Performance improvement policy template
This policy descibes how the organisation will manage where an individual's performance falls below the standards expected.
- 2 pages / 499 words.
- Last updated 02/02/2025.
- Designed for United Kingdom use.
- Suitable for use in other territories; check local laws first.
- Instantly download as Word / PDF / plain text, or send by email.
- Includes 12 months’ access, with all updates to this page provided free of charge and notified to you.
Performance improvement policy
1 Overview
1.1 The Company will at all times ensure that employees achieve and maintain a high standard of performance in their work. To this end it will ensure that standards are established, performance is monitored and employees are given appropriate training, support and facilities to meet these standards.
2 Scope
2.1 All employees of [Company].
3 Principles
3.1 Informal discussion
3.1.1 Where the Manager/Supervisor first establishes that an employee's performance is below the acceptable level, an informal discussion will be held with the employee to try to establish the reason.
3.2 Formal interview
3.2.1 Should the employee show either no or insufficient improvement over the following two weeks, a formal interview will be arranged between the employee (together with an employee representative if so desired), the Manager/Supervisor and the HR Department.
3.2.2 The aims of the interview will be to:
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Identify the cause(s) of the poor performance and to determine what (if any) remedial treatment (e.g. training, retraining, support, etc.) can be
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This Performance improvement policy template aims to offer you a versatile and customisable tool, serving as a solid foundation for your needs. Utilise it to ensure consistency, enhance accuracy, and save valuable time.
Adapt it to suit your unique requirements, ensuring efficiency and effectiveness in your HR processes.
Send to appropriate internal recipients such as employees, workers, contractors etc. and request confirmation that is has been read and understood.
Issue during onboarding / after changes / planned refresher.
Frequently Asked Questions
Frequently Asked Questions
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Can I use this template in my small business?
Yes. The Performance improvement policy template is designed to be flexible and suitable for organisations of all sizes, including small businesses and charities. It follows UK employment law best practice, so even if you don't have an in-house HR team, you can confidently apply it.
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Is this template compliant with 2025 UK employment law?
Absolutely. All of our templates are drafted with the latest ACAS guidance and UK employment legislation in mind. We review and update them regularly, so you can be confident they remain compliant.
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Can I customise it for my organisation?
Yes, we highlight the areas that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.
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Do I get instant access?
Yes. Once purchased, you'll be able to download it instantly. Templates are provided in editable Word or Excel format so you can customise them easily, and in PDF format for easy sharing.
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What if I need more help, not just this template?
If you're looking for broader support, we also offer toolkits and library bundles that include this template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.
