Grievance decision appeal letter template

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Use this Grievance Decision Appeal Letter Template to challenge the outcome of a formal workplace grievance. It helps an employee explain why the original decision may be incorrect, unfair or procedurally flawed, identify any new evidence and request a fair review.

Use this template to:

  • Appeal against a formal grievance outcome in writing.
  • Explain why the original findings or conclusions are disputed.
  • Identify procedural shortcomings, overlooked evidence or inconsistencies.
  • Present relevant new evidence or information that was not previously considered.
  • Explain the resolution or corrective action being requested.
  • Create a clear written record to support the grievance appeal process.
Grievance decision appeal letter template preview

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Best practice example See what good looks like
Wider HR process Understand the bigger picture
Implementation guide Practical steps to follow
Common mistakes Know what to avoid
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<p>If you are managing an employee grievance, the toolkit brings together practical HR templates covering investigation, meetings, mediation, appeals and outcomes.</p>

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What's in this template?

  • Reference to the original grievance and outcome letter
  • Clear grounds for challenging the decision
  • Space to explain procedural concerns or overlooked evidence
  • Details of relevant new evidence or information
  • The outcome or corrective action requested
  • Request for an impartial appeal review and written response
Template

[Sender name]

[Sender address]

[date]

[Recipient name]

[Recipient address]

 

Dear [Recipient first name],

Appeal Against Grievance Outcome

I am writing to formally appeal the outcome of my grievance, which was communicated to me in your letter dated [Date of Grievance Outcome]. I am submitting this appeal in accordance with the Company's grievance procedure.

Having considered the outcome, I believe that the decision should be reviewed for the reasons set out below.

Grounds for Appeal

My grounds for appeal are as follows:

[Ground 1 - For example, relevant evidence was overlooked]

I believe that [explain the finding or conclusion being challenged]. In particular, [identify the relevant evidence, information or circumstances] was not adequately considered in reaching the original decision. I believe this is relevant because [explain why it may affect the findings or outcome].

[Ground 2 - For example, the investigation was incomplete]

I am concerned that [explain the specific issue with the investigation or evidence considered]. In particular, [identify any relevant witness, document, event or line of enquiry]. I believe that this should be reviewed before a final decision is reached.

[Ground 3 - For example, the procedure was not followed fairly]

I believe that the process may not have been fair because [explain the specific procedural concern]. This affected my ability to have the grievance considered fully because [explain the impact].

[Additional Ground, if applicable]

[Set out any further reason why the original findings, conclusions or proposed action should be reconsidered.]

New Evidence or Further Information

Since the original grievance decision, I have identified the following additional evidence or information that I would like to be considered:

[Describe the evidence, explain its relevance and identify any supporting documents or witnesses. If there is no new evidence, remove this paragraph.]

Outcome Requested

I would like the appeal to be considered impartially, with the grounds set out above reviewed alongside the original grievance, the investigation findings and the evidence available.

In particular, I request that the Company [select and adapt the relevant outcome]:

  • Review the findings and conclusions in the original grievance outcome.
  • Consider the additional evidence or information identified in this appeal.
  • Carry out further investigation into the matters identified above, where necessary.
  • Reconsider the original decision and determine whether a different outcome or corrective action is appropriate.
  • Explain the appeal decision and the reasons for it in writing.

I would welcome the opportunity to explain my grounds of appeal at an appeal hearing and to provide any further information that may assist the review. Please confirm the next steps, the proposed arrangements and the applicable timescales.

I understand that the appeal will be considered in accordance with the Company's grievance procedure and applicable guidance. I would also like to exercise my right to be accompanied at any formal appeal hearing, in accordance with the applicable rules.

Thank you for considering my appeal. I look forward to receiving confirmation of the arrangements and the outcome once the review has been completed.

Yours [faithfully | sincerely],

 

[Sender name]

[Sender job title]

[Sender telephone]
[Sender email]

 

[For, and on behalf of [Company name] ]

Specifications
Access FREE, unlimited
Length 2 pages • 476 words
Jurisdiction England, Wales, Scotland
Based on UK law, ACAS guidance
Last update 18/10/2026
Update reason Enhanced template description.
Next review 18/04/2027
Delivery & Format Instant digital delivery, .doc · .txt · email

What is a grievance decision appeal letter?

Grievance decision appeal letter template

A grievance decision appeal letter gives an employee a formal way to challenge the outcome of a workplace grievance where they believe the decision was wrong, unfair or reached through an inadequate process. It helps the employee explain the reasons for the appeal clearly and constructively, allowing the employer to understand the issues that need to be reviewed.

