider process, maintain appropriate documentation and follow a consistent approach.

Previous
Guides
Managers guide to interviewing standards

Our Guide to Interviewing Standards offers comprehensive guidelines, ensuring consistency and fairness in candidate assessments while enhancing hiring quality.

This
20 essential general job interview questions form
Premium content

To continue reading, purchase this item or a parent toolkit, library or our full library.

Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the 20 essential general job interview questions form should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing
1 Review the questions and identify any additional questions needed to reflect the specific role and organisation. Hiring Manager / HR Before interview
2 Identify the key skills, behaviours and competencies that will be assessed and agree how candidate responses will be evaluated. Hiring Manager / HR Before interview
3 Ask candidates a consistent core set of questions, using appropriate follow-up questions where further evidence or clarification is needed. Interviewer During interview
4 Record relevant evidence from each candidate's answers and assess responses against the agreed criteria rather than relying on general impressions. Interviewer During interview
5 Compare candidates against the role requirements, complete the recruitment assessment and make the selection decision using the evidence gathered. Hiring Manager / HR After interviews
Premium content

To continue reading, purchase this item or a parent toolkit, library or our full library.

Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Asking questions without first identifying what skills or behaviours the answers are intended to assess.
  • Talking too much and not giving the candidate enough opportunity to explain their experience.
  • Accepting vague answers without asking appropriate follow-up questions.
  • Asking substantially different questions of different candidates, making comparisons less consistent.
  • Allowing first impressions, personality or personal preferences to outweigh evidence relevant to the role.
  • Asking questions about personal circumstances or protected characteristics that are not relevant to the candidate's ability to perform the job.
Premium content

To continue reading, purchase this item or a parent toolkit, library or our full library.

HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

Equality and discrimination

Interview questions should relate to the requirements of the role and should not discriminate against candidates because of a protected characteristic. The Equality Act 2010 protects applicants from discrimination during recruitment: https://www.legislation.gov.uk/ukpga/2010/15/contents

Consistent recruitment

Using a consistent core set of questions is good practice because it provides a more reliable basis for comparing candidates. Interviewers can use appropriate follow-up questions to clarify an answer or obtain further evidence.

Reasonable adjustments

Employers should consider reasonable adjustments for disabled candidates during recruitment where required. Adjustments may include changes to the interview format, additional time or alternative ways of demonstrating relevant skills. GOV.UK provides guidance on reasonable adjustments: https://www.gov.uk/reasonable-adjustments-for-disabled-workers

Job-related questions

Questions should be relevant to the duties, skills and behaviours required for the position. Employers should avoid questions about matters such as age, marital status, pregnancy, religion or other protected characteristics unless there is a specific lawful reason for asking.

Recruitment records and data protection

Interview notes and candidate assessments contain personal information and should be handled appropriately, with access limited to those who need the information for recruitment purposes. The ICO provides guidance on processing employment-related personal information: https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/employment/

You may also need these resources

FAQs

What should I assess during a general job interview?

Key areas include relevant experience, skills, communication, motivation, teamwork, problem-solving, reliability, adaptability, attitude, self-awareness and willingness to learn. These should be considered alongside the specific requirements of the role.

Should every candidate be asked the same questions?

A consistent core set of questions is good practice because it provides a more reliable basis for comparing candidates. Interviewers can use reasonable follow-up questions to clarify or explore an answer.

Should I ask candidates for examples from their previous experience?

Yes. Asking candidates to describe specific situations can provide stronger evidence of their behaviour and abilities than questions that only ask what they think they would do.

How should answers to interview questions be scored?

Employers can score responses against agreed criteria such as communication, teamwork, problem-solving, motivation and relevant experience. A simple numerical scale can help make comparisons more consistent when applied fairly.

Can these questions be used for any job?

They are designed as general interview questions and can be used across many roles. They should be supplemented with questions covering the technical knowledge, qualifications, experience or competencies that are specifically required for the position.

Why use HRDocBox rather than AI?

AI can generate generic interview questions, but HRDocBox provides a professionally structured, UK-focused recruitment resource designed around practical HR use. The questions are organised around the broad competencies employers commonly need to assess, giving hiring managers a consistent starting point that can be used alongside role-specific questions.

How this content is developed and reviewed

The 20 essential general job interview questions form template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing job interview HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

Executive recommendation

"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

"He is someone I trust; consistent, dependable, and committed to doing things properly."

RB
Ruth Brock Chief Executive Officer The Hygiene Bank
The 20 essential general job interview questions form template is also included in these bundles:

Job interview toolkit Job interview toolkit 29 templates
£34.90

Recruitment library Recruitment library 130 templates
£59.99

Full library Full library 778 templates
£99.99

Get started today

HR confidence starts here

Whether you employ 5 people or 50, hrdocbox gives you the structure, documents and expertise needed to manage employees professionally and legally.

Download your FREE UK employment contract template

Professionally written and fully compliant with UK employment law

Download FREE contract
Free UK employment contract template