Mental health and wellbeing policy template

Name: Mental health and wellbeing policy template | Sep 26
Brand: HRDocBox
SKU: HRDBOX-311
Price: 14.99 GBP
Availability: InStock

Specifications

Template

Mental health and wellbeing policy

1 Overview

1.1 [Company Name] is committed to promoting positive mental health and wellbeing across the workplace. We recognise that mental health is as important as physical health and that employees perform at their best when they feel supported, valued, and able to maintain a healthy balance between their work and personal lives.

1.2 This policy outlines our commitment to creating a working environment that promotes psychological wellbeing, reduces workplace stressors where reasonably practicable, and provides support to employees experiencing mental health challenges.

1.3 We believe that fostering a mentally healthy workplace benefits both employees and the organisation by improving engagement, productivity, retention, collaboration, and overall workplace culture.

2 Scope

2.1 This policy applies to all employees, workers, agency staff, contractors, and managers.

2.2 Responsibility for implementing and monitoring this policy rests with managers, HR, and senior leadership. All employees also have a role to play in creating a supportive and respectful workplace.

3 General Principles

3.1 Understanding Mental Health

3.1.1 Mental health exists on a spectrum and can fluctuate over time. Employees may experience a range of mental health challenges, including stress, anxiety, depression, burnout, bereavement, and other psychological conditions.

3.1.2 Mental health conditions may affect individuals differently. Some employees may experience visible signs, while others may show no obvious symptoms.

3.2 Workplace Factors

3.2.1 Whilst many factors affecting mental health may originate outside of work, we recognise that workplace practices can contribute positively or negatively to employee wellbeing.

3.2.2 Examples of workplace factors include:

Excessive workload or sustained pressure.
Poor work-life balance.
Lack of role clarity.
Workplace conflict or poor working relationships.
Bullying, harassment, or discrimination.
Inadequate support from managers.
Organisational change or job insecurity.

The Company is committed to identifying and addressing workplace factors that may adversely affect employee wellbeing.

3.3 Our Commitment

The Company aims to:

Promote positive mental health and wellbeing.
Create a supportive and

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What is a mental health and wellbeing policy?

Mental health and wellbeing policy template preview

This Mental Health and Wellbeing Policy helps organisations create a positive working environment where employees feel supported, respected, and able to perform at their best.

The policy outlines responsibilities for managers and employees, explains available support mechanisms, and promotes awareness, early intervention, and open communication regarding mental health concerns.

It also supports legal compliance, encourages psychological safety, and provides a framework for improving wellbeing, engagement, retention, productivity, and organisational culture.

Example

At Northstar Engineering Ltd, employee engagement surveys identified increasing levels of stress among supervisors and production staff following a period of rapid growth. Sickness absence linked to stress and anxiety had increased from 1.8% to 3.9% over an 18-month period, while employee turnover had risen to 22%.

In response, the company introduced a Mental Health and Wellbeing Policy supported by management training, wellbeing check-ins, an Employee Assistance Programme, mental health first aiders, and quarterly psychological safety surveys.

Managers received specific training on recognising signs of stress, conducting wellbeing conversations, and identifying workload concerns before they escalated. The company also introduced regular employee forums, allowing staff to raise concerns about workloads, staffing levels, communication, and workplace pressures.

Over the following 12 months, stress-related absence reduced by 31%, employee turnover fell to 15%, and employee engagement scores increased by 18%. Employees reported feeling more comfortable discussing wellbeing concerns and managers identified issues earlier, allowing support and adjustments to be implemented before employees reached crisis point.

The organisation also experienced operational benefits, including improved productivity, lower recruitment costs, reduced overtime expenditure, and improved customer service levels due to greater workforce stability and engagement.

Implementation guidance

Use these best practice actions, recommended timescales and process stages to understand when and how the Mental health and wellbeing policy should be used, helping ensure each step is handled consistently and appropriately documented.

Step-by-step action table for supporting mental health and wellbeing

Step	Description	Responsibility	Timing
1	Communicate the Mental Health and Wellbeing Policy and available support resources to all employees.	HR / Management	At induction and annually
2	Provide mental health awareness and wellbeing training to managers and employees.	HR / Learning & Development	Annually
3	Conduct wellbeing surveys, psychological safety surveys, and employee forums to identify emerging concerns.	HR	Quarterly
4	Implement support measures, reasonable adjustments, Occupational Health referrals, or wellbeing interventions where required.	Manager / HR	As required
5	Review wellbeing data, absence trends, employee feedback, and policy effectiveness to drive continuous improvement.	HR / Senior Leadership	Annually

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HR considerations

UK employment law and best practice

This template is designed to support the process, but the document should be used alongside the relevant HR procedure and applied to the circumstances of the individual case.

Health and Safety at Work etc. Act 1974 – duty to protect employee health, safety, and welfare
Management of Health and Safety at Work Regulations 1999 – requirement to assess and manage workplace stress risks
Equality Act 2010 – protection for employees with qualifying mental health disabilities
Employment Rights Act 1996 – implied duty of trust and confidence
UK GDPR and Data Protection Act 2018 – handling health-related information confidentially and lawfully

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Frequently Asked Questions

Can I use this in my small business?

Yes. This template has been designed for organisations of all sizes, including small businesses, charities and growing employers. It follows UK employment law best practice and can be adapted to suit your organisation.

Is it compliant with 2026 UK employment law?

Our templates are developed with UK employment legislation, Acas guidance and HR best practice in mind and are reviewed and updated as relevant requirements change. However, every employment situation is different, so the template should be adapted to the circumstances and checked against the employee's contract and your organisation's procedures before use.

Can I customise it for my organisation?

Yes, we highlight the areas of the document that you need to update with your own details, and where you need to make decisions to suit your situation. This saves you time and ensures that you meet best practice.

Do I get instant access to it?

Yes. Once purchased, you'll be able to download it instantly. Templates are provided in editable format (such as .doc or .xls) so you can customise them easily, and in PDF format for easy sharing.

What if I need more help, not just this template?

If you're looking for broader support, we also offer toolkits and library bundles that include the Mental health and wellbeing policy template, along with other HR templates and policies for fully managing your situation. These may be more cost-effective if you need deeper advice.

Why should I use this Mental health and wellbeing policy template, and not AI to generate it?

AI can produce a document quickly, but effective HR documentation needs to be more than well-written words. It needs to reflect relevant UK employment law, HR best practice, practical considerations and the circumstances in which it will be used. These resources have been professionally developed around that wider HR context, drawing on extensive practical experience, rather than simply generating a generic document from a prompt.

How this content is developed and reviewed

The Mental health and wellbeing policy template is developed using a practical HR methodology that considers current UK employment legislation, ACAS guidance, CIPD good practice and the real-world HR process it supports. Templates are regularly reviewed and updated, with additional reviews triggered by significant changes to legislation, guidance or established HR practice, helping ensure each document remains practical, relevant and suitable for UK employers.

About the author

Darryl Horn, Chartered HR Director

Darryl is a Chartered HR professional with over 25 years' experience in senior HR and employee relations roles.

He has extensive practical experience of managing wellbeing processes and founded hrdocbox to provide businesses with practical, professionally developed HR resources grounded in UK employment law and best practice.

HRDocBox has been creating practical UK HR documents since 2009.

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