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Reference completed (where form is provided) letter template

2 min read
£ 15
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Our Reference Completed Letter Template streamlines the process of providing detailed and accurate employee references, saving time and effort.

If you wish to return a completed reference form requested by an ex-employee's new employer, issue this model template

We also have budget-friendly bundles featuring this template:

What is a Reference completed (where form is provided) letter?

A reference completed letter is a document that is provided by an employer in response to a request for a reference for an ex-employee. In some cases, the requesting party may provide a reference form that must be completed by the employer. In this case, the reference completed letter would be a response that includes the completed reference form.

The letter would typically include a brief introduction and confirmation of the request for a reference. It would then provide the completed reference form, including the employer's assessment of the ex-employee's performance, skills, and qualifications.

What are the best practice implementation milestones / timescales?

Step Description Responsibility Timing
1 Receive reference request with provided form HR/Supervisor Upon request
2 Review employee's records and gather relevant data HR/Supervisor 1-2 business days
3 Complete the reference form accurately and truthfully HR/Supervisor Within 5 business days
4 Review and verify the completed reference HR/Manager Within 2 business days
5 Issue Reference completed letter with the form HR/Manager Within 3 business days
Reference completed (where form is provided) letter template
reference completed (where form is provided) letter template

What legal and best practice aspects should employers be aware of?

It is important for employers to ensure that the information provided in the reference completed letter is accurate, truthful, and not misleading, as they could be held liable for any losses incurred by the new employer if the reference is found to be inaccurate or misleading.

  • The Equality Act 2010: Ensures fair treatment and prohibits discrimination based on protected characteristics in providing references.

  • Data Protection Act 2018 (GDPR): Governs the processing of personal data, including information provided in references, ensuring confidentiality and data protection.

  • Employment Rights Act 1996: Sets out rights of employees to request and receive a reference from their employer.

  • The Public Interest Disclosure Act 1998: Protects employees who disclose information about wrongdoing or malpractice in references.

  • The Data Protection (Subject Access Requests) Regulations 2019: Outlines employees' right to access the information provided in their reference.

Reference completed (where form is provided) [Delete this line]

[Company name]

[Sender address]



[Recipient name]

[Recipient address]


Dear [Recipient first name],


Reference for [name][, [NI number (if known)]

Thank you for your recent request for a reference for [Name of Ex-Employee].

As per your request, I have completed the reference request form provided.

[In summary, [Name of Ex-Employee] was an exceptional employee who consistently met or exceeded performance expectations during their time with us. They were reliable, hardworking, and demonstrated excellent communication skills. Their ability to work well under pressure and attention to detail made them a valuable member of our team.]

Please do not hesitate to contact me if you require any further information. [Thank you for considering [Name of Ex-Employee] for employment with your organisation.]

Yours [faithfully | sincerely],



[Sender name]

[Sender job title]

[Sender telephone]
[Sender email]


The Reference completed (where form is provided) letter template is issued by an employer
Issue path
The Reference completed (where form is provided) letter template is issued to a company


As soon as possible after the request is received.


Previous step
Reference request form template

This form can be sent standalone to a referee nominated by the new employee, or alongside a cover letter.

This step
Reference completed (where form is provided) letter template
Next step
Acknowledgement of reference received letter template

This document is used where the Company wishes to acknowledge receipt of a reference given by another Company or individual, concerning a new joiner.

Why buy our Reference completed (where form is provided) letter template?
  • You save time and effort with a professionally written, editable HR document that is tailored to meet best practice.
  • You ensure compliance with applicable ACAS Codes of Conduct and other legal requirements.
  • You get a process flowchart to help you adhere to best practice.
  • You are notified by email whenever this template or its supporting resources are updated.
  • You enjoy 12 months of unlimited access with no hidden fees or extra costs.
  • You unlock a 25% discount on all future purchases or renewals of our libraries, toolkits, and templates.

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