HR considerations
UK employment law and best practice
This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.
An interview invitation is not simply an administrative communication. It forms part of the recruitment process and should support a fair, consistent and accessible approach to selecting candidates.
Fair recruitment
ACAS recommends that employers use fair recruitment practices and make decisions based on the requirements of the job rather than characteristics protected by discrimination law. Interview arrangements should therefore be consistent and the questions asked should be relevant to the role. https://www.acas.org.uk/recruitment
Equality Act 2010
The Equality Act 2010 protects job applicants from discrimination during recruitment. Employers should avoid questions or selection practices that could result in unlawful discrimination because of protected characteristics, unless a lawful exception applies.
Employers should also consider reasonable adjustments where a disabled candidate requires them to participate in the recruitment process. ACAS provides guidance on reasonable adjustments for disabled people and job applicants. https://www.acas.org.uk/reasonable-adjustments
Reasonable adjustments
A candidate may require an adjustment to the interview location, format, timing, communication method or assessment arrangements. The employer should consider requests individually and avoid making assumptions about what a candidate can or cannot do.
Providing an opportunity for candidates to identify adjustment requirements within the invitation can help ensure that barriers are addressed before the interview.
Recruitment records
Employers should maintain appropriate recruitment records, including information about shortlisted candidates and the selection process. ACAS recommends keeping clear records of recruitment decisions and being able to demonstrate that selection decisions were based on objective criteria. https://www.acas.org.uk/recruitment
The invitation itself does not need to contain detailed selection criteria, but it should be consistent with the recruitment process being followed.
Candidate experience
Good recruitment practice includes providing candidates with clear information about what will happen during the selection process. Giving reasonable notice of an interview, explaining what candidates should expect and providing appropriate contact arrangements can make the process clearer and more accessible.
A structured invitation also reduces the risk of candidates receiving inconsistent information about interview arrangements.
Pre-employment checks
Where a role requires specific qualifications, right to work checks, DBS checks or other pre-employment requirements, employers should explain the relevant process clearly and apply it consistently. Any checks should be appropriate to the role and carried out in accordance with the applicable legal requirements.