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A clear Capability Policy template that supports fair, consistent capabiility management and shows commitment to a supportive process.
1 Purpose
1.1 This policy sets out the approach [Organisation Name] takes to managing issues related to employee capability.
1.2 The aim is to support staff in achieving the required standards of performance, ensuring fairness and consistency while enabling individuals to improve in their role wherever possible.
2 Scope
2.1 This policy applies to all employees of [Organisation Name], regardless of length of service or seniority.
2.2 It covers situations where an employee is not meeting the required standards of performance due to lack of capability, which may be caused by skills gaps, inadequate training, or health-related factors.
3 General Principles
Employees will be treated with dignity, respect, and fairness.
Managers will work proactively to support performance improvement.
Support mechanisms such as training, mentoring, or reasonable adjustments (where applicable) will be considered.
The policy distinguishes capability issues from conduct (which is addressed separately under the Disciplinary Policy).
Employees
To continue reading, purchase this item or a parent bundle.
This policy helps organisations take a consistent and thoughtful approach to addressing capability issues.
It offers managers a clear route to follow when performance falls short.
Employees benefit from a process that prioritises support, communication, and fairness.
Adopting this policy reflects a commitment to doing the right thing - for people and the organisation.
Yes. The Capability policy template is designed to be flexible and suitable for organisations of all sizes, including small businesses and charities. It follows UK employment law best practice, so even if you don't have an in-house HR team, you can confidently apply it.
Absolutely. As with the Capability policy template, all of our templates are drafted with the latest ACAS guidance and UK employment legislation in mind. We review and update them regularly, so you can be confident they remain compliant.
Yes, we highlight the areas of the Capability policy template that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.
Yes. Once purchased, you'll be able to download the Capability policy template instantly. Templates are provided in editable Word or Excel format so you can customise them easily, and in PDF format for easy sharing.
If you're looking for broader support, we also offer toolkits and library bundles that include the Capability policy template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.
The risk of using a free AI-generated template 'without review' includes your legal exposure, missing context, and no awareness of the wider process, whereas purchasing the Capability policy template from us mitigates that risk.
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