Grievance templates toolkit
Our Grievance Templates Toolkit simplifies grievance handling, ensuring fair resolutions and a harmonious work environment.
Dealing with employee grievances can be a challenging task, but our Grievance Templates Toolkit can make the process easier and less time-consuming for you.
Our toolkit includes a range of templates that are designed to simplify the grievance process, save you time and effort, and ensure compliance with all relevant employment legislation. From initial investigation to the grievance hearing itself, our templates cover all the necessary documents required to carry out a fair and legally compliant grievance process.
What are Grievances?
Grievances are concerns, problems or complaints that employees raise with their employer. A grievance might concern matters such as an employee's work, physical working environment, pay and benefits, working hours, health and safety, working relationships or general treatment at work.
Grievances may be concerned with a wide range of issues, including the allocation of work, the working environment or conditions, the lack of opportunities for career development or the way in which someone has been managed.
What legal and best practice aspects should employers be aware of when implementing Grievance templates?
You must treat all grievances promptly and seriously, and try to achieve a resolution. You must also ensure you follow your organisation's grievance policy,
If you do not follow a fair and proper process, you run the risk of the aggrieved employee bringing a legal claim against you and/or damaging relations in your workplace.
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All employees must have a written statement of terms and conditions of employment that contains specific information concerning grievances, such as who to contact and how to file a grievance, but can also send the employee to another easily available document for information on any "next steps."
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According to case law, an employer has an implicit obligation to "fairly and promptly offer its employees a reasonable chance to pursue redress of any grievance."
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The Acas Code of Practice on Disciplinary and Grievance Procedures offers employers, workers, and their representatives with fundamental practical information and establishes guidelines for managing grievance problems in the workplace. Written grievance processes and grievance proceedings must be in accordance with the code.
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Although failing to observe the code does not automatically subject an employer to legal action, employment tribunals will examine the code when assessing relevant situations.
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Many grievances may be settled amicably with a quiet word. However, if informal settlement is not feasible, a grievance procedure should outline the proper steps for an employee to take to raise the matter with management in writing.
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A grievance procedure should include a right of appeal for employees who believe their issue has not been addressed properly.
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When attending any formal disciplinary or grievance hearing, employees (and workers) have the statutory right to be accompanied by a fellow worker or trade union official.
- The documents are easily editable and implementable, saving you time and money
- All content is designed by CIPD accedited Chartered HR practitioners with operational experience in this area
- You will maintain compliance with ACAS guidelines, legislation, and industry best practices
- Email notifications for any templates added to this toolkit
- 12 months of unrestricted access without any additional costs (any update in that period is free to you)
- A 25% discount on all library, toolkit, and template purchases/renewals
