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View full libraryIf an employee has appealed against the outcome of a grievance, use this model script in an appeal hearing.
If you are managing an employee grievance, the toolkit brings together practical HR templates covering investigation, meetings, mediation, appeals and outcomes.
1 [Welcome]
1.1 Hello [employee name], thank you for attending this grievance appeal hearing.
2 [Purpose]
As you know, this hearing is to discuss your appeal against the outcome of the original grievance hearing. The purpose of this hearing is to listen to your concerns and work towards finding
You've seen 30% of how the Grievance appeal hearing script template is structured. Get the complete editable template instantly and customise it for your organisation.
The purpose of a grievance hearing script is to ensure that the hearing is conducted in a fair and impartial manner. The script outlines the purpose of the hearing, summarizes the nature of the grievance, and sets out ground rules for the hearing, such as speaking order, time limits, and rules of evidence.
The script also reminds participants that the focus of the hearing is on finding a fair and just resolution to the issue at hand, and not on assigning blame or taking sides. Overall, the script is designed to promote a constructive and respectful dialogue among all parties involved in the hearing.
Related HR resources and workflow
Explore the HR resources that may be relevant before and / or after using the Grievance appeal hearing script, helping you understand the wider process, maintain appropriate documentation and follow a consistent approach.
Grievance appeal letter template to help employees formally challenge a grievance outcome.
If a grievance appeal hearing has been held, send this model letter template for confirmation of the outcome.
Yes. This template has been designed for organisations of all sizes, including small businesses, charities and growing employers. It follows UK employment law best practice and can be adapted to suit your organisation.
Our templates are developed with UK employment legislation, Acas guidance and HR best practice in mind and are reviewed and updated as relevant requirements change. However, every employment situation is different, so the template should be adapted to the circumstances and checked against the employee's contract and your organisation's procedures before use.
Yes, we highlight the areas of the document that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.
Yes. Once purchased, you'll be able to download it instantly. Templates are provided in editable format (such as .doc or .xls) so you can customise them easily, and in PDF format for easy sharing.
If you're looking for broader support, we also offer toolkits and library bundles that include the Grievance appeal hearing script template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.
AI can produce a document quickly, but effective HR documentation needs to be more than well-written words. It needs to reflect relevant UK employment law, HR best practice, practical considerations and the circumstances in which it will be used. These resources have been professionally developed around that wider HR context, drawing on extensive practical experience, rather than simply generating a generic document from a prompt.
The prompts helped keep the conversation focused on the right issues. We adapted a few phrases so they sounded natural for our managers. The script gave the manager a sensible structure for the conversation.
We adapted the Grievance appeal hearing script slightly so the wording sounded natural for our team. It gave us a consistent approach without making every conversation sound identical.
It helped give managers confidence when they had not dealt with the situation before. The document fitted neatly with the follow-up records we already use. It made the preparation stage much quicker.
We adapted the Grievance appeal hearing script slightly so the wording sounded natural for our team. We were happy with the result. It helped the manager avoid forgetting an important point while still allowing the discussion to flow. The manager could follow the structure while still having a normal discussion.
The Grievance appeal hearing script made preparation for the meeting much easier. The script helped keep the meeting focused when there were several points to cover.
Having the conversation mapped out beforehand was a real help. It was useful having the awkward points already considered before the meeting.
How this content is developed and reviewed
The Grievance appeal hearing script template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates and supporting information are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.
Darryl Horn, Chartered HR Director
Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.
He has extensive practical experience of managing grievance HR processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.
HRDocBox has been creating practical UK HR documents since 2009.
"Darryl provides support and advice with excellent judgement, and has a strong understanding of people, policies and UK employment legislation."
"He is someone I trust; consistent, dependable, and committed to doing things properly."
Whether you employ 5 people or 50, hrdocbox gives you the structure, documents and expertise needed to manage employees professionally and legally.
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