Flexible working rejection appeal letter template

I am writing to formally appeal the decision communicated to me in your letter dated [insert date of response letter], which refused my flexible working request originally submitted on [insert date of original request].

I am disappointed that my request has been declined and would like to ask that the decision be reconsidered for the reasons set out below.

As outlined in my original application, I requested [clearly describe the flexible working arrangement requested; for example working from home two days per week, amended start and finish times, compressed hours, part-time working, or amended working pattern].

The purpose of this request was to [explain the reason for the application; for example support caring responsibilities, improve work-life balance, reduce travel time, manage health or wellbeing, or increase productivity and effectiveness].

I understand that my request was refused on the grounds that [insert the reason(s) provided by the employer; for example detrimental impact on performance, inability to reorganise work among existing staff, negative effect on customer demand, or additional cost].

I respectfully challenge this decision for the following reasons:

1. Impact on business operations
   [Explain why you believe the proposed arrangement would not adversely affect operational requirements. Where possible, provide examples, evidence, or previous successful arrangements.]
2. Alternative ways to address the employer’s concerns
   [Set out any practical adjustments that could mitigate the concerns raised; for example trial periods, amended days, adjusted hours, regular review points, or partial flexibility.]
3. Benefits of the proposed arrangement
   [Explain how the arrangement would support productivity, attendance, engagement, performance, retention, or wider team effectiveness.]
4. Any relevant precedent or comparable arrangements
   [If appropriate, refer to similar arrangements already in place within the business, ensuring this is framed constructively.]
5. Additional information for reconsideration
   [Include any relevant context or information not fully considered during the original decision-making process.]

I understand that my initial request may not have been considered workable in its original form. However, I strongly believe that a mutually acceptable arrangement can be reached that supports both business needs and my ability to continue contributing effectively to the organisation.

I remain willing to discuss alternative arrangements and would welcome the opportunity to explore a compromise, such as [suggest practical alternatives if appropriate; for example a temporary trial period, adjusted days, reduced frequency, or revised working hours].

I respectfully request that my appeal be reviewed and that an appeal meeting be arranged in accordance with the company’s flexible working procedure.

Please confirm in writing within 14 calendar days of the date of this letter the proposed date, time, and arrangements for the appeal hearing.

I appreciate your time and consideration and hope that we can reach a constructive and mutually beneficial outcome.