When to appeal a grievance decision

An employee may wish to appeal if relevant evidence was overlooked, the investigation was incomplete, findings were inconsistent with the evidence, the grievance procedure was not followed fairly or the outcome did not adequately address the concerns raised. An appeal may also be appropriate where new evidence has become available or the employee believes the proposed action is insufficient to resolve the grievance.

Setting out clear grounds for appeal

A useful appeal letter identifies the original decision and explains precisely what is being challenged. Rather than simply repeating the original grievance, the employee should explain why the outcome may be incorrect or unfair, refer to relevant evidence and identify any procedural concerns. The letter should also state what the employee would like the employer to do next.

What happens after the appeal

The employer should follow its grievance procedure and the ACAS Code of Practice. The appeal should be handled impartially and, wherever possible, by a manager who was not previously involved in the original decision. The appeal may involve a review of the original decision, a further investigation or a rehearing, depending on the grounds and the employer's procedure.

Creating a clear record

A written appeal provides a record of the issues being challenged and the resolution sought. Employees should retain copies of the original grievance, outcome letter, appeal and supporting evidence. Employers should handle the appeal promptly, keep appropriate records and communicate the final decision in writing.

Best in class example

An employee raises a formal grievance about repeated inappropriate comments made by a colleague. Following an investigation, the employer issues an outcome letter stating that the grievance is not upheld because there is insufficient evidence to substantiate the allegations.

The employee believes the investigation overlooked messages they had previously offered to provide and did not speak to a relevant witness. They review the outcome letter and the organisation's grievance procedure before preparing an appeal within the required timescale.

In the appeal letter, the employee identifies the specific findings they dispute, explains why the messages and witness evidence may be relevant, and describes the procedural concerns. They request that the appeal manager review the evidence and consider whether further investigation is necessary.

The employer arranges an impartial appeal hearing, considers the employee's grounds and carries out further enquiries where appropriate. It then communicates the appeal decision in writing, explaining the findings and any action to be taken.

The wider HR process

Related HR resources and workflow

Explore the HR resources that may be relevant before and / or after using the Grievance decision appeal letter, helping you understand the wider process, maintain appropriate documentation and follow a consistent approach.

Previous
Letters
Grievance hearing outcome confirmation letter

Use this Grievance Hearing Outcome Confirmation Letter to formally communicate the outcome of an employee's grievance following a hearing.

This
Grievance decision appeal letter
Next
Letters
Grievance appeal hearing invitation letter

Grievance appeal letter template to help employees formally challenge a grievance outcome.

Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the Grievance decision appeal letter should be used, helping ensure each step is handled consistently and appropriately documented.

Step Description Responsibility Timing (Days from Issue)
1 Read the grievance outcome letter and the employer's grievance procedure. Identify the appeal deadline, the correct recipient and the available appeal process. Employee Day 1
2 Identify the specific grounds for appeal, such as overlooked evidence, incomplete investigation, procedural unfairness or an unreasonable conclusion. Employee Days 1–2
3 Prepare the appeal letter, refer to relevant documents and explain the outcome or corrective action being requested. Submit it within the applicable deadline. Employee Within the policy deadline
4 Acknowledge the appeal, appoint an impartial appeal manager where possible, arrange any hearing and consider whether further investigation is necessary. Employer / HR As soon as reasonably practicable
5 Consider the evidence and grounds fairly, reach a reasoned decision and communicate the final outcome and any resulting actions in writing. Appeal Manager / HR Without unreasonable delay

Common mistakes

Understand the common mistakes to avoid when using this HR template, helping you reduce risk, prevent unnecessary costs and ensure the process is handled correctly.

  • Repeating the original grievance without explaining why the decision or reasoning is being challenged.
  • Submitting the appeal after the deadline without explaining the delay or requesting an extension.
  • Making broad allegations without identifying the relevant findings, evidence or procedural concerns.
  • Failing to explain what outcome, further investigation or corrective action is being requested.
  • Using aggressive or personal language that distracts from the substance of the appeal.
  • Assuming that an internal appeal automatically extends employment tribunal time limits.
HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

Employers should handle grievance appeals fairly, consistently and without unreasonable delay. Employees should follow the organisation's grievance procedure, including its appeal route and timescales. The appeal letter should identify the decision being challenged and explain the grounds clearly enough for the employer to investigate or review them.

