Guide to Managing an employee suspension

This guide outlines best practices to ensure a fair, lawful, and professional approach to employee suspensions. By following these steps, you can manage an employee suspension effectively, ensuring fairness, compliance, and professionalism.

1. Understand the Purpose of Suspension

Suspension is not a disciplinary action but a neutral act intended to:

• Protect the investigation process.

• Safeguard individuals involved (e.g., the employee, colleagues, customers).

• Protect the integrity of the business or workplace.

2. Consider Alternatives to Suspension

Before deciding to suspend, explore alternatives such as:

• Temporary changes to working patterns.

• Reassignment to a different role or location.

• Enhanced supervision.

3. Follow Organisational Policy

Ensure you comply with:

• Your organisation’s disciplinary and suspension policy.

• Employment contracts and any collective agreements.

4. Assess the Situation

Suspend only when necessary, such as when:

• The allegations are serious (e.g., gross misconduct).

• There is a risk of interference with evidence or witnesses.

• The employee’s presence may escalate tensions or harm.

5. Consider the Severity of the Allegation

The nature and severity of the allegation may influence the decision to suspend and the appropriateness of next steps. For example:

• Sexual harassment or fighting: Immediate suspension may be necessary to protect individuals and the investigation.

• Handling cash or sensitive assets: If the allegation involves theft or fraud, consider the risk to business operations or evidence integrity.

• Small company challenges: In a small business, temporary redeployment may not be feasible, increasing the likelihood of requiring suspension.

6. Seek Authorisation

Obtain approval from senior management or a Director before proceeding with the suspension.

7. Notify the Employee

Arrange a suspension meeting to:

• Explain the reason for the suspension.

• Clarify that suspension is not a presumption of guilt.

• Confirm the duration of the suspension (usually on full pay).

8. Provide Written Confirmation

Issue a suspension letter that includes:

• The reason for suspension.

• The terms of the suspension (e.g., pay status, confidentiality).

• The employee’s obligations during suspension (e.g., remaining available for meetings).

• A point of contact for queries.

9. Maintain Communication

Communication is a critical aspect of managing suspensions.

• Keep the employee informed about the investigation timeline.

• Provide updates on the expected duration of the suspension.

• Offer support, such as access to an Employee Assistance Programme (EAP).

While internal communications should be kept as limited as possible to protect confidentiality, it is equally important to prevent the spread of bad faith rumours. Carefully considered messaging can reassure colleagues that the organisation is fulfilling its duty of care and taking appropriate steps to safeguard everyone involved. Striking this balance will help maintain trust, avoid unnecessary speculation, and demonstrate the company’s commitment to protecting its workforce.

10. Conduct a Fair Investigation

Ensure the investigation is:

• Prompt and thorough.

• Conducted by an impartial individual.

• In line with your organisation’s procedures.

11. Review the Suspension Regularly

• Assess whether the suspension remains necessary.

• Document reviews and decisions.

12. Conclude the Suspension

Once the investigation is complete:

• Notify the employee of the outcome (e.g., reinstatement, disciplinary action).

• Arrange a return-to-work meeting if the employee is reinstated to address any concerns and reintegrate them into the workplace.

13. Document Everything

Keep detailed records of:

• The decision-making process.

• Communication with the employee.

• The investigation findings and outcomes.

14. Be Mindful of Wellbeing

• A suspension can be stressful for employees; ensure they have access to support.

• Monitor the impact on the broader team and address any concerns.