ACAS Code of Practice

The ACAS Code of Practice on disciplinary and grievance procedures states that employees should be allowed to appeal where they feel their grievance has not been satisfactorily resolved. Appeals should be heard without unreasonable delay, at a time and place notified in advance, and handled impartially. Wherever possible, the appeal should be considered by a manager who has not previously been involved in the case. https://www.acas.org.uk/acas-code-of-practice-on-disciplinary-and-grievance-procedures

Appeal timescales

The employee should check the employer's grievance policy and submit the appeal within the specified period. ACAS recommends five working days from receipt of the outcome as an appropriate period for raising an appeal, although the applicable workplace procedure may specify a different timescale. If the employee needs additional time, they should explain why and request an extension as soon as possible. https://www.acas.org.uk/appealing-a-disciplinary-or-grievance-outcome/how-to-appeal

Right to be accompanied

Workers have a statutory right to be accompanied at a grievance appeal hearing by a qualifying companion, such as a fellow worker, a certified trade union representative or an employed trade union official. Employers should explain the arrangements for the hearing and allow the employee to exercise this right. Reasonable adjustments may also be required for disabled participants. https://www.acas.org.uk/appealing-a-disciplinary-or-grievance-outcome/getting-ready-for-an-appeal-hearing

Fair review and further investigation

The appeal should address the grounds raised rather than simply repeat the original decision. Depending on the circumstances, the employer may review the existing evidence, obtain additional evidence, interview relevant people or arrange a rehearing. The employee should have a fair opportunity to explain the appeal and provide relevant information. The final decision should be communicated in writing without unreasonable delay. https://www.acas.org.uk/appealing-a-disciplinary-or-grievance-outcome

Records and confidentiality

The employee should retain the original grievance, outcome letter, appeal and relevant supporting documents. The employer should maintain appropriate records of the appeal, evidence considered, decisions made and reasons for the outcome. Personal information should be handled confidentially and in accordance with applicable data protection requirements. https://www.acas.org.uk/grievance-procedure-step-by-step/step-3-responding-to-a-formal-grievance

Employment tribunal considerations

Failure to follow the ACAS Code does not automatically make an employer liable, but an employment tribunal may take the Code into account in relevant proceedings. Where the Code applies, an unreasonable failure to comply may lead to an adjustment of compensation by up to 25% in qualifying cases. A grievance appeal does not necessarily stop statutory employment tribunal time limits, so an employee should not assume that completing the internal process extends the deadline for bringing a claim. https://www.acas.org.uk/acas-code-of-practice-on-disciplinary-and-grievance-procedures

This template is a general starting point and should be adapted to the circumstances, the employer's grievance policy and any relevant legal advice.

You may also need these resources

FAQs

When should an employee appeal a grievance decision?

An employee may appeal if they believe the outcome was wrong or unfair, relevant evidence was overlooked, the investigation was inadequate or the procedure was not followed fairly. The employee should check the employer's grievance policy and submit the appeal within the applicable deadline.

How long does an employee have to appeal a grievance outcome?

The deadline should be set out in the employer's grievance procedure. ACAS recommends five working days from receiving the outcome as an appropriate period for raising an appeal. If more time is needed, the employee should request an extension promptly and explain the reasons.

What should a grievance appeal letter include?

The letter should identify the original grievance decision, explain the grounds for appeal, identify any relevant evidence or procedural concerns and state the outcome being requested. It should be factual, professional and sufficiently specific to allow the employer to understand the issues.

Who should hear a grievance appeal?

Wherever possible, the appeal should be considered by a manager who was not previously involved in the original grievance decision. The person handling the appeal should act impartially, have appropriate authority and consider whether further investigation or a rehearing is necessary.

Can an employee bring someone to a grievance appeal hearing?

Workers have a statutory right to be accompanied at a grievance appeal hearing by a qualifying companion, such as a fellow worker or an eligible trade union representative. The employee should check the hearing arrangements and tell the employer who will accompany them. Reasonable adjustments may be required in appropriate circumstances.

Why use HRDocBox?

HRDocBox provides practical, editable HR templates designed for UK employers and workplace situations. Its resources offer a structured starting point for preparing clear, consistent documentation, which can be adapted to the facts and the organisation's procedures.

Why use HRDocBox rather than asking AI?

HRDocBox provides purpose-built HR documentation structured around practical workplace processes and UK employment considerations. A dedicated template helps users organise the relevant information consistently, while AI can assist with tailoring the wording. Important legal and procedural requirements should still be checked against current official guidance.

How this content is developed and reviewed

The Grievance decision appeal letter template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing grievance HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

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"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."

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